PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Cvent and ChowNow as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Cvent
ChowNow

Cvent and ChowNow Overview

Total reviews
15
81
Company responses
0
0
Issues resolved
0
0

Cvent and ChowNow Consumer Ratings

Rank
222 out of 1030 in Software category
94 out of 259 in Food Delivery category
Value for money
116 in category
63 in category
Product or Service Quality
171 in category
65 in category
Customer service
225 in category
104 in category
Website
135 in category
82 in category

Cvent and ChowNow Rating Details

Value for money
1.8 (4 reviews)
1.1 (39 reviews)
Reviewer's quote

First of all we were over sold on all the features. After we signed on the dotted line we find out that's 1 year out in development. So besides paying triple the amount we were paying for our last system, we have to also outsource items they said they offered. Everything is a work around and the...

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I called the resturaunt and they say that their delivery service is handeled through Chow Now, and that I woud have to contact them directly to get my money back. I was finally given a contact number, after several tries. I contacted Chow Now and was made to feel that everything that happened was...

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Product or Service Quality
1.3 (4 reviews)
1.1 (40 reviews)
Reviewer's quote

After working with a CVENT sales rep and being told their product solution would work for our needs, we signed a four year contract with them. Note that we weren't allowed a trial account prior to gaining access to their system prior to signing and all of our exposure to their system was via...

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Just another dishonest tech company that does not give anything about customers or customer service. This is readily apparent because they have a computer pretending to be chat support. Further the phone number they provide for customer support merely brings you into a phone queue with another...

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Customer service
1 (4 reviews)
1 (39 reviews)
Reviewer's quote

You'd better hope you don't have problems, because customer support (at least in my case) was unable to help. The only option for a scanner is on a mobile device, so don't let the phone owner take it out of the booth, or no more lead capture. If wifi is spotty it will drain your phone battery, so...

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...I can't get in touch with customer service. I tried to get help on line. Waited a half hour then called their number...

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Website
2 (3 reviews)
1.1 (42 reviews)
Reviewer's quote

I received a 24-hour notice the vent was going to be out for registry,, 72 hour later I contacted the office..The event was sold out they never allowed me to register...I believe it was so they could have their people register...if I broke it down into much more words you could see how totally...

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...If restaurant doesn't answer the phone, or it's not their website I won't be getting food from them. I did get a cancellation from ChowNow, now have to wait to make sure money credits..

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Cvent and ChowNow Pros and Cons

Pros
No votes
  • Way the orders came through the ipad
  • First time discount
  • Faster if you order online
Cons
  • Lack of integration
  • Terrible first experience
  • False advertising of delivery availability
  • Customer service

Cvent and ChowNow Most Critical Reviews

Lowest rated reviews
1

You MUST have onsite wifi for most of the features to work.
You'd better hope you don't have problems, because customer s...

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1

Chow Now.com is a third party company that collects and sells your personal information. If you happen to place a food...

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1.2

First of all we were over sold on all the features. After we signed on the dotted line we find out that's 1 year out in...

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1

I placed a dinner order at 4:30 PM for "Delivery Now". I get an email saying my order was received and that I would...

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Cvent and ChowNow Latest Reviews

Recent published reviews
No votes

They dislike their customers so much that they have to lock you into long term contracts so you cannot leave them. They...

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1

Just another dishonest tech company that does not give anything about customers or customer service. This is readily...

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1.7

I received a 24-hour notice the vent was going to be out for registry,, 72 hour later I contacted the office..
The event...

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1

I was sent a menu from a local restaurant in my town I was asked to support this restaurant by buying a loyalty...

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Cvent and ChowNow Products and Services

Most reviewed product and services
  • Cvent Event Management Management Software (2 reviews)
  • Cvent Application Development (1 review)
  • Chownow Delivery Service (26 reviews)
  • Chownow Customer Care (11 reviews)
  • Chownow Account (3 reviews)