PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Chrysler and Lexus Of Palm Beach as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Chrysler
Lexus Of Palm Beach

Chrysler and Lexus Of Palm Beach Overview

Total reviews 1181 8
Company responses 0 0
Issues resolved 5 0

Chrysler and Lexus Of Palm Beach Consumer Ratings

Rank
71 out of 479 in Auto category
818 out of 4538 in Dealers category
Customer service
49 in category
607 in category
Product or Service Quality
55 in category
287 in category
Price Affordability
65 in category
700 in category
Website
54 in category
482 in category

Chrysler and Lexus Of Palm Beach Rating Details

Customer service
1.5 (306 reviews)
1.2 (5 reviews)
Reviewer's quote

...I've always had great customer service at this location. Today I really felt like a nuisance and a bother. I will be moving my services to another location in the future...

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16 24% loss I can't believe how much of thieves they are with these contracts and their total lack of CUSTOMER SERVICE!!! Nobody buys these contracts with the expectation of their car being totaled by an *** within 10 months or with the knowledge of how much profit their is for these companies!!...

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Product or Service Quality
1.5 (281 reviews)
2.5 (2 reviews)
Reviewer's quote

We took it in for service at the Performance location in Delaware, OH on 11/2/2020. They told us they ordered a new track and it would be in on 11/9/2020. We got the van back in the mean time with the shade dangling down and obstructing view to the rear window and falling on any passenger in middle...

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Another disappointing encounter with Lexus of Palm Beach ! Last time I went for service I asked them to fix the automatic Trunk release and fix my voice command unit. It’s been working on and off since I bought the car. I only have 15,000 miles so this is my 3rd service...

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Price Affordability
2 (242 reviews)
2 (3 reviews)
Reviewer's quote

...I dont remember the exact price they charged me but I think it was 175$ to put the cord on. So the next cold day. I had the truck plugged in at work...

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For the second time in less than a year Ive had horrendous service here and certainly will not be returning. Brought my car in for an 8am visit for a Check Engine light and 65k service. When I heard nothing four hours later I called and left a voicemail for the service guy. After 5 hours Ive come...

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Website
2.2 (232 reviews)
3 (3 reviews)
Reviewer's quote

A PDI is explained something like this and was taken from a website and wording could be different for each dealership but the Safety Check should be the same for all, "Before a vehicle is ready for customer to take delivery Pre Delivery Inspection (PDI) must be performed on the vehicle. This...

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I visited the Lexus of Palm Beach Dealership on 2/19/18. I was interested in buying the 2015 RC 350. The sale person was very nice and informative. Once he introduced me to the the sales manager Eli Garcia things turned ugly. Eli was very arrogant and made me feel like I was annoying him. He walked...

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Chrysler and Lexus Of Palm Beach Pros and Cons

Pros
  • I liked the cars and service until now
  • Car before all recalls
  • Looks of the car
  • Salesman david lee
  • Safe car
Cons
  • Customer service
  • Service
  • Cannot fix car
  • Horrible customer service
  • Nightmare
  • Miss representaion by the salesperson

Chrysler and Lexus Of Palm Beach Most Positive Reviews

Top rated reviews
5

I own a 2007 Dodge Magnum I bought as a certified pre-owned vehicle. It came with an 8 yr./80,000 mile warrenty. The...

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3.5

Another disappointing encounter with Lexus of Palm Beach !
Last time I went for service I asked them to fix the automatic...

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5

I have a 2006 jeep liberty and my 2 rear window regulators have been broke ,,, for the second time ' I feel so many...

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No votes

Chrysler and Lexus Of Palm Beach Most Critical Reviews

Lowest rated reviews
1

Sent my fiance in with 2013 Chrysler 200 to get warranty work done. Had thumping in front driver side. She calls and...

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1

Tried for 14 months to pay more for a better car but LOPB rather trap me in an unfair lease for a Camry with an L...

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1

2008 Dodge Charger Lifetime Power-train Warranty not being honored. I went for a oil change today at Mancari's Chrysler...

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1

URGENT-
DO NOT USE THIS DEALERSHIP UNDER ANY CIRCUMSTANCES.
Not only do they OVERCHARGE on normal maintenance, they are NO...

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Chrysler and Lexus Of Palm Beach Latest Reviews

Recent published reviews
1

We have a 2019 Pacifica. The Sunroof timing was off and the shade was not closing all the way. We took it in for service...

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1

For the second time in less than a year Ive had horrendous service here and certainly will not be returning. Brought my...

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1.2

Lemonjeep continued problems since first bought in 20018

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2.4

I visited the Lexus of Palm Beach Dealership on 2/19/18. I was interested in buying the 2015 RC 350. The sale person...

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Chrysler and Lexus Of Palm Beach Products and Services

Most reviewed product and services
  • Chrysler Car (197 reviews)
  • Chrysler Roadside Assistance (21 reviews)
  • Chrysler Part Replacement (19 reviews)
  • Lexus Of Palm Beach Manager (2 reviews)