PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about ChowNow and Cvent as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

ChowNow
Cvent

ChowNow and Cvent Overview

Total reviews
84
15
Company responses
0
0
Issues resolved
0
0

ChowNow and Cvent Consumer Ratings

Rank
96 out of 261 in Food Delivery category
228 out of 1045 in Software category
Website
85 in category
139 in category
Product or Service Quality
67 in category
179 in category
Value for money
65 in category
117 in category
Customer service
108 in category
230 in category

ChowNow and Cvent Rating Details

Website
1.1 (43 reviews)
2 (3 reviews)
Reviewer's quote

...If restaurant doesn't answer the phone, or it's not their website I won't be getting food from them. I did get a cancellation from ChowNow, now have to wait to make sure money credits..

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Despite never launching their product/service, registering a single person, or launching a website, they expect us to pay for four years of service. After disputing this, they offered to allow us to pay 75% of the contract cost and walk away from the agreement. Needless to say, this is not...

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Product or Service Quality
1 (43 reviews)
1.3 (4 reviews)
Reviewer's quote

...Will not use their service again since they cannot admit that they messed up..

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First of all we were over sold on all the features. After we signed on the dotted line we find out that's 1 year out in development. So besides paying triple the amount we were paying for our last system, we have to also outsource items they said they offered. Everything is a work around and the...

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Value for money
1 (41 reviews)
1.8 (4 reviews)
Reviewer's quote

I called the resturaunt and they say that their delivery service is handeled through Chow Now, and that I woud have to contact them directly to get my money back. I was finally given a contact number, after several tries. I contacted Chow Now and was made to feel that everything that happened was...

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You MUST have onsite wifi for most of the features to work.You'd better hope you don't have problems, because customer support (at least in my case) was unable to help.The only option for a scanner is on a mobile device, so don't let the phone owner take it out of the booth, or no more lead...

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Customer service
1 (41 reviews)
1 (4 reviews)
Reviewer's quote

Just another dishonest tech company that does not give anything about customers or customer service. This is readily apparent because they have a computer pretending to be chat support. Further the phone number they provide for customer support merely brings you into a phone queue with another...

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I received a 24-hour notice the vent was going to be out for registry,, 72 hour later I contacted the office..The event was sold out they never allowed me to register...I believe it was so they could have their people register...if I broke it down into much more words you could see how totally...

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ChowNow and Cvent Pros and Cons

Pros
  • Way the orders came through the ipad
  • First time discount
  • Faster if you order online
No votes
Cons
  • Terrible first experience
  • False advertising of delivery availability
  • Customer service
  • Lack of integration

ChowNow and Cvent Most Critical Reviews

Lowest rated reviews
1

Chow Now.com is a third party company that collects and sells your personal information. If you happen to place a food...

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1

You MUST have onsite wifi for most of the features to work.
You'd better hope you don't have problems, because customer s...

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1

I placed a dinner order at 4:30 PM for "Delivery Now". I get an email saying my order was received and that I would...

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1.2

First of all we were over sold on all the features. After we signed on the dotted line we find out that's 1 year out in...

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ChowNow and Cvent Latest Reviews

Recent published reviews
1

I accidentally ordered using Chownow, without realizing it. The entrees were $2.00 more expensive than the restaurants...

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No votes

They dislike their customers so much that they have to lock you into long term contracts so you cannot leave them. They...

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1.2

First off I do not blame the restaurant. They made it better by refunding the money, but the driver called our...

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1.7

I received a 24-hour notice the vent was going to be out for registry,, 72 hour later I contacted the office..
The event...

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ChowNow and Cvent Products and Services

Most reviewed product and services
  • Chownow Delivery Service (27 reviews)
  • Chownow Customer Care (11 reviews)
  • Chownow Account (3 reviews)
  • Cvent Event Management Management Software (2 reviews)
  • Cvent Application Development (1 review)