PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Christina Cosmetics and Stemologica as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Christina Cosmetics
Stemologica

Christina Cosmetics and Stemologica Overview

Total reviews
126
1204
Company responses
0
0
Issues resolved
2
1

Christina Cosmetics and Stemologica Consumer Ratings

Rank
199 out of 897 in Cosmetics and Personal Care category
272 out of 897 in Cosmetics and Personal Care category
Customer service
141 in category
195 in category
Website
173 in category
243 in category
Price Affordability
133 in category
251 in category
Exchange, Refund and Cancellation Policy
143 in category
172 in category

Christina Cosmetics and Stemologica Rating Details

Customer service
1.4 (56 reviews)
1.2 (296 reviews)
Reviewer's quote

COVID-19 resulted in a delay and the ability to contact customer service, fortunately, I was able to get through today and have my concern resolved by a Christina Cosmetics representative..

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I selected a FREE GIFT as a thank you for completing a Customer survey. Ever since, I have been inundated with further orders (and suspect I’m being charged for, but you never disclose any payment information) I have NOT authorised you to charge ANY of my cards. Take this e-mail as an instruction...

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Website
1.9 (52 reviews)
1.3 (262 reviews)
Reviewer's quote

Website for "customizing" has been down almost one month. Called customer service, who called me a liar re: something the post office told me about how to return the item. There were constant excuses for why the online customizing feature hadn't been working (each week the deadline for repair was...

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You need to go to the website set up an account and change your settings from auto ship monthly. They sign you up and that's it. Also you need cancel your credit card...

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Price Affordability
2.1 (47 reviews)
1.1 (263 reviews)
Reviewer's quote

I did not sign up for another shipment for$27,90. Taking out of my account. This is no different than BareMineral. So Please take me off your list. I have already paid for the order I received last time.I would not recommend this product to another person..Thank you,Sharon Y....

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...Liars and robbers DO NOT SIGN UP OR USE THEM A MONTH LATER THEY WILL CHARGE YOU FULL PRICE. If I knew that was how much it cost and that they were going to be charging me for it a month later I would never have used them. Stay away from Stemologica they are robbers..

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Exchange, Refund and Cancellation Policy
1.3 (46 reviews)
1.1 (53 reviews)
Reviewer's quote

...Had to call again & was told membership canceled & refund issued. Refund was less $5 due to cancellation fee,which I paid a year ago & now apparently am paying again. Customer service sucks...

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I DID FOR MY WIFE, AND THEY STOLE MONEY THAT I HADN'T AUTHORISED FROM MY CARD!! THEY PROMISSED TO REFUND THE AMOUNT ON SEVERAL OCCASIONS, BUT IT HASN'T HAPPENED. I HAVE LEFT THIS HOPING THEY WOULD BE HONEST, BUT NO LUCK!!! SO BEWARE!!!! I AM A PENSIONER, AND THOUGHT I WOULD TREAT MY WIFE FOR...

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Christina Cosmetics and Stemologica Pros and Cons

Pros
  • Makeup coverage
  • Theory behind product
  • Products
  • False offer
  • Product
  • Good product
Cons
  • Customer service
  • Taking unauthorized withdrawing when told not to do so
  • Very poor
  • Customer service
  • Stole my money
  • Fact i was charged

Christina Cosmetics and Stemologica Most Positive Reviews

Top rated reviews
5

I am surprised to see negative experiences. I love this make-up! It's the best I ever had! I never had a problem...

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5

They had a banner, which read skin treatment for 5.99
my wife ordered it, and then was charged an additional 169 by this...

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5

My experience has been a delightful one. I purchased their cosmetics and have had a great experience. Everyone always...

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5

Could Natural Max Garcinia be the new enchantment pill to spare every one of us from weight or simply the most up to dat...

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Christina Cosmetics and Stemologica Most Critical Reviews

Lowest rated reviews
1

Ordered the product and kept getting charged for additional products they kept sending me. I mailed them all back and...

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1

I signed up for a free trial and then received further products which I didn't ask for and they charged my b/a which...

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1

Why christina cosmetics keep sending me a product but I didn't order again. And I hated that because it costs a lot....

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1

I filled in a questionaire with ASDA and they told me I have been offered these products all I have to do was pay the...

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Christina Cosmetics and Stemologica Latest Reviews

Recent published reviews
No votes

Was trying to reduce autoship. Now want to cancel.

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No votes

ordered said cream .like so many others,and was under the impression that the £3.95 was for samples . Then if you liked...

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1.4

I did not sign up for another shipment for$27,90. Taking out of my account. This is no different than BareMineral. So Pl...

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No votes

Total fraud scammers do not give them a single credit ca4d/ bank detail

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Christina Cosmetics and Stemologica Products and Services

Most reviewed product and services
  • Christina Cosmetics Customer Care (30 reviews)
  • Christina Cosmetics Shipping Service (9 reviews)
  • Christina Cosmetics Membership (6 reviews)
  • Stemologica Free Trial (333 reviews)
  • Stemologica Cream (126 reviews)
  • Stemologica Account (118 reviews)