PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Christina Cosmetics and Luminess Air as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Christina Cosmetics
Luminess Air

Christina Cosmetics and Luminess Air Overview

Total reviews 171 295
Company responses 0 0
Issues resolved 4 1

Christina Cosmetics and Luminess Air Consumer Ratings

Rank
448 out of 1752 in Cosmetics and Personal Care category
287 out of 1752 in Cosmetics and Personal Care category
Customer service
361 in category
179 in category
Website
409 in category
314 in category
Price Affordability
360 in category
323 in category
Exchange, Refund and Cancellation Policy
381 in category
258 in category

Christina Cosmetics and Luminess Air Rating Details

Customer service
1.5
(78 reviews)
2.2
(115 reviews)
Reviewer's quote

I'm very disappointed with the customer service and the lies told about the products that would be included in the order of a compact. I want the retractable makeup brush and I want the free mist offered in the commercial and I don't want to pay for shipping as it wasn't my mistake to leave it out....

Read full review

...Customer service has been very slow to respond..

Read full review
Website
1.8
(71 reviews)
2.1
(88 reviews)
Reviewer's quote

Their website offered customer service but I could use that engine to cancel my membership. When I finally did, I expected a confirmation but never got one so I wasn't sure my cancellation went through. I'm sure COVID keeps things from being as efficient as they should be at this point..

Read full review

My shade was never right so you can go to there site and try colors to see if its a match well that part of their website is always down. I wanted this product soooo bad I didn't eat to save money because you see I'm a single parent on a fixed income because I am disabled and in a wheelchair and...

Read full review
Price Affordability
2
(65 reviews)
2.3
(91 reviews)
Reviewer's quote

Was automatically given the Carmel dark pigment called back they chg it to the light med got my order 2 days very pleased a little small for the price but did include lip gloss and mist spray..

Read full review

...For the price I paid for it you should have at least put in a durable battery. I even plug it in after it went down and it still did not work. What a piece of crap this unit is..

Read full review
Exchange, Refund and Cancellation Policy
1.4
(64 reviews)
1.9
(101 reviews)
Reviewer's quote

...The box was opened and needs to be returned and a full refund given to me. Im busy and got no time for their nonsense..

Read full review

...Just go ahead and just REFUND my money. I am NOT interested! MO MORE!!! Its terrible when you never receive a product and the company takes your money..

Read full review

Christina Cosmetics and Luminess Air Pros and Cons

Pros
  • Makeup coverage
  • Theory behind product
  • Products
  • There is no pros at this time
  • You look great after you use it
  • Television ad
Cons
  • Customer service
  • No call back
  • Taking unauthorized withdrawing when told not to do so
  • No way to reach a person
  • Hidden cost not being told upfront
  • Are no upfront with their terms

Christina Cosmetics and Luminess Air Most Positive Reviews

Top rated reviews
5

THERE IS NO LIVE PERSON TO ASK ABOUT MY ORDER. IT WAS PLACED WITH A HUMAN TO SEND THE COME

Read full review
5

I had to cancel my order because my husband asked me to. So I called And was very pleased how well everything went. The...

Read full review
5

I am surprised to see negative experiences. I love this make-up! It's the best I ever had! I never had a problem...

Read full review
5

InI loved the look of the product on my skin but it made me itch. My skin is very sensitive and I was so hoping it...

Read full review

Christina Cosmetics and Luminess Air Most Critical Reviews

Lowest rated reviews
1

DO NOT!! I repeat DO NOT ORDER FROM THIS COMPANY!! I placed an order December 28, 2015. Today is March 7, 2016 and I...

Read full review
1

This is a company that charges you amounts for goods you do not get and did not order. I did not receive anything that...

Read full review
1

Overcharged and no products . I have notified my card and they are taking overs I made a police report and my son is an...

Read full review
1

I have never ordered this product My identity has been stolen and I've been charged multiple times for this and I don't...

Read full review

Christina Cosmetics and Luminess Air Latest Reviews

Recent published reviews
No votes

Almost ordered, the reviews prevented me from making a big mistake. I am disabled and don't have money to waste, so...

Read full review
1.3

I have been trying since January 9, w2024 to get a refund for my luminous system. I was sent the system to use and see...

Read full review
No votes

They ask me could they charge my card for someone else and I told them No and they did anyway filing a fraud charge....

Read full review
No votes

I have had trouble with luminous sine January 9 2024. Now I am promised a refund and it has been seven days and still...

Read full review