PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Select Home Warranty and Choice Home Warranty as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Select Home Warranty

Select Home Warranty

Has Verified Representatives
2.6
Choice Home Warranty

Choice Home Warranty

Has Verified Representatives
2.6
Select Home Warranty
Choice Home Warranty

Select Home Warranty and Choice Home Warranty Overview

Total reviews
335
314
Company responses
305
232
Issues resolved
1
2

Select Home Warranty and Choice Home Warranty Consumer Ratings

Rank
63 out of 925 in Household Services category
60 out of 925 in Household Services category
Customer service
92 in category
110 in category
Coverage
0 in category
No votes
Good Value for Money
0 in category
No votes
Ordering Process
0 in category
No votes

Select Home Warranty and Choice Home Warranty Rating Details

Customer service
1.4 (216 reviews)
1.2 (103 reviews)
Reviewer's quote

Whether it is the salespeople, the customer service reps, the contractors, or the management, I experienced incident after incident where they provided shoddy service and/or failed to live up to their promises. It finally got to the point that I was so frustrated that I cancelled my policies. SHW...

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...I have owned 2 companies and I would never treat any customer as badly as I have been treated, let alone waiting 1 1/2 hours for some one in customer service to answer the phone..

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Coverage
1.5 (116 reviews)
No votes
Reviewer's quote

I paid in advance for several years of coverage. Select Home Warranty's policy is that the customer is to call them for a reference number on a job, and so they can speak to the plumber, contractor, carpenter who will be doing the repairs. Every time I called Select Home Warranty I would be put...

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No items

Good Value for Money
1.5 (115 reviews)
No votes
Reviewer's quote

...The authorization department talked with me, and they ("David") told me I am good to go and you are covered. I gave the technician ~$940 and when I submit the claim, it got rejected. The reason was the technician said it is a frozen pipe...

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No items

Ordering Process
1.8 (112 reviews)
No votes
Reviewer's quote

Ordering process? Well, the process of ordering and paying for the service agreement is excellent. But that is to their benefit, so it really doesn't mean a thing to customers. Since it is not possible to skip the rating altogether, I am going to give them one star on all categories - and hope they...

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No items

Select Home Warranty and Choice Home Warranty Pros and Cons

Pros
  • That i never have to deal with them again
  • I thought i liked the price
  • I thought price and coverage sounded great
  • Are no help at all
  • Peace of mind they provoded pre-purchase
  • Actually sent someone out
Cons
  • Horrible customer service
  • Fraudulent company
  • Deceptive practices
  • Horrible customer service
  • Denial of claims
  • Take my money but do not provide service as promised

Select Home Warranty and Choice Home Warranty Most Positive Reviews

Top rated reviews
5

Do not waste your time on purchasing a home warranty as the most important things that break down are not covered by...

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4.5

A/C unit went out on Sunday afternoon 6/19/16. By 8am 6/20/16 the HVAC service company contacted me for service times. A...

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5

I never imagined that Select will cost so much for my repairs. I read their Terms and it was fine as long as you know...

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4.3

ON 11/14/2019 (CLAIM #70819105) A NEW FURNANCE WAS INSTALLED BY HILLER HEATING AND COOLING, COLUMBIA, TN 38401. THIS IS...

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Select Home Warranty and Choice Home Warranty Most Critical Reviews

Lowest rated reviews
1

I spent a long time on the phone and online going through a new home warranty plan to make sure everything in my home...

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1

My water heater leaked. Choice could not get a repair man out quick enough and told me to pay for it and submit a reimb...

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1

I bought an warranty policy with Select Home Warranty because the house I purchased has many high end appliances as well...

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1

PLEASE DO NOT USE THEM! They are fine for low cost repairs, but if your A/C, Heating unit requires a large outlay, they...

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Select Home Warranty and Choice Home Warranty Latest Reviews

Recent published reviews
1

The whole company exists based on a lie and denial. I had two encounters recently with them, which none of them was plea...

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2

My ice maker and water drnsper went out so I called and put in a claim the contract the contractor never called me and...

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1

I have been waiting 8 days (currently) with no AC, during the months of June and July. I have 2 toddlers in the home......

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1.3

I have filed a claim and was told when I purchased the plan, they would have someone out in 48hrs. 1 week later someone...

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Select Home Warranty and Choice Home Warranty Products and Services

Most reviewed product and services
  • Select Home Warranty Warranty (62 reviews)
  • Select Home Warranty Homeowners Policy Claim (47 reviews)
  • Select Home Warranty Claim (44 reviews)
  • Choice Home Warranty Warranty (102 reviews)
  • Choice Home Warranty Claim (43 reviews)
  • Choice Home Warranty Homeowners Policy Claim (20 reviews)