PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Chrysler and Ford as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Chrysler
1.9
Ford
2.1
Chrysler
Ford

Chrysler and Ford Overview

Total reviews 1496 1402
Company responses 0 0
Issues resolved 8 6

Chrysler and Ford Consumer Ratings

Rank
90 out of 599 in Auto category
62 out of 599 in Auto category
Customer service
79 in category
69 in category
Product or Service Quality
87 in category
75 in category
Price Affordability
87 in category
74 in category
Value for money
79 in category
77 in category

Chrysler and Ford Rating Details

Customer service
1.5
(428 reviews)
1.6
(430 reviews)
Reviewer's quote

Customer service representative just told me to ask the dealer because they dont give out any information! What do they do?..

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...Called customer service only to find out that they will reimburse for a rental of a Ford vehicle only and only $40 a day. This company is a joke, how are ppl still buying this name brand of a vehicle. If I could have given it 0 stars I would...

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Product or Service Quality
1.5
(387 reviews)
1.6
(412 reviews)
Reviewer's quote

The service manager, Shane and the service man advisor Jason at Jeep Chrysler Dodge Jeep, and Lawrenceburg Indiana, keep telling me it is defective parts they are getting Transmission pump and module. They state these parts are defective thats whats causing the transmission to do what its doing. I...

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...Valles, My name is Kevin Mayer and I had my 2007 Ford Ranger towed into your service department on Friday 2/9/2024, for a no start problem. My advisor is Miguel, and my repair order is 281413. I was informed on Wednesday 2/14, that the pcm is defective and needs replacement...

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Price Affordability
2
(339 reviews)
2.2
(324 reviews)
Reviewer's quote

...Service guy acted like I was idiot and how dare I question his higher prices. Very condescending, made me feel like because I was a women, I had no clue what I was talking about....

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...internet manager Bob (was great to deal with) went to financing and about 20 minutes to half hour later came back and said we can't sell you the car at that price of $7515. 00, he said it would be OVER 12,000!!! Where in the heck did this number come from? His explanation (which was rehearsed with the GM, I...

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Value for money
1.8
(324 reviews)
1.8
(302 reviews)
Reviewer's quote

...until the warranty was fixed and it should only be $100 Chrysler told me they were emailing me a way to send them Invoices from the dealership to return my money they have not done that and Ive called them three...

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...for something that is a recall on your car end, I already know I cant see out of my camera, and for you guys to tell me where you *** up, I have to pay more money on top of already way over paying for the piece of *** I will NEVER buy a ford...

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Chrysler and Ford Pros and Cons

Pros
  • I liked the cars and service until now
  • Looks of the car
  • Car before all recalls
  • I liked the truck very much until ford couldnt fix it
  • Truck until a lack of customer service
  • Ford vehicle
Cons
  • Customer service
  • Service
  • Customer service at dealership
  • Customer service
  • Lack of recall for known problem
  • Repairs

Chrysler and Ford Most Positive Reviews

Top rated reviews
5

I just want to let everyone posting and reading these reviews know that this in NOT a CHRYSLER website. CHRYSLER will...

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5

Too specific, but ours just died, specifically, wrecked & we're in morning. I'm the wife and loved it/him "Fharris"...

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5

Very poor service.l gave the dealership my insurance info and they never call the insurance co. I drove the car 60...

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5

2011 Mercury Milan electronic power steering goes out while driving making it extreamly hard to steer. Ford knows they...

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Chrysler and Ford Most Critical Reviews

Lowest rated reviews
1

Having similar issues on my new Chrysler 200 here in California. Doesn't stick in high gear just has a hard time...

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1

Had to replace ignition due to it would not start my mechanic said FORD made it with too much play in it and it will go...

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1

2008 Dodge Charger Lifetime Power-train Warranty not being honored. I went for a oil change today at Mancari's Chrysler...

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1

See my letter sent to the general manager at Ford of Montebello concerning my repair problems.
Good afternoon Mr. Valles,...

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Chrysler and Ford Latest Reviews

Recent published reviews
2

Customer service representative just told me to ask the dealer because they dont give out any information!
What do they d...

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No votes

I had a question about diagnostics and repairs on my vehicle that was performed and my vehicle is acting worse now than...

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No votes

Arrigo Chrysler Dodge of Fort Pierce, Fl has 2 Exceptional Employees, Cathy Makris and Josh Glavan. Both are...

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No votes

Local Ford dealership kept my vehicle for 19 days the first 12 days they didnt even touch it meanwhile having me rent a...

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