Chrysler Capital vs Springleaf Financial

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Chrysler Capital

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 100 TOTAL REVIEWS
  • $780K CLAIMED LOSSES
  • $35.4K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Billing Practices
Staff
  • Dealership associated with them 2
  • Car 2
  • 5th csr knew the situation 1
  • Product 1

Customers don't like

  • Never a resolution3
  • Customer service3
  • Not knowing bill pay could not be used2
  • Trying to establish an on-line payment account2
  • Them insinuating that i was at fault2

Products by Chrysler Capital

No items

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Springleaf Financial

Loans and Mortgages
  • 2 ISSUES RESOLVED
  • 435 TOTAL REVIEWS
  • $370K CLAIMED LOSSES
  • $5K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Billing Practices
Staff
  • Agents were very nice 4
  • Past experiences 3
  • Friendly service 2
  • Staff 2
  • Online ability 2

Customers don't like

  • Customer service10
  • Lack of resolution to my issue8
  • Springleaf not upfront6
  • Being lied to5
  • Lie about lowering interest rate5

Products by Springleaf Financial

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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