PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Seamless and ChowNow as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Seamless
ChowNow

Seamless and ChowNow Overview

Total reviews 23 86
Company responses 0 0
Issues resolved 0 0

Seamless and ChowNow Consumer Ratings

Rank
74 out of 263 in Food Delivery category
100 out of 263 in Food Delivery category
Customer service
56 in category
65 in category
Exchange, Refund and Cancellation Policy
34 in category
92 in category
Advertised vs Delivered
59 in category
58 in category
Reliability
67 in category
64 in category

Seamless and ChowNow Rating Details

Customer service
1.3 (12 reviews)
1 (43 reviews)
Reviewer's quote

...When I called Seamless customer service to help resolve the issue, they just said to wait! (1. 5 hours after I was notified that the order was being prepared!). I hung up in disgust...

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Just another dishonest tech company that does not give anything about customers or customer service. This is readily apparent because they have a computer pretending to be chat support. Further the phone number they provide for customer support merely brings you into a phone queue with another...

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Exchange, Refund and Cancellation Policy
1.5 (11 reviews)
1 (40 reviews)
Reviewer's quote

...went to meet him and never delivered my merchandise so I had to walk to the restaurant to have it re ordered thank god they had my receipt so i will need a refund of $3. 49 for the delivery fee....

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They had not received the cancellation and had no way of cancelling or entering a new order over the phone for delivery, everything must go through ChowNow. About 10 minutes later 3 Brothers called asking if I wanted the order. Today my credit card shows two orders from 3 Brothers and Im in the...

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Advertised vs Delivered
1 (11 reviews)
1 (43 reviews)
Reviewer's quote

I ordered pizzas from Goodfellows at 4:30 and scheduled them to be delivered at 6:15. I received a notification my order would be delivered between 6:15 and 6:25. I got home at 5:55 and got a notice that my food was delivered at 5:38...

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He knew the food was cold suggested I microwave it Really! Plus anyone knows a pizza should be replaced in the condition it was delivered. This is what I hate about having to tip before you receive your order! Normally I tip well for good service. Not having the ability to tip accordingly when you...

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Reliability
1 (10 reviews)
1.1 (45 reviews)
Reviewer's quote

I ordered sushi and got fish that smelled and looked like it had gone bad days ago. I tried to eat it and almost vomitted. Seamless offered me a 20% off COUPON FOR NEXT TIME. I am never ordering from them again. :angry:

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ChowNow took my money for a pick-up order, told me when it would be ready, but didn't send the order to the restaurant until almost an HOUR after it said it would be ready to pick-up. When I drove out to pick up my order, the restaurant told me they'd never received any notification from ChowNow of...

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Seamless and ChowNow Pros and Cons

Pros
No votes
  • Faster if you order online
  • Easy to use
  • Zip
Cons
  • Reliability
  • Customer service
  • Billing
  • Terrible first experience
  • False advertising of delivery availability
  • Customer service

Seamless and ChowNow Most Positive Reviews

Top rated reviews
3.3

on August 30th I had ordered from Burger king which was on 400 east Tremont Ave in the Bronx and the driver had rung my...

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No votes
No votes
No votes

Seamless and ChowNow Most Critical Reviews

Lowest rated reviews
1

Ordered $16.77 from Seamless on 7/3. Was charged $2.40 and $20.77 on my amex. Went to restaurant and was told to contact...

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1

Chow Now.com is a third party company that collects and sells your personal information. If you happen to place a food...

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1

WHAT A NEATLY DEVISED DEVIOUS SCAM WEB-SERVICE THIS IS!?!!?! I bought 10 eGift cards of Seamless of $10 each for $100...

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1

I placed a dinner order at 4:30 PM for "Delivery Now". I get an email saying my order was received and that I would...

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Seamless and ChowNow Latest Reviews

Recent published reviews
No votes

My name is Jennifer Grimes. I placed an order with Marino's restaurant last night with seamless and I never received my...

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1

ChowNow took my money for a pick-up order, told me when it would be ready, but didn't send the order to the restaurant u...

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1

MY PAYPAL WAS CHARGED WITHOUT MY KNOWLEDGE

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2.5

I ordered a simple pepperoni roll from Cocoa's Pizza Liberty, OH around 3:30 pm on Wednesday, August 26, 2020. I feel...

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Seamless and ChowNow Products and Services

Most reviewed product and services
  • Seamless Delivery Service (10 reviews)
  • Chownow Delivery Service (30 reviews)
  • Chownow Customer Care (11 reviews)
  • Chownow Account (3 reviews)