PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Gm Financial and Chrysler Financial as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Gm Financial
Chrysler Financial

Gm Financial and Chrysler Financial Overview

Total reviews 236 340
Company responses 0 0
Issues resolved 0 0

Gm Financial and Chrysler Financial Consumer Ratings

Rank
307 out of 1883 in Financial Services category
104 out of 1883 in Financial Services category
Customer service
270 in category
89 in category
Billing Practices
201 in category
120 in category
Reliability
161 in category
82 in category
Product or Service Quality
185 in category
49 in category

Gm Financial and Chrysler Financial Rating Details

Customer service
1.2 (119 reviews)
2.8 (12 reviews)
Reviewer's quote

...We all have to help each other out during these times and their approach to customer service is wrong. We will never buy another GM vehicle again unless GM fixes this..

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Payment received with the help of a customer service rep..

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Billing Practices
1.3 (115 reviews)
1.6 (8 reviews)
Reviewer's quote

...These practices are despicable; especially during this time considering what everybody is going through. Bad Karma!!..

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I am on my 4th lease with them. Got everything set for my next lease with the dealer. 770 credit did not think of any issues. Never have in 28 years. They told me I need a co signer because my debt to income is to high. Well of course it would be as it would anyone when they assume you are...

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Reliability
1.4 (112 reviews)
2.2 (9 reviews)
Reviewer's quote

A Equinox with A/C Vents in rear so please call me back at 954-592-5409 my name is Adam Kaye, I hope hear from u soon!

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Bad service felt like i was being forced to buy the truck was told the other trucks were for people with better credit than us they had to get my truck and being told that it was the only place we could get for what I needed

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Product or Service Quality
1.5 (110 reviews)
3 (6 reviews)
Reviewer's quote

No acknowledgment of potential poor either tire quality or engineering of the vehicle that would cause this so-called wear. I also believe the 3rd Party GM uses for inspection is paid a percentage of "Excessive Wear" and GM has calculated this amount to return a great profit for themselves even...

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...financial hardships because we all do at some point and that doeant make us bad people!!! Maturity is an absolute requirement when doing the job of customer service!!! Making people angry or stressed out isnt how you get paid . chrysler cap works with us here...

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Gm Financial and Chrysler Financial Pros and Cons

Pros
  • Horrifying
  • Screwed up my credit profile with their system issue
  • Customer service is nice while they are knifing you
  • Customer service
  • Quality dependable
  • Help for lien release
Cons
  • Customer service
  • No empathy or willingness to work with a loyal customer
  • Lack of customer service
  • Pitiful
  • Bad customer srvice
  • Misc charges for other reasons

Gm Financial and Chrysler Financial Most Positive Reviews

Top rated reviews
5

I would like to paid on line

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5

Made payment over the phone

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5

Gm financial, i never had a bad experience with them . I think it just depends on the person you are and how you handle...

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5

the rep was curtious straight forward answer all my questions

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Gm Financial and Chrysler Financial Most Critical Reviews

Lowest rated reviews
1

GM Financial, previously known as Americredit, and located in Arlington, Texas; is a very corrupt and wicked company!...

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1

paid off my dodge truck in 2004, never got the release of lien , i wonder why ? they do not suppose to do it automatic a...

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1

GM Financial is the worst lender ever! I paid off my loan weeks ago and have yet to receive my title. They told me 14...

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1

If you overpay your payoff good luck getting your money back. Been over two months. Nothing but a vicious circle that ha...

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Gm Financial and Chrysler Financial Latest Reviews

Recent published reviews
1

My wife has a 2019 chevy trax through GM financial. I am a co-signer to this vehicle. My wife and I recently lost our...

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No votes

Offer direct Customer Service via live person vs jumping through phone messaging hoops....

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No votes

Good Morning.
I need to know what I need to do for my car. I still owe on this Jetta but the engine is blown and I am not...

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No votes

I was given a boat that shows a lien from Chrysler fst but it was paid off over 10 years ago and they never received...

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Gm Financial and Chrysler Financial Products and Services

Most reviewed product and services
  • Gm Financial Auto Leasing (39 reviews)
  • Gm Financial Auto Loan (36 reviews)
  • Gm Financial Customer Care (30 reviews)
  • Chrysler Financial Auto Loan (7 reviews)