PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Toyota and Chrysler as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Toyota
Chrysler

Toyota and Chrysler Overview

Total reviews
540
1094
Company responses
0
0
Issues resolved
2
4

Chrysler was first mentioned on PissedConsumer on Jul 31, 2007 and since then this brand received 1094 reviews. It is 554 reviews more than Toyota received since Sep 11, 2007. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Toyota customer support team and Chrysler customer service.

Toyota and Chrysler Consumer Ratings

Rank
31 out of 1243 in Auto category
61 out of 1243 in Auto category
Customer service
28 in category
42 in category
Staff
24 in category
37 in category
Product or Service Quality
22 in category
53 in category

According to consumer ratings and reviews, Toyota ranks 30 points higher in the Auto category than Chrysler. People gave Toyota 1.9 stars for Customer service criterion in Auto category and it is 103 points higher than the worst rated brand in this category. At the same time, Chrysler was rated 1.5 stars for Customer service criterion in this category and it is 89 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Toyota has a higher rating than Chrysler. Regarding Product or Service Quality criterion, consumers gave Toyota 2.1 stars and it is 83% greater than other in category. Chrysler however was rated 1.5 stars and it is 60% greater than other in category.

Toyota and Chrysler Rating Details

Customer service
1.9 (111 reviews)
1.5 (265 reviews)
Reviewer's quote

...I was in last week for regular service and told there were no upgrades, etc for car. Today got email from Toyota to be sure to take advantage of support for CarPlay and Alexa. Went thru all steps to set up Alexa—didn’t work...

PissedConsumer1699231

...but now I definitely will!!! This was my last Chrysler and when I say something- I keep my word!!! Customer service is a joke and I am happy to go! Only 7 month left before my lease will be over! I guess I am lucky it happened now, not at the beginning of the lease!! Bye Bye Chrysler!..

Sergio B
Staff
2 (95 reviews)
1.8 (245 reviews)
Reviewer's quote

...Toyota staff - who didn't tell me it was broken, is now refusing to fix it saying Head Unit can break at any time. Toyota Manufacturer Headquarters in TX also backing service staff saying Head Unit can break at any time. All of which I don't believe and was never told...

Maryann C

...The staff was polite and helpful. Service was great..

PissedConsumer1659390
Product or Service Quality
2.1 (90 reviews)
1.5 (250 reviews)
Reviewer's quote

...I was in last week for regular service and told there were no upgrades, etc for car. Today got email from Toyota to be sure to take advantage of support for CarPlay and Alexa. Went thru all steps to set up Alexa—didn’t work...

PissedConsumer1699214

...Will probably never use Chrysler roadside again if I can’t make a claim so I can repair the damages to my vehicle I will not buy another Chrysler product again..

Jake m

Toyota and Chrysler Pros and Cons

Pros
  • Good service
  • Vehicle
  • I thought i would like the vehicle
  • Car before all recalls
  • Looks of the car
  • I liked the cars and service until now
Cons
  • Warranty
  • Horrible customer service
  • Dangerous product
  • Customer service
  • Service
  • Warranty

Toyota and Chrysler Most Positive Reviews

Top rated reviews
5

Brought my 2009 Corolla in for several recalls the first spiral cable I pick up my car and did not even leave the...

5

I own a 2007 Dodge Magnum I bought as a certified pre-owned vehicle. It came with an 8 yr./80,000 mile warrenty. The...

Toyota and Chrysler Most Critical Reviews

Lowest rated reviews
1

The rear suspension assembly on our RAV 4 was recalled. They did a temporary fix. Permanent Fix letter came, but none...

1

Sent my fiance in with 2013 Chrysler 200 to get warranty work done. Had thumping in front driver side. She calls and...

Toyota and Chrysler Latest Reviews

Recent published reviews

2018 CH-R only 65000 millage transmission gone and Toyota not fix because over 60000. If I fix cost over $12000. And...

Read all 540 reviews
1.6

I had to get my ram 2500 towed to local dealership on 11/06/2019 after I picked up the day before . Called Chrysler...

Read all 1094 reviews

Toyota and Chrysler Products and Services

Most reviewed product and services
  • Toyota Car (197 reviews)
  • Toyota Customer Care (8 reviews)
  • Toyota Pickup Truck (7 reviews)
  • Chrysler Car (197 reviews)
  • Chrysler Customer Care (63 reviews)
  • Chrysler Roadside Assistance (20 reviews)