PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Choice Hotels International and Wyndham Hotels And Resorts as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Choice Hotels International
Wyndham Hotels And Resorts

Choice Hotels International and Wyndham Hotels And Resorts Overview

Total reviews 32 516
Company responses 0 0
Issues resolved 0 1

Choice Hotels International and Wyndham Hotels And Resorts Consumer Ratings

Rank
275 out of 1322 in Hotels and Resorts category
206 out of 1322 in Hotels and Resorts category
Customer service
233 in category
144 in category
Facilities and Services
173 in category
142 in category
Value for money
190 in category
158 in category
Exchange, Refund and Cancellation Policy
152 in category
111 in category

Choice Hotels International and Wyndham Hotels And Resorts Rating Details

Customer service
1 (13 reviews)
1.5 (199 reviews)
Reviewer's quote

...After I deloused, I contacted customer service and requested a refund. The customer service rep offered me additional “points”, but said he could not issue me a refund because I used the amenities; I told him if I knew the amenities included cockroaches I would have stayed elsewhere..

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...haven't shut it down I am fixing to get a hold of the better business bureau and the TX health and human services This place is beyond repairable and the customer service is by far any...

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Facilities and Services
1.6 (10 reviews)
1.8 (172 reviews)
Reviewer's quote

...This place is run by section 8 ghetto type workers that services to that same type of guest. The hallway on my floor looked like it was not vacuum for weeks nor my room for that matter with food crumbs and a tooth pic. The shower had afro puubic hairs and the shower curtain was pink from mold...

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If his shuttle is not for the services of EVERY hotel guest, than Wyndham needs a new contract, NOT only for Crewtell, but for EVERY individual. If I experience any harassment or retaliation, I have already saved a copy of this correspondence for legal purposes. I only want to excercise my freedom...

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Value for money
1.3 (9 reviews)
1.5 (151 reviews)
Reviewer's quote

The Choice Priviledge member recently stayed at the Econo Lodge in Carlisle Pa. The member approached the front desk to speak with hotel staff to see if the hotel had a can opener that the member could use to open a can. Hotel Staff was EXTREMELY DISRESPECTFULLY! The staff members ignored the...

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...is at almost every vacation and they take up 5 or 6 hours! So Practically one day is wasted and with multiple salespeople hammering away at you to get more money out of you. Always "This deal goes away with me" mind games. We have almost as many upgrades as...

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Exchange, Refund and Cancellation Policy
1.3 (8 reviews)
1.5 (160 reviews)
Reviewer's quote

Quality in said no problem with cancellation yet when I received my credit card bill I was billed full cost for 2 night stay. I called your customer service was treated rudely was told not their problem deal with hotel would not provide names or numbers of senior managers or VP to raise my...

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...I also told the clerk I expected a refund. Received an email earlier tonight that the refund was denied. Now it is not about the $133 refund, more about the fact that I should not be treated this way when I refused to stay in this hog hole...

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Choice Hotels International and Wyndham Hotels And Resorts Pros and Cons

Pros
  • More like ex con
  • Locations
  • I can book online
  • Sheets and towels were white
  • Rooms are always clean and nice
  • Front desk staff
Cons
  • Will never go
  • Poor customer service
  • Dirtyness
  • Customer service
  • Deception
  • Room was not clean and smells bad

Choice Hotels International and Wyndham Hotels And Resorts Most Positive Reviews

Top rated reviews
No votes
5

Wow, I'm just shocked that somebody would get that low and audio record people they work with. I left jobs in the past w...

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No votes
5

Many things have happened. I.e, putting us up in a hotel where our room's toilet overflowed and they expected us to...

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Choice Hotels International and Wyndham Hotels And Resorts Most Critical Reviews

Lowest rated reviews
1

Was supposed to receive enough points to get a free night's hotel, but due to the company's mistake I came up just short...

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1

We signed on for a timeshare presentation in Las Vegas because we were PROMISED tickets to Donny and Marie, and these...

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1

whoever run this property did not know how to stay clean just want to make money & let people go to ***, do not want...

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1

https://www.facebook.com/WyndhamHotelLiers Visit my site and Like the page. I have also been lied to and pressured into...

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Choice Hotels International and Wyndham Hotels And Resorts Latest Reviews

Recent published reviews
1.4

The Choice Priviledge member recently stayed at the Econo Lodge in Carlisle Pa. The member approached the front desk to...

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1.8

"Tryp By Wyndham Istanbul Sancaktepe" I made a reservation through Booking.com Then I contacted the reservations room th...

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No votes

Being a long time member and can not get a free night

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1

This place is rude dirty disgusting our air conditioner is hot and keeps freezing up we've asked 3 times for them to...

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Choice Hotels International and Wyndham Hotels And Resorts Products and Services

Most reviewed product and services
  • Choice Hotels International Sanitary Conditions (4 reviews)
  • Choice Hotels International Quality Inn Room Booking (2 reviews)
  • Choice Hotels International Customer Care (2 reviews)
  • Wyndham Hotels And Resorts Room (71 reviews)
  • Wyndham Hotels And Resorts Customer Care (47 reviews)
  • Wyndham Hotels And Resorts Sanitary Conditions (31 reviews)