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Lexus Of Palm Beach

2.1
?

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  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 6 TOTAL REVIEWS
Rank
447 out of 4879
in Dealers category
Rating Details
Customer service
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    0
  • SUCCESSFUL
    0%
  • AVG CALL DURATION
    00:00
  • ISSUES RESOLVED
    0%
Top Products and Services
1
2 reviews
No votes
1 reviews

Chrysler

1.8
?

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  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1064 TOTAL REVIEWS
Rank
67 out of 1167
in Auto category
Rating Details
Customer service
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    230
  • SUCCESSFUL
    92%
  • AVG CALL DURATION
    05:08
  • ISSUES RESOLVED
    9%
Top Products and Services
Car
1.8
192 reviews
1.8
54 reviews
3
19 reviews

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mcgeememm
Riviera Beach, Florida, United States #1344770

I have no comparison because I purchased a Lexus. My seats on the driver's side and passenger side is cracking.

I reported it to Lexus in December 2016, they took pictures twice now, but has not done anything.

I have contacted the Service Manager, Service Rep. , Assistant Manager and left message for the General Manager but never received a call back from her.

My RX 350 is still under manufacturer's warranty and its been 7 months and not replacement are communications on what they are going to do.

Pissed about the service and non communications on my seats.

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