PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Seamless and ChowNow as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Seamless
ChowNow

Seamless and ChowNow Overview

Total reviews
20
58
Company responses
0
0
Issues resolved
0
0

ChowNow was first mentioned on PissedConsumer on Jul 11, 2016 and since then this brand received 58 reviews. It is 38 reviews more than Seamless received since Feb 27, 2014.

Seamless and ChowNow Consumer Ratings

Rank
69 out of 354 in Food Delivery category
90 out of 354 in Food Delivery category
Customer service
57 in category
99 in category
Reliability
60 in category
57 in category
Advertised vs Delivered
54 in category
80 in category

According to consumer ratings and reviews, Seamless ranks 21 points higher in the Food Delivery category than ChowNow. People gave Seamless 1 stars for Customer service criterion in Food Delivery category and it is 58 points higher than the worst rated brand in this category. At the same time, ChowNow was rated 1 stars for Customer service criterion in this category and it is 16 points higher than the worst rated brand in this category. If we look at Reliability criterion, than we see that ChowNow has a higher rating than Seamless. Regarding Advertised vs Delivered criterion, consumers gave Seamless 1 stars and it is 53% greater than other in category. ChowNow however was rated 1 stars and it is 69% worse than other in category.

Seamless and ChowNow Rating Details

Customer service
1 (11 reviews)
1 (27 reviews)
Reviewer's quote

...I ran out and caught the driver who just looked at me like I was crazy and said call the service. I called the service and the rep was supposed to get back with me. The phone rang twice and then it was gone...

Catherine C

I called the resturaunt and they say that their delivery service is handeled through Chow Now, and that I woud have to contact them directly to get my money back. I was finally given a contact number, after several tries. I contacted Chow Now and was made to feel that everything that happened was...

PissedConsumer1662208
Reliability
1 (10 reviews)
1.1 (27 reviews)
Reviewer's quote

I ordered pizzas from Goodfellows at 4:30 and scheduled them to be delivered at 6:15. I received a notification my order would be delivered between 6:15 and 6:25. I got home at 5:55 and got a notice that my food was delivered at 5:38. I called Seamless and told them that I scheduled the food at...

nancy n

It took over 2 hours for my order to arrive and chow time locked my account and couldn’t get a hold of their tech department to unlock it

Jasmine
Advertised vs Delivered
1 (10 reviews)
1 (28 reviews)
Reviewer's quote

Placed a $30 order. It was cancelled. They still charged me and I have to wait 3-5 days for a refund. Was told by Seamless to place order again and pay another $30. $60 for some bagels! No way! Seamless should be able to fulfill order first and then charge. What a ripoff. Will never use them again.

Max P

First, they tell you which restaurants are *supposedly* available for pickup and/or delivery. So I choose delivery. Ok. Paid for it. TWICE. Not available, according to the restaurant, after the fact. The restaurant still awaits my arrival. Never going to happen. I call the ChowNow customer service...

Cheryl S

Seamless and ChowNow Pros and Cons

Pros
No votes
  • Way the orders came through the ipad
  • First time discount
  • Faster if you order online
Cons
  • Reliability
  • Customer service
  • Billing
  • Customer service
  • Terrible first experience
  • Sales trapped you to enter into an agreement

Seamless and ChowNow Most Critical Reviews

Lowest rated reviews
1

Ordered $16.77 from Seamless on 7/3. Was charged $2.40 and $20.77 on my amex. Went to restaurant and was told to contact...

1

Chow Now.com is a third party company that collects and sells your personal information. If you happen to place a food...

Seamless and ChowNow Latest Reviews

Recent published reviews
1

I ordered pizzas from Goodfellows at 4:30 and scheduled them to be delivered at 6:15. I received a notification my...

Read all 20 reviews
1

I was trying to place an order online, trying out a new resturaunt. My order was canceled, and it gave a reason that my...

Read all 58 reviews

Seamless and ChowNow Products and Services

Most reviewed product and services
  • Seamless Delivery Service (8 reviews)
  • Chownow Delivery Service (24 reviews)
  • Chownow Customer Care (10 reviews)
  • Chownow Vehicle Driver (2 reviews)