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Lexus Of Palm Beach

2.1
?

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  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 6 TOTAL REVIEWS
Rank
436 out of 4656
in Dealers category
Rating Details
Customer service
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    0
  • SUCCESSFUL
    0%
  • AVG CALL DURATION
    00:00
  • ISSUES RESOLVED
    0%
Top Products and Services
1
2 reviews
No votes
1 reviews

Chrysler

1.8
?

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  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1023 TOTAL REVIEWS
Rank
62 out of 1071
in Auto category
Rating Details
Customer service
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    162
  • SUCCESSFUL
    91%
  • AVG CALL DURATION
    05:16
  • ISSUES RESOLVED
    8%
Top Products and Services
Car
1.8
190 reviews
1.8
52 reviews
3
17 reviews

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mcgeememm
Riviera Beach, Florida, United States #1344770

I have no comparison because I purchased a Lexus. My seats on the driver's side and passenger side is cracking.

I reported it to Lexus in December 2016, they took pictures twice now, but has not done anything.

I have contacted the Service Manager, Service Rep. , Assistant Manager and left message for the General Manager but never received a call back from her.

My RX 350 is still under manufacturer's warranty and its been 7 months and not replacement are communications on what they are going to do.

Pissed about the service and non communications on my seats.

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