PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Chris Alstons Chassisworks and Rockauto as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Chris Alstons Chassisworks
Rockauto

Chris Alstons Chassisworks and Rockauto Overview

Total reviews 1 4923
Company responses 0 0
Issues resolved 0 15

Chris Alstons Chassisworks and Rockauto Consumer Ratings

Rank
343 out of 427 in Auto Parts and Accessories category
29 out of 427 in Auto Parts and Accessories category
Price Affordability
No votes
25 in category
Product or Service Quality
No votes
24 in category
Exchange, Refund and Cancellation Policy
No votes
37 in category
Value for money
No votes
26 in category

Chris Alstons Chassisworks and Rockauto Rating Details

Price Affordability
No votes
3.4 (1555 reviews)
Reviewer's quote

No items

...I returned the suspension part at a price of about a hundred dollars to me and reordered the water pump. They sent me two water pumps. One of which I returned, again at my expense...

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Product or Service Quality
No votes
2.4 (1532 reviews)
Reviewer's quote

No items

...Terrible customer service—not worth the low prices..

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Exchange, Refund and Cancellation Policy
No votes
1.8 (1500 reviews)
Reviewer's quote

No items

The first one issues my return label for a refund and asked me to order new parts, they don't send for the replacement. I found out that they just refund 2 items, not the whole package. I contacted the second time, this time with different customer service, he told me, and ask me to provide...

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Value for money
No votes
2.9 (1495 reviews)
Reviewer's quote

No items

...I would like my money back on shipping..

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Chris Alstons Chassisworks and Rockauto Pros and Cons

Pros
No votes
  • Price
  • Will never buy from them again
  • Prices
Cons
  • Poor communication
  • Customer service
  • No customer service
  • Refund policy for defective item

Chris Alstons Chassisworks and Rockauto Most Positive Reviews

Top rated reviews
No votes
5

I ordered parts from Rockauto and recieved mix matched wind shield wiper blades. Guess I can only put the left blade on...

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No votes
5

I received an oil pump which should have included two "O" rings. The "O" rings were missing. It is IMPOSSIBLE to...

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Chris Alstons Chassisworks and Rockauto Most Critical Reviews

Lowest rated reviews
No votes
1

I would just like to share the experience I had with rockauto. I paid 18$ extra for expidited shipping. I received an...

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No votes
1

The timing belt kit was advertised as having a water pump included. Kit arrived without a pump. Rock Auto insists their...

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Chris Alstons Chassisworks and Rockauto Latest Reviews

Recent published reviews
No votes
No votes

my ring and pinion aren't the right size for my vehicle

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No votes
No votes

I want to make sure I get the right back passenger rear rotor for my 2001 Chevrolet Suburban 1500 LT but the parts are...

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Chris Alstons Chassisworks and Rockauto Products and Services

Most reviewed product and services
No votes
  • Rockauto Shipping Service (1223 reviews)
  • Rockauto Customer Care (721 reviews)
  • Rockauto Website (84 reviews)