PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Postmates and ChowNow as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Postmates
ChowNow

Postmates and ChowNow Overview

Total reviews
2066
81
Company responses
0
0
Issues resolved
8
0

Postmates and ChowNow Consumer Ratings

Rank
55 out of 259 in Food Delivery category
94 out of 259 in Food Delivery category
Customer service
38 in category
102 in category
Reliability
34 in category
58 in category
Website
71 in category
81 in category
Product or Service Quality
41 in category
63 in category

Postmates and ChowNow Rating Details

Customer service
1.4 (609 reviews)
1 (39 reviews)
Reviewer's quote

Worse customer service no help..

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Just another dishonest tech company that does not give anything about customers or customer service. This is readily apparent because they have a computer pretending to be chat support. Further the phone number they provide for customer support merely brings you into a phone queue with another...

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Reliability
1.5 (564 reviews)
1.1 (43 reviews)
Reviewer's quote

I would like a full refund on my last order every item came extremely cold sodas were watered down like they have been sitting there for a very long time my last order was from McDonald's.I will be disputing the charge if you do not refund. Thank you

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I was sent a menu from a local restaurant in my town I was asked to support this restaurant by buying a loyalty discount. I thought the money was going to the local restaurant but it actually went to chownow I wanted my money back but chownow refused I eventually went to owner of the restaurant who...

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Website
1.6 (554 reviews)
1.1 (42 reviews)
Reviewer's quote

I am sick to death of these companies who hide behind their Websites without any direct customer service contact. Call their 800, all you get is a stupid recording driving you to their lame Website's FAQs. Arrrggh! To *** with 'em. I'll call the restaurants directly and make...

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...If restaurant doesn't answer the phone, or it's not their website I won't be getting food from them. I did get a cancellation from ChowNow, now have to wait to make sure money credits..

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Product or Service Quality
1.6 (548 reviews)
1.1 (40 reviews)
Reviewer's quote

...Poor food quality...

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...This is what I hate about having to tip before you receive your order! Normally I tip well for good service. Not having the ability to tip accordingly when you receive your order takes away accountability. Also why can’t you report or review your orders on ChowNow or Giuseppi’s?..

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Postmates and ChowNow Pros and Cons

Pros
  • Still trying to figure it out
  • Unable to contact customer service
  • Service
  • Way the orders came through the ipad
  • First time discount
  • Faster if you order online
Cons
  • Unable to contact customer service
  • Terribel customer service and they stole money
  • Almost every time i ordered ive had problems with the order
  • Terrible first experience
  • False advertising of delivery availability
  • Customer service

Postmates and ChowNow Most Positive Reviews

Top rated reviews
5

I activated card but it keeps saying active card

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No votes
5

I got order while I’m on the way to drop off the order I have an accident that’s the reason why am calling tempt fate...

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No votes

Postmates and ChowNow Most Critical Reviews

Lowest rated reviews
1

I have worked harder for several weeks and I don't know why they have deactivated me. I have 4,4 rate but I worked very...

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1

Chow Now.com is a third party company that collects and sells your personal information. If you happen to place a food...

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1

Stoping a unwanted transaction .. needs to be stop in pending status

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1

I placed a dinner order at 4:30 PM for "Delivery Now". I get an email saying my order was received and that I would...

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Postmates and ChowNow Latest Reviews

Recent published reviews
1.8

I would like a full refund on my last order every item came extremely cold sodas were watered down like they have been...

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1

Just another dishonest tech company that does not give anything about customers or customer service. This is readily...

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1

Inability to speak with a representative only referred back to the help area in the app by automated system!!!!!

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1

I was sent a menu from a local restaurant in my town I was asked to support this restaurant by buying a loyalty...

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Postmates and ChowNow Products and Services

Most reviewed product and services
  • Postmates Delivery Service (372 reviews)
  • Postmates Customer Care (128 reviews)
  • Postmates Vehicle Driver (101 reviews)
  • Chownow Delivery Service (26 reviews)
  • Chownow Customer Care (11 reviews)
  • Chownow Account (3 reviews)