PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Chrysler Capital and Ocwen as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Chrysler Capital
Ocwen

Chrysler Capital and Ocwen Overview

Total reviews
210
1484
Company responses
0
0
Issues resolved
1
5

Ocwen was first mentioned on PissedConsumer on Sep 26, 2007 and since then this brand received 1484 reviews. It is 1274 reviews more than Chrysler Capital received since May 29, 2012. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Chrysler Capital customer support team and Ocwen customer service.

Chrysler Capital and Ocwen Consumer Ratings

Rank
304 out of 2599 in Financial Services category
179 out of 1293 in Loans and Mortgages category
Customer service
219 in category
169 in category
Product or Service Quality
195 in category
182 in category
Website
258 in category
179 in category

Chrysler Capital and Ocwen Rating Details

Customer service
1.3 (101 reviews)
1.2 (295 reviews)
Reviewer's quote

...Customer Service is the worst I've ever seen for a business. I can't speak to anyone other than them..

Kathy H

...just another knife in the back of a good customer like me and why is congress not checking on these sort of violators and in particular why not good ole boy Don Trump himself?..

Kenneth Q
Product or Service Quality
1.4 (89 reviews)
1.1 (277 reviews)
Reviewer's quote

Why do I have to call to get my payment sent to me

PissedConsumer1624937

They accepted my payments for ALL of 2018. I have PROOF thru my bank statements that I paid AND THEY ACCEPTED PAYMENT, yet they’ve posted on credit bureaus I did not. I can PROVE fraud! They are frauds, liars and need to be brought up on RICO warrants. The liars foreclosed on my home in 2019 based...

PissedConsumer1660357
Website
1.5 (87 reviews)
1.5 (270 reviews)
Reviewer's quote

...This information only appears in the paper statement and is incongruous with the information posted on the website. When they issue their statement with the correct amount, it is already nine days past the due date. I am at my wits end with this company...

Shannon M

Today they tried to explain that my escrow had changed and that was why June wasn't paid entirely but I had no idea about this till I went to the website today. They lie and no-one can help me defeat this servicing company. I need to make yet another class action suit against them, so others don't...

Cheryl D

Chrysler Capital and Ocwen Pros and Cons

Pros
  • Need to be put of business
  • Car
  • Dealership associated with them
  • One person that tried to help me
  • Loan modification staff is competent and fair
  • Didnt
Cons
  • Repeated phone calls
  • Customer service
  • These really high interest rates and wont let me refinance
  • Absolutely no customer service
  • No clear answers
  • Lost paperwork

Chrysler Capital and Ocwen Most Positive Reviews

Top rated reviews
5

I purchased new and 2 years later traded it for s newer vehicle. I recived a letter stating I had over paid on the...

5

I have grew up in my home for 37yrs, since my parents passed away i own it for 12yrs, I recently contacted Ocwen to...

Chrysler Capital and Ocwen Most Critical Reviews

Lowest rated reviews
1

I have had an issue with having very unforeseen expense and I needed one car payment deferred. They tell me that can't...

1

The mortgage company completed the necessary inspection and was to release the money to the builder to complete the buil...

Chrysler Capital and Ocwen Latest Reviews

Recent published reviews
4

Very helpful and sincere. Very good conversation help me with all my Issues. Thank you very much Michael Antonacci

Read all 210 reviews
1

I faxed over our modification packet the day after it arrived last week, and Ocwen said that the minimum days to send...

Read all 1484 reviews

Chrysler Capital and Ocwen Products and Services

Most reviewed product and services
  • Chrysler Capital Auto Loan (34 reviews)
  • Chrysler Capital Loan (30 reviews)
  • Chrysler Capital Auto Leasing (29 reviews)
  • Ocwen Mortgage (524 reviews)
  • Ocwen Loan (210 reviews)
  • Ocwen Loan Modification (161 reviews)