PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Chuck E Cheeses and Sky Zone as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Chuck E Cheeses
Sky Zone

Chuck E Cheeses and Sky Zone Overview

Total reviews 136 171
Company responses 0 0
Issues resolved 0 3

Chuck E Cheeses and Sky Zone Consumer Ratings

Rank
206 out of 2636 in Cafes, Restaurants and Bars category
90 out of 655 in Entertainment category
Customer service
108 in category
67 in category
Price Affordability
219 in category
78 in category
Website
159 in category
72 in category
Product or Service Quality
69 in category
63 in category

Chuck E Cheeses and Sky Zone Rating Details

Customer service
1.9 (59 reviews)
1.6 (96 reviews)
Reviewer's quote

When I went customer service was bad salads was everywhere and table was not clean a lot of games was not working..

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I need membership cancel because poor customer service. And not good Communication..

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Price Affordability
2 (50 reviews)
2.1 (54 reviews)
Reviewer's quote

They told me one price and charged a high one i would have got something eils..

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...Why have a bill acceptor for more than tbe rdntal price if you don't give change..

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Website
2.2 (48 reviews)
2.3 (76 reviews)
Reviewer's quote

I order from the Chuck-E-Cheese in Central Park Fredericksburg Virginia on the website it says delivered so I place the order for I think two pizzas and some wings later they called me and told me that one of the toppings that I wanted on my pizza they didn't have so I substituted with something...

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I showed the the manager on duty my phone, she said that it does not show in mobile devices only the full website. I asked her to show me the condition on the desktop pc at the counter, after 5 mins of searching she was unable to produce the stated condition. Her response was that the website has...

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Product or Service Quality
2.2 (48 reviews)
1.8 (70 reviews)
Reviewer's quote

...no forks or knives out I had to stand at the salad bar for about 10 mins waiting for a fork and knife Stevie was sooo rude to us and had horrible customer service she should not be a manger if she does not enjoy working with customers. You can review your cameras to show she did not give us any receipts when ask about our receipts she said she could not reprint them . So thats kinda weird I will never come to this chuckle cheese...

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...I would rather drive 20 minutes to Nashua! Horrible customer service..

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Chuck E Cheeses and Sky Zone Pros and Cons

Pros
  • Fun for kids
  • Kid friendly atmosphere and safety
  • Fun running around
  • Cleanliness
  • Staff - amina
  • Non
Cons
  • Unprofessionalism
  • Management
  • Did not like the set up was not wat it said it would be
  • Manner of employees
  • Inconsistency with purchased package
  • Customer service

Chuck E Cheeses and Sky Zone Most Positive Reviews

Top rated reviews
5

Gang stalkers sitting inside vehicles at night waiting for employees to walk outside to get in their vehicles. They...

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5

I loved your employees Nicholas, Demetri, Caylor, Greg they were the BEST hope to see them next time we go won't be long...

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4.9

IT WAS THE BEST I LOVE THE ANIMOTRONICS

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5

I've been going to the SkyZone in Pinebrook since it has opened. I was lucky enough to meet an employee by the name of...

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Chuck E Cheeses and Sky Zone Most Critical Reviews

Lowest rated reviews
1

Worst customer service I have ever encountered.

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1

After paying $35 per kid for 28 kids, I was extremely disappointed with the lack of customer service provided by the sta...

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1

Worst experience ever. So disappointed. The place was filthy- ther service was horrible . I told the manager I wouldn't...

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1

My boyfriend and I took his kids here for his sons 12th birthday. My boyfriend and I live an hour and a half away from...

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Chuck E Cheeses and Sky Zone Latest Reviews

Recent published reviews
2.3

Telephone to confirm party was not told chuck e was not there to sing

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No votes

Tickets purchased online when I got there I was turned around I think something happened at the Orland park location...

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No votes

I was gifted a summer fun pass from my mother and after I used it this past Sunday I never received an email for my...

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No votes

Would like to get deposit back

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Chuck E Cheeses and Sky Zone Products and Services

Most reviewed product and services
  • Chuck E Cheeses Customer Care (22 reviews)
  • Chuck E Cheeses Pizza (20 reviews)
  • Chuck E Cheeses Manager (7 reviews)
  • Sky Zone Customer Care (43 reviews)
  • Sky Zone Manager (25 reviews)
  • Sky Zone Trampoline Park Facility (10 reviews)