PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about General Motors and Chrysler as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

General Motors
Chrysler

General Motors and Chrysler Overview

Total reviews
849
1128
Company responses
0
0
Issues resolved
8
5

General Motors and Chrysler Consumer Ratings

Rank
56 out of 473 in Auto category
66 out of 473 in Auto category
Customer service
58 in category
No votes
Product or Service Quality
54 in category
No votes
Website
58 in category
No votes
Discounts and Special Offers
34 in category
No votes

General Motors and Chrysler Rating Details

Customer service
1.4 (167 reviews)
No votes
Reviewer's quote

...Their customer service used a..

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I have been going to Jim Cogdill Dodge in Knoxville, TN for years and so has my friends "we have a Jeep club" and have noticed a change in customer service the management is terrible. I've seen and heard them mistreat the women that work there. Their employees calling them names if my wife worked...

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Product or Service Quality
1.6 (156 reviews)
No votes
Reviewer's quote

...I have owned at least 30 new GM vehicles and will not purchase another after this worst display of customer service I have ever seen. New window is $1000..

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But things changed when I found the original Crowley Liner Services, INC, automobile inspection record. This document was left in the vehicle glove compartment, and stated the following: Inspection Port: JAX Inspected by: Paul Date: 8/20/18 Door Left Front (Damage Code 512, Sever Code 11)...

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Website
2.2 (132 reviews)
No votes
Reviewer's quote

On the day of April 12th, 2014 I attempted to login to the GM Financial website using the same exact logins I always use. Instead of accessing their website easily, I instead received many login attempt errors. Their system kept telling me I needed to "create and account" and to click the...

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A PDI is explained something like this and was taken from a website and wording could be different for each dealership but the Safety Check should be the same for all, "Before a vehicle is ready for customer to take delivery Pre Delivery Inspection (PDI) must be performed on the vehicle. This...

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Discounts and Special Offers
1.8 (127 reviews)
No votes
Reviewer's quote

...I worked for Gm for 30 years and Chrysler for 13 and get discounts from both so now it will only be Chrysler products..

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...bearing went at 76000 mi eats through breaks need yearly replacement tires do not last on this vehicle as well and are not easily found anywhere they are special order only Chrysler told me that they would look at the vehicle for 700$ for defects and reimburse for repairs if defects were found (yeah right) the "y" pipe (plastic) heater hose has blown at least five times the radiator needed to be replaced before 90000 miles with the thermostat the egr valve needed to be replaced...

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General Motors and Chrysler Pros and Cons

Pros
  • Salesman
  • Dealership
  • Service dept staff
  • I liked the cars and service until now
  • Car before all recalls
  • Looks of the car
Cons
  • Customer service
  • Given the runaround
  • No customer support
  • Customer service
  • Service
  • Cannot fix car

General Motors and Chrysler Most Positive Reviews

Top rated reviews
5

I took my suv to labadie in bay city, mi., and the staff there is very unprofessional. It appears they enjoy giving...

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5

I own a 2007 Dodge Magnum I bought as a certified pre-owned vehicle. It came with an 8 yr./80,000 mile warrenty. The...

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5

My transmission had a total failure at 55,000. Two months out of warranty. Nobody would offer any assistance. It's a...

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5

I have a 2006 jeep liberty and my 2 rear window regulators have been broke ,,, for the second time ' I feel so many...

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General Motors and Chrysler Most Critical Reviews

Lowest rated reviews
1

My key gets stuck in my ignition and I went to the Rick Hendrick dealership in Charleston, SC to see if there was a...

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1

Sent my fiance in with 2013 Chrysler 200 to get warranty work done. Had thumping in front driver side. She calls and...

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1

I purchased a 2012 Malibu LT in January of 2012. Since the purchase, I have been to the service department at least...

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1

2008 Dodge Charger Lifetime Power-train Warranty not being honored. I went for a oil change today at Mancari's Chrysler...

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General Motors and Chrysler Latest Reviews

Recent published reviews
No votes

Did not answer question about who the dealership takes instruction from .
Jeremy would not tell me.
Oil consumption test X...

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2.5

I have been going to Jim Cogdill Dodge in Knoxville, TN for years and so has my friends "we have a Jeep club" and have...

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No votes

The C8 Rollout was the worst and most incompetent new car release in history. 2020's should have been rolling off the li...

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1.4

Greetings. Hope everyone is good health. I need your help.
In January 2019, I bought an Alfa Romeo Giulia QV from the loc...

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General Motors and Chrysler Products and Services

Most reviewed product and services
  • General Motors Warranty (37 reviews)
  • General Motors Customer Care (36 reviews)
  • General Motors Transmission (25 reviews)
  • Chrysler Car (197 reviews)
  • Chrysler Customer Care (64 reviews)
  • Chrysler Roadside Assistance (20 reviews)