PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Chrysler Financial and Gm Financial as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Chrysler Financial
Gm Financial

Chrysler Financial and Gm Financial Overview

Total reviews 340 237
Company responses 0 0
Issues resolved 0 0

Chrysler Financial and Gm Financial Consumer Ratings

Rank
103 out of 1882 in Financial Services category
309 out of 1882 in Financial Services category
Customer service
89 in category
266 in category
Diversity of Products or Services
111 in category
227 in category
Reliability
83 in category
158 in category
Billing Practices
118 in category
196 in category

Chrysler Financial and Gm Financial Rating Details

Customer service
2.8 (12 reviews)
1.2 (119 reviews)
Reviewer's quote

Payment received with the help of a customer service rep..

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...We all have to help each other out during these times and their approach to customer service is wrong. We will never buy another GM vehicle again unless GM fixes this..

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Diversity of Products or Services
2.5 (11 reviews)
1.6 (95 reviews)
Reviewer's quote

I am on my 4th lease with them. Got everything set for my next lease with the dealer. 770 credit did not think of any issues. Never have in 28 years. They told me I need a co signer because my debt to income is to high. Well of course it would be as it would anyone when they assume you are...

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...Financial! Remember GM is not the GM in the past; “GMAC, Chevy, Olds, Saturn, Pontiac, Hummer, Buick and GMC I would have been very pleased to continue my services with GM Financial and/or GM “once they clean up their act and get more professional in dealing with the general public like the former General Motors have done for decades”. Sincerely Yours, Vietnam...

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Reliability
2.2 (9 reviews)
1.4 (112 reviews)
Reviewer's quote

Bad service felt like i was being forced to buy the truck was told the other trucks were for people with better credit than us they had to get my truck and being told that it was the only place we could get for what I needed

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A Equinox with A/C Vents in rear so please call me back at 954-592-5409 my name is Adam Kaye, I hope hear from u soon!

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Billing Practices
1.6 (8 reviews)
1.3 (115 reviews)
Reviewer's quote

My cars transmission went out 3 and a half months after I signed for the car and there was no warranty for the car I was unaware of this and Chrysler basically told me I still had to make the payments on the car regardless so I guess I owe 25,000 dollars for a car I didn't even have for a 4 month...

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...These practices are despicable; especially during this time considering what everybody is going through. Bad Karma!!..

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Chrysler Financial and Gm Financial Pros and Cons

Pros
  • Customer service
  • Quality dependable
  • Help for lien release
  • Horrifying
  • Screwed up my credit profile with their system issue
  • Customer service is nice while they are knifing you
Cons
  • Pitiful
  • Bad customer srvice
  • Misc charges for other reasons
  • Customer service
  • No empathy or willingness to work with a loyal customer
  • Lack of customer service

Chrysler Financial and Gm Financial Most Positive Reviews

Top rated reviews
5

Made payment over the phone

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5

I would like to paid on line

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5

the rep was curtious straight forward answer all my questions

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5

Gm financial, i never had a bad experience with them . I think it just depends on the person you are and how you handle...

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Chrysler Financial and Gm Financial Most Critical Reviews

Lowest rated reviews
1

paid off my dodge truck in 2004, never got the release of lien , i wonder why ? they do not suppose to do it automatic a...

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1

GM Financial, previously known as Americredit, and located in Arlington, Texas; is a very corrupt and wicked company!...

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1

If you overpay your payoff good luck getting your money back. Been over two months. Nothing but a vicious circle that ha...

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1

GM Financial is the worst lender ever! I paid off my loan weeks ago and have yet to receive my title. They told me 14...

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Chrysler Financial and Gm Financial Latest Reviews

Recent published reviews
No votes

Offer direct Customer Service via live person vs jumping through phone messaging hoops....

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No votes

Monthly payment withdrawal was done twice in September

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No votes

I was given a boat that shows a lien from Chrysler fst but it was paid off over 10 years ago and they never received...

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1

My wife has a 2019 chevy trax through GM financial. I am a co-signer to this vehicle. My wife and I recently lost our...

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Chrysler Financial and Gm Financial Products and Services

Most reviewed product and services
  • Chrysler Financial Auto Loan (7 reviews)
  • Gm Financial Auto Leasing (39 reviews)
  • Gm Financial Auto Loan (36 reviews)
  • Gm Financial Customer Care (30 reviews)