PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Chuck E Cheeses and Freddys as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Chuck E Cheeses
Freddys

Chuck E Cheeses and Freddys Overview

Total reviews
137
18
Company responses
0
0
Issues resolved
0
0

Chuck E Cheeses and Freddys Consumer Ratings

Rank
204 out of 2614 in Cafes, Restaurants and Bars category
65 out of 658 in Fast Food category
Customer service
108 in category
16 in category
Product or Service Quality
71 in category
20 in category
Discounts and Special Offers
132 in category
64 in category
Quality of Food
82 in category
21 in category

Chuck E Cheeses and Freddys Rating Details

Customer service
1.9 (59 reviews)
2.2 (9 reviews)
Reviewer's quote

When I went customer service was bad salads was everywhere and table was not clean a lot of games was not working..

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...Management and customer service is sorry at the Magnolia, Texas location won't be going there to use my gift card! ..

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Product or Service Quality
2.2 (48 reviews)
2.3 (9 reviews)
Reviewer's quote

...no forks or knives out I had to stand at the salad bar for about 10 mins waiting for a fork and knife Stevie was sooo rude to us and had horrible customer service she should not be a manger if she does not enjoy working with customers. You can review your cameras to show she did not give us any receipts when ask about our receipts she said she could not reprint them . So thats kinda weird I will never come to this chuckle cheese...

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My sister and I felt like getting out of the house shelter in place for 3 weeks now. We went to Freddie's Steak Burger to grab, some chili and two large shakes, when we arrived to the window we noticed two girls at the window one was a young teen, (no mask, the older one , passing food to people...

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Discounts and Special Offers
2 (46 reviews)
1.7 (6 reviews)
Reviewer's quote

...doesn't have money to buy 7 jackets when she already bought one that she was told over a year ago is allowed we don't have much money to live let alone buy special jackets that's a part of a dress code when she has one that should be apart of dress code there is nothing on her jacket its solid light gray no decals or anything. Can you please send me the employee handbook where it says what jackets are and are not allowed please and thank...

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Your med shake to high for what you get I'll go some place else

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Quality of Food
2.6 (46 reviews)
2.6 (7 reviews)
Reviewer's quote

Held a 7th birthday party with you guys and more than half of the people there got food poisoning. This is at the 4141 Dixie road location on Saturday April 6th. It was a party under Ariayah...

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Nasty rude people in the northfield location, lots broken picnic tables broke in the front of the building and very rude general manager working at this location! I will never go again

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Chuck E Cheeses and Freddys Pros and Cons

Pros
  • Fun for kids
  • Kid friendly atmosphere and safety
  • Fun running around
  • Pizza
  • Food games and shows
  • Bonnie
Cons
  • Unprofessionalism
  • Management
  • Did not like the set up was not wat it said it would be
  • Orange cat thing
  • Odors
  • Follow up

Chuck E Cheeses and Freddys Most Positive Reviews

Top rated reviews
5

Gang stalkers sitting inside vehicles at night waiting for employees to walk outside to get in their vehicles. They...

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4.1

We happened to be in Pasadena for a casting call, my daughter asked me for pizza, and when you have a girl as sweet as...

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4.9

IT WAS THE BEST I LOVE THE ANIMOTRONICS

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3.3

Every time I visit the Freddy's in McDonough, Ga, this one particular female manager/supervisor, if you want to call...

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Chuck E Cheeses and Freddys Most Critical Reviews

Lowest rated reviews
1

Worst customer service I have ever encountered.

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1

We took are grandkids there at 230 pm sept 6th 2016.
when we arrived there was a robot chickien making autisim sounds a...

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1

Worst experience ever. So disappointed. The place was filthy- ther service was horrible . I told the manager I wouldn't...

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1

I was at the Freddy Fazbear's Pizza Restaurant in San Bruno, CA, this last Friday, Aug. 12th. I ordered a "Springlock...

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Chuck E Cheeses and Freddys Latest Reviews

Recent published reviews
2.3

Telephone to confirm party was not told chuck e was not there to sing

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1

My sister and I felt like getting out of the house shelter in place for 3 weeks now. We went to Freddie's Steak Burger...

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No votes

I was gifted a summer fun pass from my mother and after I used it this past Sunday I never received an email for my...

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2.5

This is the Third time I have written you in regards to my order on 3/18/19 . I ordered 2 Chile Dog Combos @ $13.97. Got...

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Chuck E Cheeses and Freddys Products and Services

Most reviewed product and services
  • Chuck E Cheeses Customer Care (22 reviews)
  • Chuck E Cheeses Pizza (20 reviews)
  • Chuck E Cheeses Manager (7 reviews)
  • Freddys Manager (2 reviews)
  • Freddys Pizza (2 reviews)
  • Freddys Customer Care (2 reviews)