PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Chuck E Cheeses and Pizza Hut as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Chuck E Cheeses
Pizza Hut

Chuck E Cheeses and Pizza Hut Overview

Total reviews
137
5919
Company responses
0
0
Issues resolved
0
18

Chuck E Cheeses and Pizza Hut Consumer Ratings

Rank
204 out of 2617 in Cafes, Restaurants and Bars category
59 out of 662 in Fast Food category
Customer service
No votes
52 in category
Price Affordability
No votes
62 in category
Website
No votes
56 in category
Product or Service Quality
No votes
57 in category

Chuck E Cheeses and Pizza Hut Rating Details

Customer service
No votes
1.5 (2300 reviews)
Reviewer's quote

When I went customer service was bad salads was everywhere and table was not clean a lot of games was not working..

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...I called customer service spoke with David he agreed over 30 minutes was too long and I could go and get my money back since I did not want a check which was $17. 27. Have not heard from your office...

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Price Affordability
No votes
2.5 (1937 reviews)
Reviewer's quote

They told me one price and charged a high one i would have got something eils..

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So i call because they charged me the price for my original order but replaced it with stuff way cheaper the employee very rudely told me sorry ill gv u credit to ur account so i tried to use this credit and its not there i went ahead to place the order any ways for the same thing to happen and it...

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Website
No votes
2.5 (2152 reviews)
Reviewer's quote

I order from the Chuck-E-Cheese in Central Park Fredericksburg Virginia on the website it says delivered so I place the order for I think two pizzas and some wings later they called me and told me that one of the toppings that I wanted on my pizza they didn't have so I substituted with something...

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I remembered later I hadn't sent in the receipt for points, so I went to their website and answered a lot of questions. A few days later I got a reply with the same questions again, in a weird format,like ?date of purchase, ?store number, ?amount, etc. And they wanted another copy of the receipt,...

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Product or Service Quality
No votes
1.6 (1525 reviews)
Reviewer's quote

...no forks or knives out I had to stand at the salad bar for about 10 mins waiting for a fork and knife Stevie was sooo rude to us and had horrible customer service she should not be a manger if she does not enjoy working with customers. You can review your cameras to show she did not give us any receipts when ask about our receipts she said she could not reprint them . So thats kinda weird I will never come to this chuckle cheese...

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This is to strongly disapprove of the services being provided by Pizza Hut in Mall Pluit Village,Jakarta-Indonesia. Today,we had a horrendous experience in the big brand 'Pizza Hut'. I,along with my wife and daughter went to enjoy the "so called offer-All you can eat" (details of the offer are...

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Chuck E Cheeses and Pizza Hut Pros and Cons

Pros
  • Fun for kids
  • Kid friendly atmosphere and safety
  • Fun running around
  • Good food
  • Good deals
  • Food
Cons
  • Unprofessionalism
  • Management
  • Did not like the set up was not wat it said it would be
  • Poor customer service
  • Service
  • Did not enjoy my experience at all

Chuck E Cheeses and Pizza Hut Most Positive Reviews

Top rated reviews
5

Gang stalkers sitting inside vehicles at night waiting for employees to walk outside to get in their vehicles. They...

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5

I placed my order online. I received my order 20 minutes after than an actual estimated time.I ordered half veggies and...

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4.9

IT WAS THE BEST I LOVE THE ANIMOTRONICS

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5

I just ordered a pizza online. like any normal day. I got a confirmation #, and it was "suppose" to arrive in 40 min.....

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Chuck E Cheeses and Pizza Hut Most Critical Reviews

Lowest rated reviews
1

Worst customer service I have ever encountered.

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1

Ordered a taco pizza from reedsurg wi Pizza Hut. The person that took the order was rude. The pizza was ordered for a...

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1

Worst experience ever. So disappointed. The place was filthy- ther service was horrible . I told the manager I wouldn't...

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1

We ordered two pizzas, one thin crust, one pan pizza , they were delivered 20 minutes late, but the worst part was that...

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Chuck E Cheeses and Pizza Hut Latest Reviews

Recent published reviews
2.3

Telephone to confirm party was not told chuck e was not there to sing

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3.7

The expensive pizza I ordered tasted rancid.

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No votes

I was gifted a summer fun pass from my mother and after I used it this past Sunday I never received an email for my...

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No votes

Everytime i order pizza from the pizza hut on 46th and state ave.kck its awful..not only is the pizza not right the...

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Chuck E Cheeses and Pizza Hut Products and Services

Most reviewed product and services
  • Chuck E Cheeses Customer Care (22 reviews)
  • Chuck E Cheeses Pizza (20 reviews)
  • Chuck E Cheeses Manager (7 reviews)
  • Pizza Hut Pizza (2627 reviews)
  • Pizza Hut Delivery Service (575 reviews)
  • Pizza Hut Customer Care (417 reviews)