PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Southeast Toyota Finance and Chrysler Capital as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Southeast Toyota Finance
Chrysler Capital

Southeast Toyota Finance and Chrysler Capital Overview

Total reviews
337
213
Company responses
277
0
Issues resolved
2
1

Southeast Toyota Finance was first mentioned on PissedConsumer on Jan 31, 2008 and since then this brand received 337 reviews. It is 124 reviews more than Chrysler Capital received since May 29, 2012. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Southeast Toyota Finance customer support team than with Chrysler Capital customer service.

Southeast Toyota Finance and Chrysler Capital Consumer Ratings

Rank
114 out of 2347 in Financial Services category
308 out of 2347 in Financial Services category
Customer service
221 in category
215 in category
Product or Service Quality
128 in category
197 in category
Staff
220 in category
222 in category

According to consumer ratings and reviews, Southeast Toyota Finance ranks 194 points higher in the Financial Services category than Chrysler Capital. People gave Southeast Toyota Finance 1.3 stars for Customer service criterion in Financial Services category and it is 446 points higher than the worst rated brand in this category. At the same time, Chrysler Capital was rated 1.3 stars for Customer service criterion in this category and it is 452 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Southeast Toyota Finance has a higher rating than Chrysler Capital. Regarding Staff criterion, consumers gave Southeast Toyota Finance 1.4 stars and it is 67% greater than other in category. Chrysler Capital however was rated 1.4 stars and it is 67% greater than other in category.

Southeast Toyota Finance and Chrysler Capital Rating Details

Customer service
1.3 (120 reviews)
1.3 (101 reviews)
Reviewer's quote

...Called customer service who did nothing..

Raymond J

...Customer Service is the worst I've ever seen for a business. I can't speak to anyone other than them..

Kathy H
Product or Service Quality
1.8 (105 reviews)
1.4 (89 reviews)
Reviewer's quote

Customer service is very very Good experience..

PissedConsumer1712669

4 Chapter 493 is the Florida law that regulates the licensure and oversight of those who provide repossession services as well as licensure and oversight of the private investigation and private security industries. Effective July 1st, 2013, some very important changes were added to this law by the...

Lineberry
Staff
1.4 (104 reviews)
1.4 (77 reviews)
Reviewer's quote

I had to contact office in their corporate location for getting correct payment and credits on my credit files, which they are still not reporting in a timely manner, but get ahold of the corporate location to get onto the billing dept. which they hated but I WANT CREDIT FOR MY PAYMENTS...

PissedConsumer1723150

...day I turned the car in and it was two days later, I was responsible for the $12,000 difference for the loss in value of the car, when I was told by their staff to do it the way I did it. That took over two months to clear up. Now, six months later, this is still on my credit, showing I have a balance with...

PissedConsumer1629611

Southeast Toyota Finance and Chrysler Capital Pros and Cons

Pros
  • Quality of car general service and the toyota care plan 25
  • Product
  • Making payments is easy
  • Need to be put of business
  • Dealership associated with them
  • Car
Cons
  • Customer service
  • There lack of honesty
  • Customer services
  • Repeated phone calls
  • Customer service
  • These really high interest rates and wont let me refinance

Southeast Toyota Finance and Chrysler Capital Most Positive Reviews

Top rated reviews
5

I was just trying to find out why I was blocked off my account but I found out that I had paid it in full everything is...

5

I purchased new and 2 years later traded it for s newer vehicle. I recived a letter stating I had over paid on the...

Southeast Toyota Finance and Chrysler Capital Most Critical Reviews

Lowest rated reviews
1

I used Toyota finance out ofCharleston SC and it has been a dishonest experience. My husband and I were told we could...

1

I have had an issue with having very unforeseen expense and I needed one car payment deferred. They tell me that can't...

Southeast Toyota Finance and Chrysler Capital Latest Reviews

Recent published reviews
1

Website is terrible when using iPhone. Have tried multiple browsers with same results. Cant get to payment summary...

Read all 337 reviews
1

On my 4th lease with them. This is my second issue with them. I have 770 credit and they told me I needed a co signer...

Read all 213 reviews

Southeast Toyota Finance and Chrysler Capital Products and Services

Most reviewed product and services
  • Southeast Toyota Finance Customer Care (57 reviews)
  • Southeast Toyota Finance Auto Leasing (30 reviews)
  • Southeast Toyota Finance Auto Loan (18 reviews)
  • Chrysler Capital Auto Loan (34 reviews)
  • Chrysler Capital Loan (30 reviews)
  • Chrysler Capital Auto Leasing (30 reviews)