PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Choice Hotels International and Wyndham Hotels And Resorts as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Choice Hotels International
Wyndham Hotels And Resorts

Choice Hotels International and Wyndham Hotels And Resorts Overview

Total reviews
29
495
Company responses
0
0
Issues resolved
0
1

Wyndham Hotels And Resorts was first mentioned on PissedConsumer on Jan 13, 2008 and since then this brand received 495 reviews. It is 466 reviews more than Choice Hotels International received since Oct 19, 2007.

Choice Hotels International and Wyndham Hotels And Resorts Consumer Ratings

Rank
271 out of 1931 in Hotels and Resorts category
186 out of 1931 in Hotels and Resorts category
Customer service
216 in category
134 in category
Staff
197 in category
147 in category
Facilities and Services
157 in category
148 in category

According to consumer ratings and reviews, Wyndham Hotels And Resorts ranks 85 points higher in the Hotels and Resorts category than Choice Hotels International. People gave Choice Hotels International 1 stars for Customer service criterion in Hotels and Resorts category and it is 190 points higher than the worst rated brand in this category. At the same time, Wyndham Hotels And Resorts was rated 1.4 stars for Customer service criterion in this category and it is 272 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Wyndham Hotels And Resorts has a higher rating than Choice Hotels International. Regarding Facilities and Services criterion, consumers gave Choice Hotels International 1.7 stars and it is 61% greater than other in category. Wyndham Hotels And Resorts however was rated 1.8 stars and it is 64% greater than other in category.

Choice Hotels International and Wyndham Hotels And Resorts Rating Details

Customer service
1 (12 reviews)
1.4 (191 reviews)
Reviewer's quote

...After I deloused, I contacted customer service and requested a refund. The customer service rep offered me additional “points”, but said he could not issue me a refund because I used the amenities; I told him if I knew the amenities included cockroaches I would have stayed elsewhere..

Jacquelyn J

...Customer Care offers poor service and no resolution at this time..

Paizlee
Staff
1.3 (10 reviews)
1.8 (174 reviews)
Reviewer's quote

...coworker and replied "in front of Hancock Fabrics, at exit 4" I asked if she knew the name of the store, she curtly replied, "I have no idea" A well trained staff member would have asked me if she would like me to look up the address of Hancock fabrics. When I went to yhe fitness room, the only machine I could use was the...

PissedConsumer963349

The staff offered some stale bacon that had been sitting for probably well over the safe limit and I had to take it due to needing substance so my head would stop spinning and my system could calm down. The danger Wyndhams sales reps put people like me in with health conditions to make that buck is...

Mike S
Facilities and Services
1.7 (9 reviews)
1.8 (164 reviews)
Reviewer's quote

I recently had a negative encounter with the Quality Inn in Waynesboro, va. I booked on line with my credit card on 10-21-16 for stays on 11/9/16-11/10/16. Asked for early check in an was told no problem Arrive at 9:30 on 11/9 and was told I was required to wait until 2:30 as they never allow check...

PissedConsumer966657

Try calling them, you will see what I mean

Michael J

Choice Hotels International and Wyndham Hotels And Resorts Pros and Cons

Pros
  • More like ex con
  • Locations
  • Sheets and towels were white
  • Rooms are always clean and nice
  • Beautiful brochures
Cons
  • Will never go
  • Lousy customer service
  • Dirtyness
  • Customer service
  • Deception
  • Room was not clean and smells bad

Choice Hotels International and Wyndham Hotels And Resorts Most Positive Reviews

Top rated reviews
3.3

I was getting a room from out of town, Bradenton. Me and my fiance picked the hotel, because we could check in...

5

Wow, I'm just shocked that somebody would get that low and audio record people they work with. I left jobs in the past w...

Choice Hotels International and Wyndham Hotels And Resorts Most Critical Reviews

Lowest rated reviews
1

Was supposed to receive enough points to get a free night's hotel, but due to the company's mistake I came up just short...

1

We signed on for a timeshare presentation in Las Vegas because we were PROMISED tickets to Donny and Marie, and these...

Choice Hotels International and Wyndham Hotels And Resorts Latest Reviews

Recent published reviews
1.4

I travel often for work, and this is the third time I’ve stayed at this location in the past 6 weeks. Normally, a very p...

Read all 29 reviews
2.3

Reserved two rooms for two nights on their website. When I checked in, they sent me to the wrong room and the key didn't...

Read all 495 reviews

Choice Hotels International and Wyndham Hotels And Resorts Products and Services

Most reviewed product and services
  • Choice Hotels International Customer Care (2 reviews)
  • Choice Hotels International Sanitary Conditions (2 reviews)
  • Choice Hotels International Hotel Facility (1 review)
  • Wyndham Hotels And Resorts Room (70 reviews)
  • Wyndham Hotels And Resorts Customer Care (47 reviews)
  • Wyndham Hotels And Resorts Sanitary Conditions (30 reviews)