PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Wyndham Hotels And Resorts and Choice Hotels International as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Wyndham Hotels And Resorts
Choice Hotels International

Wyndham Hotels And Resorts and Choice Hotels International Overview

Total reviews 523 33
Company responses 0 0
Issues resolved 1 0

Wyndham Hotels And Resorts and Choice Hotels International Consumer Ratings

Rank
206 out of 1349 in Hotels and Resorts category
294 out of 1349 in Hotels and Resorts category
Customer service
147 in category
239 in category
Facilities and Services
144 in category
185 in category
Price Affordability
150 in category
143 in category
Quality of Accommodation
161 in category
180 in category

Wyndham Hotels And Resorts and Choice Hotels International Rating Details

Customer service
1.5 (202 reviews)
1 (13 reviews)
Reviewer's quote

...Cost me over $2000 for that week from *** Customer service was non-existent. Employees treated me like an intruder rather than a guest because I look different and have a different sounding name. Security interrogated me, publicly humiliated me, and staff lied to me on multiple occasions...

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...After I deloused, I contacted customer service and requested a refund. The customer service rep offered me additional “points”, but said he could not issue me a refund because I used the amenities; I told him if I knew the amenities included cockroaches I would have stayed elsewhere..

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Facilities and Services
1.8 (175 reviews)
1.5 (11 reviews)
Reviewer's quote

m he comes down here beating on the door and steaming his head off This place is seriously a disaster and I'm surprised the health and human services haven't shut it down I am fixing to get a hold of the better business bureau and the TX health and human services This place is beyond repairable and...

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...This place is run by section 8 ghetto type workers that services to that same type of guest. The hallway on my floor looked like it was not vacuum for weeks nor my room for that matter with food crumbs and a tooth pic. The shower had afro puubic hairs and the shower curtain was pink from mold...

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Price Affordability
2.1 (172 reviews)
2.1 (9 reviews)
Reviewer's quote

We pay a hefty price tag for 'priority booking" over non-owners and that is a load of crap. They can get in and I can not. What we pay each month in maintenance would get us a nice 12-day vacation, however, I can only get 4 days with the points I have so the mortgages that I pay for providing me...

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...They represent Comfort Inn, Sleep in--cheap to mid price hotels and motels. They’ve ganged up together and I got scammed by this company. Emails every few days..

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Quality of Accommodation
1.7 (167 reviews)
1.4 (7 reviews)
Reviewer's quote

I am sometimes allowed a little better quality room, but never an upgrade to anything resembling a suite. I am never given the bonus points I am promised at check-in and I was recently charged three times for a one night stay due to having to pay for my stay and my points were initially taken for...

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I booked a room at the Quality Inn Philadelphia Airport this past Thanksgiving weekend. The power went out after 5 minutes of me checking in. The room was completely filthy...

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Wyndham Hotels And Resorts and Choice Hotels International Pros and Cons

Pros
  • Sheets and towels were white
  • Rooms are always clean and nice
  • Front desk staff
  • More like ex con
  • Locations
  • I can book online
Cons
  • Customer service
  • Deception
  • Room was not clean and smells bad
  • Will never go
  • Poor customer service
  • Dirtyness

Wyndham Hotels And Resorts and Choice Hotels International Most Positive Reviews

Top rated reviews
5

Wow, I'm just shocked that somebody would get that low and audio record people they work with. I left jobs in the past w...

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No votes
5

Many things have happened. I.e, putting us up in a hotel where our room's toilet overflowed and they expected us to...

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No votes

Wyndham Hotels And Resorts and Choice Hotels International Most Critical Reviews

Lowest rated reviews
1

We signed on for a timeshare presentation in Las Vegas because we were PROMISED tickets to Donny and Marie, and these...

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1

Was supposed to receive enough points to get a free night's hotel, but due to the company's mistake I came up just short...

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1

https://www.facebook.com/WyndhamHotelLiers Visit my site and Like the page. I have also been lied to and pressured into...

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1

whoever run this property did not know how to stay clean just want to make money & let people go to ***, do not want...

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Wyndham Hotels And Resorts and Choice Hotels International Latest Reviews

Recent published reviews
3

Issue was resolved with a response from the company from an email that I sent directly to them.

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1

6811 East Mayo Blvd, Suite 100
Phoenix, AZ 85054

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No votes

I wanted to let you know that I have received a response from Wyndham Resorts as a reply to an email that I sent...

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1.4

The Choice Priviledge member recently stayed at the Econo Lodge in Carlisle Pa. The member approached the front desk to...

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Wyndham Hotels And Resorts and Choice Hotels International Products and Services

Most reviewed product and services
  • Wyndham Hotels And Resorts Room (73 reviews)
  • Wyndham Hotels And Resorts Sanitary Conditions (31 reviews)
  • Wyndham Hotels And Resorts Vacation Ownership (29 reviews)
  • Choice Hotels International Sanitary Conditions (4 reviews)
  • Choice Hotels International Quality Inn Room Booking (2 reviews)
  • Choice Hotels International Comfort Inn Room Booking (2 reviews)