PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Choice Home Warranty and Select Home Warranty as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Choice Home Warranty

Choice Home Warranty

Has Verified Representatives
2.6
Select Home Warranty

Select Home Warranty

Has Verified Representatives
2.6
Choice Home Warranty
Select Home Warranty

Choice Home Warranty and Select Home Warranty Overview

Total reviews 339 364
Company responses 260 330
Issues resolved 2 1

Choice Home Warranty and Select Home Warranty Consumer Ratings

Rank
59 out of 918 in Household Services category
61 out of 918 in Household Services category
Customer service
111 in category
94 in category
Product or Service Quality
119 in category
118 in category
Warranty
94 in category
97 in category
Reliability
104 in category
112 in category

Choice Home Warranty and Select Home Warranty Rating Details

Customer service
1.2 (116 reviews)
1.4 (240 reviews)
Reviewer's quote

Very bad customer service will not let you cancel your service..

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Poor customer service, unwilling to work with us and fired our contractor for not submitting his timely report on both of my appliances that broke at the same time! When asked to speak to a supervisor on many calls -was told not allowed or possible. many of them foreigners and difficult to...

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Product or Service Quality
1.1 (112 reviews)
1.1 (81 reviews)
Reviewer's quote

...You are not an emergency service. Holiday. Labor Day no one takes my claim...

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No items

Warranty
1.1 (107 reviews)
1.1 (78 reviews)
Reviewer's quote

...I couldn't find anyone that would work with Choice Warranty so I asked the to try again to find someone. 2 days later they give me 14 minutes notice that a repair man was coming. He did not show, I called and was told the repairman couldn't reach me so the appt...

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No items

Reliability
1.2 (104 reviews)
1.1 (88 reviews)
Reviewer's quote

I had an Air condition issue at my home. I called my warranty company (Choice Home Warranty) for repair. CHW sent Neil heating &;; air conditioning inc for repair.During repair, the technician changed only the AC capacitor. I was with the technician throughout the repair. He submitted the...

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No items

Choice Home Warranty and Select Home Warranty Pros and Cons

Pros
  • Are no help at all
  • Peace of mind they provoded pre-purchase
  • Actually sent someone out
  • That i never have to deal with them again
  • I thought i liked the price
  • I thought price and coverage sounded great
Cons
  • Horrible customer service
  • Denial of claims
  • Take my money but do not provide service as promised
  • Horrible customer service
  • Deceptive practices
  • Fraudulent company

Choice Home Warranty and Select Home Warranty Most Positive Reviews

Top rated reviews
4.5

A/C unit went out on Sunday afternoon 6/19/16. By 8am 6/20/16 the HVAC service company contacted me for service times. A...

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5

Do not waste your time on purchasing a home warranty as the most important things that break down are not covered by...

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4.3

ON 11/14/2019 (CLAIM #70819105) A NEW FURNANCE WAS INSTALLED BY HILLER HEATING AND COOLING, COLUMBIA, TN 38401. THIS IS...

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5

I never imagined that Select will cost so much for my repairs. I read their Terms and it was fine as long as you know...

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Choice Home Warranty and Select Home Warranty Most Critical Reviews

Lowest rated reviews
1

My water heater leaked. Choice could not get a repair man out quick enough and told me to pay for it and submit a reimb...

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1

I spent a long time on the phone and online going through a new home warranty plan to make sure everything in my home...

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1

PLEASE DO NOT USE THEM! They are fine for low cost repairs, but if your A/C, Heating unit requires a large outlay, they...

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1

I bought an warranty policy with Select Home Warranty because the house I purchased has many high end appliances as well...

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Choice Home Warranty and Select Home Warranty Latest Reviews

Recent published reviews
1.2

I called for refrigerator repair 9/9/2020. I waited 1 week and heard nothing so I tried to get my own repairman. I could...

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1

I have learned my lesson from my mistake by getting fooled with the representative who said they cover everything at...

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No votes

I have a warranty on all my appliances with Choice Home Warranty. My AC broke and it should be under warranty. They sent...

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1

Put in a claim June 22nd for Ac unit. Would only pay $150 out of a $600 repair. I paid for the repair out of pocket....

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Choice Home Warranty and Select Home Warranty Products and Services

Most reviewed product and services
  • Choice Home Warranty Warranty (108 reviews)
  • Choice Home Warranty Claim (46 reviews)
  • Choice Home Warranty Homeowners Policy Claim (20 reviews)
  • Select Home Warranty Warranty (68 reviews)
  • Select Home Warranty Homeowners Policy Claim (50 reviews)
  • Select Home Warranty Claim (47 reviews)