PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Chuck E Cheeses and Freddys as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Chuck E Cheeses
Freddys

Chuck E Cheeses and Freddys Overview

Total reviews 146 22
Company responses 0 0
Issues resolved 0 0

Chuck E Cheeses and Freddys Consumer Ratings

Rank
213 out of 2673 in Cafes, Restaurants and Bars category
69 out of 694 in Fast Food category
Customer service
129 in category
20 in category
Price Affordability
232 in category
96 in category
Product or Service Quality
78 in category
24 in category
Quality of Food
99 in category
22 in category

Chuck E Cheeses and Freddys Rating Details

Customer service
1.9 (64 reviews)
2.1 (10 reviews)
Reviewer's quote

Horrible customer service!!! The manager was so rude!!!..

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...Management and customer service is sorry at the Magnolia, Texas location won't be going there to use my gift card! ..

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Price Affordability
1.9 (54 reviews)
1.6 (7 reviews)
Reviewer's quote

They told me one price and charged a high one i would have got something eils..

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My wife and I visited the Freddys in Johnson City,Tn . on 8/10/20. She got a party melt combo and I got the California stranger combo. The party melt was literally in pieces and you could wrong the grease out of the bread.. The steakburger has a slice of onion and that was all. Most of the fries...

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Product or Service Quality
2.1 (52 reviews)
2.1 (11 reviews)
Reviewer's quote

Bad customer service Maggie was her name please contact me at (702) 513-**** I ordered 2 personal pizzas 2 small drinks she could have offered a large pizza with wings and drinks for 32. 00 horrible service I asked for Another Ranch there was 2 of us when I asked her that she looked at me up and...

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Ordered a plain spicy chicken. received a non plain crispy chicken.. checked the receipt and it was correct. they just dont pay attention I guess.

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Quality of Food
2.5 (50 reviews)
2.8 (8 reviews)
Reviewer's quote

Held a 7th birthday party with you guys and more than half of the people there got food poisoning. This is at the 4141 Dixie road location on Saturday April 6th. It was a party under Ariayah...

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Your med shake to high for what you get I'll go some place else

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Chuck E Cheeses and Freddys Pros and Cons

Pros
  • Fun for kids
  • Kid friendly atmosphere and safety
  • Fun running around
  • Pizza
  • Food games and shows
  • Bonnie
Cons
  • Unprofessionalism
  • Management
  • Did not like the set up was not wat it said it would be
  • Orange cat thing
  • Odors
  • Food poor and expensive

Chuck E Cheeses and Freddys Most Positive Reviews

Top rated reviews
5

Gang stalkers sitting inside vehicles at night waiting for employees to walk outside to get in their vehicles. They...

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4.1

We happened to be in Pasadena for a casting call, my daughter asked me for pizza, and when you have a girl as sweet as...

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5

First time Ive been to chucky cheese n 4 years so i didnt know anything about not using tokens anymore and the manager...

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3.3

Every time I visit the Freddy's in McDonough, Ga, this one particular female manager/supervisor, if you want to call...

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Chuck E Cheeses and Freddys Most Critical Reviews

Lowest rated reviews
1

Worst customer service I have ever encountered.

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1

We took are grandkids there at 230 pm sept 6th 2016.
when we arrived there was a robot chickien making autisim sounds a...

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1

Worst experience ever. So disappointed. The place was filthy- ther service was horrible . I told the manager I wouldn't...

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1

I was at the Freddy Fazbear's Pizza Restaurant in San Bruno, CA, this last Friday, Aug. 12th. I ordered a "Springlock...

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Chuck E Cheeses and Freddys Latest Reviews

Recent published reviews
1

Horrible customer service!!! The manager was so rude!!!

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2.8

Ordered a plain spicy chicken. received a non plain crispy chicken.. checked the receipt and it was correct. they just...

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1.1

The manager was extremely rude and walked away from the register and would not help me in front of my 2 grandkids ages...

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No votes

I have tried both of your stores in Hamilton County Ohio and the problem is with both. I just try to order 1 single stea...

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Chuck E Cheeses and Freddys Products and Services

Most reviewed product and services
  • Chuck E Cheeses Pizza (22 reviews)
  • Chuck E Cheeses Manager (11 reviews)
  • Chuck E Cheeses Sanitary Conditions (4 reviews)
  • Freddys Sandwich (2 reviews)
  • Freddys Pizza (2 reviews)
  • Freddys Manager (2 reviews)