PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Choice Home Warranty and Select Home Warranty as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Choice Home Warranty

Choice Home Warranty

Has Verified Representatives
2.6
Select Home Warranty

Select Home Warranty

Has Verified Representatives
2.6
Choice Home Warranty
Select Home Warranty

Choice Home Warranty and Select Home Warranty Overview

Total reviews
304
327
Company responses
225
300
Issues resolved
2
0

Choice Home Warranty and Select Home Warranty Consumer Ratings

Rank
61 out of 940 in Household Services category
64 out of 940 in Household Services category
Customer service
114 in category
92 in category
Product or Service Quality
117 in category
115 in category
Warranty
92 in category
94 in category
Diversity of Products or Services
123 in category
130 in category

Choice Home Warranty and Select Home Warranty Rating Details

Customer service
1.1 (95 reviews)
1.4 (208 reviews)
Reviewer's quote

...Horrible customer service. Would never recommend. Complete nightmare and considering reaching out to local TV station for assistance..

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Whether it is the salespeople, the customer service reps, the contractors, or the management, I experienced incident after incident where they provided shoddy service and/or failed to live up to their promises. It finally got to the point that I was so frustrated that I cancelled my policies. SHW...

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Product or Service Quality
1.1 (91 reviews)
1.1 (81 reviews)
Reviewer's quote

For the 5th time I have tried to use their service, they have only paid for service one time. All the other times they refused. No reason to have warranty if you pay full price to technicians to get serv..

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No items

Warranty
1.1 (88 reviews)
1.1 (78 reviews)
Reviewer's quote

...one of the parts of the HVAC which according to the technician was caused by water damage and because the damage was caused by water it is excluded from the warranty agreement. I maintain my HVAC regularly. The water came from inside the HVAC system and how will I know that water is damaging my equipment and it is excluded from...

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No items

Diversity of Products or Services
1.4 (86 reviews)
1.3 (85 reviews)
Reviewer's quote

However, the damage caused by this company is widespread and the amount of money they have taken without providing services is simply unacceptable given that they are operating in the United States. I would believe something like this to happen in Haiti, but not in the United States. If you know...

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No items

Choice Home Warranty and Select Home Warranty Pros and Cons

Pros
  • Are no help at all
  • Peace of mind they provoded pre-purchase
  • Actually sent someone out
  • That i never have to deal with them again
  • I thought i liked the price
  • I thought price and coverage sounded great
Cons
  • Horrible customer service
  • Denial of claims
  • Take my money but do not provide service as promised
  • Horrible customer service
  • Deceptive practices
  • Will not repair items

Choice Home Warranty and Select Home Warranty Most Positive Reviews

Top rated reviews
4.5

A/C unit went out on Sunday afternoon 6/19/16. By 8am 6/20/16 the HVAC service company contacted me for service times. A...

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5

Do not waste your time on purchasing a home warranty as the most important things that break down are not covered by...

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4.3

ON 11/14/2019 (CLAIM #70819105) A NEW FURNANCE WAS INSTALLED BY HILLER HEATING AND COOLING, COLUMBIA, TN 38401. THIS IS...

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5

I never imagined that Select will cost so much for my repairs. I read their Terms and it was fine as long as you know...

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Choice Home Warranty and Select Home Warranty Most Critical Reviews

Lowest rated reviews
1

My water heater leaked. Choice could not get a repair man out quick enough and told me to pay for it and submit a reimb...

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1

I spent a long time on the phone and online going through a new home warranty plan to make sure everything in my home...

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1

PLEASE DO NOT USE THEM! They are fine for low cost repairs, but if your A/C, Heating unit requires a large outlay, they...

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1

I bought an warranty policy with Select Home Warranty because the house I purchased has many high end appliances as well...

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Choice Home Warranty and Select Home Warranty Latest Reviews

Recent published reviews
1

I filed a complaint on april 27 2020 it is now may 27 what has turned into a plumbing leak has ruined my vanity in the...

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1

I had a plumbing problem that flooded the house. After 3 days without water in the house and not getting a response...

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1

when My AC broke down, choice Home Warranty , whose principals are Mr. Victor Mandalawi, Mr. VICTOR i HAKIM; Mr. DAVID...

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2

Filled claim 5-8-2020. Service tech came out evening of 5-12-2020. This is 5-22-2020 and my dryer is still unrepaired....

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Choice Home Warranty and Select Home Warranty Products and Services

Most reviewed product and services
  • Choice Home Warranty Warranty (100 reviews)
  • Choice Home Warranty Claim (43 reviews)
  • Choice Home Warranty Homeowners Policy Claim (20 reviews)
  • Select Home Warranty Warranty (62 reviews)
  • Select Home Warranty Homeowners Policy Claim (47 reviews)
  • Select Home Warranty Claim (43 reviews)