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  • 2 ISSUES RESOLVED
  • 287 TOTAL REVIEWS
  • $1M CLAIMED LOSSES
  • $16.6K AVERAGE LOSS
1.5
Website
Customer service
Diversity of Products or Services
Discounts and Special Offers
  • That i learned a lesson 8
  • Idea 4
  • Match percentage 3
  • That they might fall off the earth 3
  • You learned more dimension of your match 1

Customers don't like

  • False advertising6
  • Customer service5
  • Unchristian billing practices5
  • Take advantage of customers4
  • Website manipulation3
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Cox Communications

Telecommunications
  • 2 ISSUES RESOLVED
  • 1055 TOTAL REVIEWS
  • $390K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.6
Website
Customer service
Diversity of Products or Services
Discounts and Special Offers
  • Internet speed 6
  • No resolution 5
  • Only apologies 4
  • Represenative was nice 4
  • Past performance 4

Customers don't like

  • Awful customer service18
  • Horrible customer experience11
  • Current performance6
  • Service support6
  • Did not honor committments5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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