PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Chrysler and Ford as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Chrysler
Ford

Chrysler and Ford Overview

Total reviews 1183 894
Company responses 0 0
Issues resolved 5 1

Chrysler and Ford Consumer Ratings

Rank
72 out of 479 in Auto category
48 out of 479 in Auto category
Customer service
49 in category
47 in category
Product or Service Quality
55 in category
51 in category
Price Affordability
62 in category
51 in category
Website
54 in category
48 in category

Chrysler and Ford Rating Details

Customer service
1.5 (306 reviews)
1.5 (215 reviews)
Reviewer's quote

...I've always had great customer service at this location. Today I really felt like a nuisance and a bother. I will be moving my services to another location in the future...

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...Customer service is poor. Communication would help them immensely! As for the car I have full details on my blog..

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Product or Service Quality
1.5 (282 reviews)
1.6 (208 reviews)
Reviewer's quote

...The representative gave the tow company the wrong phone number and didn't receive service. They stated that I would be refunded the eighty dollars. Its been over a month and several calls and being told it will be seven to ten days...

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...I never wanted to buy a Ford due to their horrible customer service. But, I loved the Edge and thought I would give it a chance. I am done with Ford..

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Price Affordability
2 (242 reviews)
2.3 (164 reviews)
Reviewer's quote

...I dont remember the exact price they charged me but I think it was 175$ to put the cord on. So the next cold day. I had the truck plugged in at work...

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That price is ridiculous! I contacted the corporate office and they will not looking into the doors for a possible safety recall. This seriously needs to be looked into and a recall needs to be out for these doors to be fixed! I have had 3 ford vehicles in my life and I remember each time I...

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Website
2.2 (232 reviews)
2.3 (165 reviews)
Reviewer's quote

A PDI is explained something like this and was taken from a website and wording could be different for each dealership but the Safety Check should be the same for all, "Before a vehicle is ready for customer to take delivery Pre Delivery Inspection (PDI) must be performed on the vehicle. This...

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...On Ford's website...

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Chrysler and Ford Pros and Cons

Pros
  • I liked the cars and service until now
  • Car before all recalls
  • Looks of the car
  • I liked the truck very much until ford couldnt fix it
  • Truck until a lack of customer service
  • Ford vehicle
Cons
  • Customer service
  • Service
  • Cannot fix car
  • Customer service
  • Would not honor recall
  • No one to take my problem on

Chrysler and Ford Most Positive Reviews

Top rated reviews
5

I own a 2007 Dodge Magnum I bought as a certified pre-owned vehicle. It came with an 8 yr./80,000 mile warrenty. The...

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5

THIS CAR IS SUPPOSED TO GET 25 MPG CITY AND 30 MPG HIGHWAY. IN REALITY IT GETS 19 MPG PERIOD!! I CAN'T EVEN GET 25...

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5

I have a 2006 jeep liberty and my 2 rear window regulators have been broke ,,, for the second time ' I feel so many...

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5

2011 Mercury Milan electronic power steering goes out while driving making it extreamly hard to steer. Ford knows they...

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Chrysler and Ford Most Critical Reviews

Lowest rated reviews
1

Sent my fiance in with 2013 Chrysler 200 to get warranty work done. Had thumping in front driver side. She calls and...

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1

Ford sent me an invite to the grand opening sale today. Took the flyer in to buy the truck pictured in the ad. Salesman...

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1

2008 Dodge Charger Lifetime Power-train Warranty not being honored. I went for a oil change today at Mancari's Chrysler...

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1

i sent my mondeo for clutch repair kit. Upon collecting notice stale smell from the car and found out the carpet in the...

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Chrysler and Ford Latest Reviews

Recent published reviews
1

On oct 26 called Chrysler roadside assistance for battery jump for my Jeep trail hawk. The representative gave the tow...

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1

Had a spark plug miss. They want to charge me 500$ Everything is under warranty. Stay away from ford

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1

Contact roadside. Assistance for battery jump. The representative gave the tow company the wrong phone number and...

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3

started with left front wheel caliper frozen, now after repairs, front wheels wobble uncrollable, and dealer says no...

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Chrysler and Ford Products and Services

Most reviewed product and services
  • Chrysler Car (197 reviews)
  • Chrysler Roadside Assistance (21 reviews)
  • Chrysler Part Replacement (19 reviews)
  • Ford Car (228 reviews)
  • Ford Warranty (68 reviews)
  • Ford Repair (61 reviews)