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  • 4 ISSUES RESOLVED
  • 394 TOTAL REVIEWS
  • $21.6K CLAIMED LOSSES
  • $289 AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • That i learned a lesson 8
  • Idea 4
  • That they might fall off the earth 3
  • Match percentage 3
  • Thought of meeting someone 2

Customers don't like

  • Customer service15
  • False advertising7
  • Unchristian billing practices5
  • Take advantage of customers4
  • Website manipulation3
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Time Warner Cable

Telecommunications
  • 5 ISSUES RESOLVED
  • 1541 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $3.4K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • Internet speed when it works 11
  • No contract 7
  • Variety of channels 6
  • Field technician 6
  • Techs who came to my home 4

Customers don't like

  • Poor customer service33
  • No solution to simple task15
  • Argumentative customer service15
  • Lack of problem solving9
  • Frequent cable outages6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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