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Chrysler
Lexus Of Palm Beach

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Chrysler

Chrysler

1.8
  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1081 TOTAL REVIEWS
Rank
60 out of 1245
in Auto category
Rating Details
Customer service
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    303
  • SUCCESSFUL
    70%
  • AVG CALL DURATION
    05:08
  • ISSUES RESOLVED
    8%
Top Products and Services
Car
1.8
197 reviews
1.9
62 reviews
2.8
19 reviews
Lexus Of Palm Beach

Lexus Of Palm Beach

1.9
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 7 TOTAL REVIEWS
Rank
625 out of 5258
in Dealers category
Rating Details
Customer service
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    0
  • SUCCESSFUL
    0%
  • AVG CALL DURATION
    00:00
  • ISSUES RESOLVED
    0%
Top Products and Services
1
2 reviews
1
2 reviews

How would you compare Chrysler vs Lexus Of Palm Beach?

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mcgeememm
#1344770

I have no comparison because I purchased a Lexus. My seats on the driver's side and passenger side is cracking.

I reported it to Lexus in December 2016, they took pictures twice now, but has not done anything.

I have contacted the Service Manager, Service Rep. , Assistant Manager and left message for the General Manager but never received a call back from her.

My RX 350 is still under manufacturer's warranty and its been 7 months and not replacement are communications on what they are going to do.

Pissed about the service and non communications on my seats.

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