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Choice Home Warranty

Household Services
Has verified representatives
  • 0 ISSUES RESOLVED
  • 163 COMPANY RESPONSES
  • 242 TOTAL REVIEWS

Not enough votes to show an average rating

Customer service
Diversity of Products or Services
Reliability
Staff
Turnaround Time
  • Quick turn around 2
  • Peace of mind they provoded pre-purchase 2
  • Service company 1

Customers don't like

  • Horrible customer service6
  • Do not honor warranty5
  • Response time3
  • Denial of claims3
  • Service providers or their customer service2
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Cross Country Home Services

Household Services
  • 1 ISSUES RESOLVED
  • 78 TOTAL REVIEWS
  • $68.2K CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.1
Customer service
Diversity of Products or Services
Reliability
Staff
Turnaround Time
  • Over the phone customer service and supervisor attention 2
  • Very busy very busy 1
  • Thinking i had an actual warranty 1
  • Repairman that was sent to my house 1
  • Reasonable premiums 1

Customers don't like

  • Take it or leave it resolutions3
  • Slow response time3
  • Claim denied for fabricated reason3
  • Agents were rude3
  • Warranty should hear the customer out see listen to their side2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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