PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Christina Cosmetics and Stemologica as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Christina Cosmetics
Stemologica

Christina Cosmetics and Stemologica Overview

Total reviews
117
1204
Company responses
0
0
Issues resolved
2
1

Stemologica was first mentioned on PissedConsumer on Sep 25, 2014 and since then this brand received 1204 reviews. It is 1087 reviews more than Christina Cosmetics received since Apr 1, 2011. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Christina Cosmetics customer support team than with Stemologica customer service.

Christina Cosmetics and Stemologica Consumer Ratings

Rank
179 out of 1215 in Cosmetics and Personal Care category
245 out of 1215 in Cosmetics and Personal Care category
Customer service
140 in category
187 in category
Website
162 in category
222 in category
Staff
117 in category
178 in category

According to consumer ratings and reviews, Christina Cosmetics ranks 66 points higher in the Cosmetics and Personal Care category than Stemologica. People gave Christina Cosmetics 1.4 stars for Customer service criterion in Cosmetics and Personal Care category and it is 283 points higher than the worst rated brand in this category. At the same time, Stemologica was rated 1.2 stars for Customer service criterion in this category and it is 236 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Christina Cosmetics has a higher rating than Stemologica. Regarding Staff criterion, consumers gave Christina Cosmetics 1.6 stars and it is 72% greater than other in category. Stemologica however was rated 1.2 stars and it is 58% greater than other in category.

Christina Cosmetics and Stemologica Rating Details

Customer service
1.4 (54 reviews)
1.2 (296 reviews)
Reviewer's quote

Thr products are actually good, but I am drowning in them! The Customer Service line is a robot with no option for a human, the web site has no place to cancel any subscription, but the "Customize my order" area lets you at least slow it down and reduce the number of products. You can change credit...

Anette T

I selected a FREE GIFT as a thank you for completing a Customer survey. Ever since, I have been inundated with further orders (and suspect I’m being charged for, but you never disclose any payment information) I have NOT authorised you to charge ANY of my cards. Take this e-mail as an instruction...

PissedConsumer933121
Website
1.9 (50 reviews)
1.3 (262 reviews)
Reviewer's quote

Website for "customizing" has been down almost one month. Called customer service, who called me a liar re: something the post office told me about how to return the item. There were constant excuses for why the online customizing feature hadn't been working (each week the deadline for repair was...

Jomar

You need to go to the website set up an account and change your settings from auto ship monthly. They sign you up and that's it. Also you need cancel your credit card...

PissedConsumer901181
Staff
1.6 (49 reviews)
1.2 (240 reviews)
Reviewer's quote

I have literally been using this product for years and years. I love it. Works great.

PissedConsumer1590150

Stemologica, as per various staff discussions I have had with them, is aware that this is happening but denies any responsibility for it. Other complaints on this site with regard to Stemologica lead me to believe that they are engaged in unethical business practices. As I read through the 107...

Jarell

Christina Cosmetics and Stemologica Pros and Cons

Pros
  • Makeup coverage
  • Theory behind product
  • Products
  • False offer
  • Product
  • Good product
Cons
  • Customer service
  • Very poor
  • Taking unauthorized withdrawing when told not to do so
  • Customer service
  • Stole my money
  • Fact i was charged

Christina Cosmetics and Stemologica Most Positive Reviews

Top rated reviews
5

I am surprised to see negative experiences. I love this make-up! It's the best I ever had! I never had a problem...

5

They had a banner, which read skin treatment for 5.99
my wife ordered it, and then was charged an additional 169 by this...

Christina Cosmetics and Stemologica Most Critical Reviews

Lowest rated reviews
1

Ordered the product and kept getting charged for additional products they kept sending me. I mailed them all back and...

1

I signed up for a free trial and then received further products which I didn't ask for and they charged my b/a which...

Christina Cosmetics and Stemologica Latest Reviews

Recent published reviews

I purchased years ago and cancelled. Over 6 months ago now they have sent me a product and charged my account and i...

Read all 117 reviews

ordered said cream .like so many others,and was under the impression that the £3.95 was for samples . Then if you liked...

Read all 1204 reviews

Christina Cosmetics and Stemologica Products and Services

Most reviewed product and services
  • Christina Cosmetics Customer Care (27 reviews)
  • Christina Cosmetics Shipping Service (9 reviews)
  • Christina Cosmetics Membership (4 reviews)
  • Stemologica Free Trial (333 reviews)
  • Stemologica Cream (126 reviews)
  • Stemologica Account (118 reviews)