PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Wyndham Hotels And Resorts and Choice Hotels International as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Wyndham Hotels And Resorts
Choice Hotels International

Wyndham Hotels And Resorts and Choice Hotels International Overview

Total reviews
498
30
Company responses
0
0
Issues resolved
1
0

Wyndham Hotels And Resorts was first mentioned on PissedConsumer on Jan 13, 2008 and since then this brand received 498 reviews. It is 468 reviews more than Choice Hotels International received since Oct 19, 2007.

Wyndham Hotels And Resorts and Choice Hotels International Consumer Ratings

Rank
189 out of 1794 in Hotels and Resorts category
275 out of 1794 in Hotels and Resorts category
Customer service
139 in category
221 in category
Staff
147 in category
206 in category
Facilities and Services
148 in category
174 in category

According to consumer ratings and reviews, Wyndham Hotels And Resorts ranks 86 points higher in the Hotels and Resorts category than Choice Hotels International. People gave Wyndham Hotels And Resorts 1.5 stars for Customer service criterion in Hotels and Resorts category and it is 274 points higher than the worst rated brand in this category. At the same time, Choice Hotels International was rated 1 stars for Customer service criterion in this category and it is 192 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Wyndham Hotels And Resorts has a higher rating than Choice Hotels International. Regarding Facilities and Services criterion, consumers gave Wyndham Hotels And Resorts 1.8 stars and it is 64% greater than other in category. Choice Hotels International however was rated 1.6 stars and it is 58% greater than other in category.

Wyndham Hotels And Resorts and Choice Hotels International Rating Details

Customer service
1.5 (193 reviews)
1 (13 reviews)
Reviewer's quote

...The customer service is horrendous on top of this. We this problem fixed now. We do not deserve to be ignored..

Quiana J

...After I deloused, I contacted customer service and requested a refund. The customer service rep offered me additional “points”, but said he could not issue me a refund because I used the amenities; I told him if I knew the amenities included cockroaches I would have stayed elsewhere..

Jacquelyn J
Staff
1.8 (176 reviews)
1.3 (11 reviews)
Reviewer's quote

The staff offered some stale bacon that had been sitting for probably well over the safe limit and I had to take it due to needing substance so my head would stop spinning and my system could calm down. The danger Wyndhams sales reps put people like me in with health conditions to make that buck is...

Mike S

...coworker and replied "in front of Hancock Fabrics, at exit 4" I asked if she knew the name of the store, she curtly replied, "I have no idea" A well trained staff member would have asked me if she would like me to look up the address of Hancock fabrics. When I went to yhe fitness room, the only machine I could use was the...

PissedConsumer963349
Facilities and Services
1.8 (166 reviews)
1.6 (10 reviews)
Reviewer's quote

If his shuttle is not for the services of EVERY hotel guest, than Wyndham needs a new contract, NOT only for Crewtell, but for EVERY individual. If I experience any harassment or retaliation, I have already saved a copy of this correspondence for legal purposes. I only want to excercise my freedom...

PissedConsumer1373697

...This place is run by section 8 ghetto type workers that services to that same type of guest. The hallway on my floor looked like it was not vacuum for weeks nor my room for that matter with food crumbs and a tooth pic. The shower had afro puubic hairs and the shower curtain was pink from mold...

PissedConsumer1053767

Wyndham Hotels And Resorts and Choice Hotels International Pros and Cons

Pros
  • Sheets and towels were white
  • Rooms are always clean and nice
  • Beautiful brochures
  • More like ex con
  • Locations
  • I can book online
Cons
  • Customer service
  • Deception
  • Room was not clean and smells bad
  • Will never go
  • Dirtyness
  • Lousy customer service

Wyndham Hotels And Resorts and Choice Hotels International Most Positive Reviews

Top rated reviews
5

Wow, I'm just shocked that somebody would get that low and audio record people they work with. I left jobs in the past w...

3.3

I was getting a room from out of town, Bradenton. Me and my fiance picked the hotel, because we could check in...

Wyndham Hotels And Resorts and Choice Hotels International Most Critical Reviews

Lowest rated reviews
1

We signed on for a timeshare presentation in Las Vegas because we were PROMISED tickets to Donny and Marie, and these...

1

Was supposed to receive enough points to get a free night's hotel, but due to the company's mistake I came up just short...

Wyndham Hotels And Resorts and Choice Hotels International Latest Reviews

Recent published reviews
1

My $500 yeti ice chest was stolen in the parking lot . We parked where there was a security camera.we also were...

Read all 498 reviews
1.6

I booked a room at the Quality Inn Philadelphia Airport this past Thanksgiving weekend. The power went out after 5 minut...

Read all 30 reviews

Wyndham Hotels And Resorts and Choice Hotels International Products and Services

Most reviewed product and services
  • Wyndham Hotels And Resorts Room (70 reviews)
  • Wyndham Hotels And Resorts Customer Care (47 reviews)
  • Wyndham Hotels And Resorts Sanitary Conditions (31 reviews)
  • Choice Hotels International Sanitary Conditions (4 reviews)
  • Choice Hotels International Customer Care (2 reviews)
  • Choice Hotels International Quality Inn Room Booking (1 review)