PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hertz Claim Management and Chrysler as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hertz Claim Management
Chrysler

Hertz Claim Management and Chrysler Overview

Total reviews
84
1136
Company responses
0
0
Issues resolved
0
5

Hertz Claim Management and Chrysler Consumer Ratings

Rank
178 out of 1285 in Professional Services category
71 out of 474 in Auto category
Customer service
114 in category
No votes
Product or Service Quality
119 in category
No votes
Website
163 in category
No votes
Value for money
87 in category
No votes

Hertz Claim Management and Chrysler Rating Details

Customer service
1.4 (34 reviews)
No votes
Reviewer's quote

...VERY VERY POOR CUSTOMER SERVICE ETIQUETTE !..

Read full review

I have been going to Jim Cogdill Dodge in Knoxville, TN for years and so has my friends "we have a Jeep club" and have noticed a change in customer service the management is terrible. I've seen and heard them mistreat the women that work there. Their employees calling them names if my wife worked...

Read full review
Product or Service Quality
1.1 (26 reviews)
No votes
Reviewer's quote

Worst person ever poor customer service and wants you to not get anything and go away almost 3 months doesn’t want to pay all my bills these people are horrible and I’m going to the insurance board on him he is very rude and should not deal with the public..

Read full review

But things changed when I found the original Crowley Liner Services, INC, automobile inspection record. This document was left in the vehicle glove compartment, and stated the following: Inspection Port: JAX Inspected by: Paul Date: 8/20/18 Door Left Front (Damage Code 512, Sever Code 11)...

Read full review
Website
1.3 (26 reviews)
No votes
Reviewer's quote

on dec 26 the car that i rented , got smash on the rear windowi already sent a mail to Hert claim management office in new jerseybut until now i got no respondthe addres is PARK RIDGE NEW JERSEY07656

Read full review

A PDI is explained something like this and was taken from a website and wording could be different for each dealership but the Safety Check should be the same for all, "Before a vehicle is ready for customer to take delivery Pre Delivery Inspection (PDI) must be performed on the vehicle. This...

Read full review
Value for money
1.6 (23 reviews)
No votes
Reviewer's quote

...00 Fee for Smoke Damage??I am so mad it is not even funny!! on top of that I called to see why I was being charged so much The nice lady on the other end said oh don"t worry honey we will put your money back into your account. just give us 5-7 business days. I feel like a fool...

Read full review

...because chrysler dealership here tod me that theres no money on replacement...

Read full review

Hertz Claim Management and Chrysler Pros and Cons

Pros
  • Returns were easy
  • On site staff at bangor airport were helpful and professional
  • No one available to check car in
  • I liked the cars and service until now
  • Car before all recalls
  • Looks of the car
Cons
  • Inability to expedite accident claims quickly
  • Hertz and esis did not respond properly to my accident claim
  • Uselness and rudeness of the claims management personal
  • Customer service
  • Service
  • Cannot fix car

Hertz Claim Management and Chrysler Most Positive Reviews

Top rated reviews
5

My son was hit by a someone in Jackson MS. The other driver was in a Hertz rental vehicle. They were at fault. They...

Read full review
5

I own a 2007 Dodge Magnum I bought as a certified pre-owned vehicle. It came with an 8 yr./80,000 mile warrenty. The...

Read full review
4.3

First let me say the manager at the time at the Grass Valley Ca. location was always very helpful and had great...

Read full review
5

I have a 2006 jeep liberty and my 2 rear window regulators have been broke ,,, for the second time ' I feel so many...

Read full review

Hertz Claim Management and Chrysler Most Critical Reviews

Lowest rated reviews
1

Here I am complaining and claiming my Annoying experience in Hertz Detroit Metro airport office during my USA trip

My...

Read full review
1

Sent my fiance in with 2013 Chrysler 200 to get warranty work done. Had thumping in front driver side. She calls and...

Read full review
1

Same bull. Today. Someone hit a parked car I rented. I got their info and insurance have it to hertz. Got this...

Read full review
1

2008 Dodge Charger Lifetime Power-train Warranty not being honored. I went for a oil change today at Mancari's Chrysler...

Read full review

Hertz Claim Management and Chrysler Latest Reviews

Recent published reviews
1

The worst claims dept I have ever dealt with!

Read full review
1

No response after a week. They promised a response in 24 hours.

Read full review
2.8

on dec 26 the car that i rented , got smash on the rear window
i already sent a mail to Hert claim management office in n...

Read full review
4.2

I'm taking the vehicle into Bloomington Chrysler Jeep Ram next Tuesday.

Read full review

Hertz Claim Management and Chrysler Products and Services

Most reviewed product and services
  • Hertz Claim Management Auto Claim (31 reviews)
  • Hertz Claim Management Customer Care (8 reviews)
  • Hertz Claim Management Claim (5 reviews)
  • Chrysler Car (197 reviews)
  • Chrysler Customer Care (65 reviews)
  • Chrysler Roadside Assistance (21 reviews)