PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Taco Bueno and Chipotle as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Taco Bueno
Chipotle

Taco Bueno and Chipotle Overview

Total reviews 293 824
Company responses 0 0
Issues resolved 0 9

Taco Bueno and Chipotle Consumer Ratings

Rank
83 out of 670 in Fast Food category
46 out of 670 in Fast Food category
Customer service
69 in category
46 in category
Location
68 in category
40 in category
Product or Service Quality
70 in category
32 in category
Quality of Food
69 in category
25 in category

Taco Bueno and Chipotle Rating Details

Customer service
1.3 (128 reviews)
1.6 (314 reviews)
Reviewer's quote

...Non english speaking is very rude knows nothing About customer service. The store has no management on duty they run the store with 2 people ..

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The customer service is terrible had nothing ready to order the workers move slow talking instead of working lack leadership waited in line over 30 mins and still was still cooking I just left couldnt wait I longer people time is important..

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Location
2.5 (121 reviews)
2.8 (276 reviews)
Reviewer's quote

The location I visited has a blatant disregard for the current CDC guidelines for mask wearing. I was eating lunch when two people walked it with a beer in hand and no masks. They were served without any question, and they began talking about the other customers in the restaurant that were wearing...

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Ordered to a location for a friend and the order was not delivered. Friends name was marked on their order..

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Product or Service Quality
1.4 (121 reviews)
2 (262 reviews)
Reviewer's quote

...I think the dining should be opened for mobile orders or delivery service. And drive thru for just orders that arent mobile orders and the orders can be expedited a lot quicker and professionally. Cuz drive thru doesnt not work for delivery orders and non delivery..

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...then I tried to call to store EIGHT time and they refused to pick up! Then I called the Costner service number and says you guys were too busy assisting other people and hangs up..

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Quality of Food
1.8 (117 reviews)
2.5 (286 reviews)
Reviewer's quote

They have been skimping on food..

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...Extremely dissatisfied with the quality of food they provided. Bye Bye Chipotle..

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Taco Bueno and Chipotle Pros and Cons

Pros
  • There unhappy with there job
  • Nasty
  • Use to be a great family place to eat
  • Food
  • Good food
  • Normally chipotle food is fantastic warm and great portions
Cons
  • Employee attitude and food quality
  • Bad customer service
  • Untrained staff
  • Customer service
  • Bad management
  • Unprofessional

Taco Bueno and Chipotle Most Positive Reviews

Top rated reviews
5

I went into the Lewisville, TX location store #3163 today. The cashier that took my order was an elderly woman in a...

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5

No complaints. But I would like to tell you that you have a jewel working for you. I am in San Antonio Texas at 151 f...

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5

I brought $15.86 worth of food which included: 3 Chima Changas. I am complaining because the chimi changas had mostly...

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5

I get chipotle at least 3× a week. I went to Avon sat April 30 and got the worst chipotle ever. They only had brown...

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Taco Bueno and Chipotle Most Critical Reviews

Lowest rated reviews
1

Ive been calling for 2 weeks now to get no return call *** emails that lead to dead ends and still an issue at hand. I...

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1

on 2 occassions i went to this store and found flys flying around the food . the first time the woman shued the fly awa...

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1

Me and my wife waited for 15 minutes im the lobby just to gey our orser takin and nobody came. Thats the 2 time thats...

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1

i saw a worker pick up food with her hands and throw back in the pot? i turned around and walked out unlikely i will...

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Taco Bueno and Chipotle Latest Reviews

Recent published reviews
3.2

Your locations machines will not process taco wino gift card

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No votes

im allergic to beans and they put beans in

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No votes

I will not put it all on here but I need someone to call me back asap. There is things going on at the norman Oklahoma...

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3.1

There was a sign on the door that said that exact change was needed. I thought that meant that I needed to have the...

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Taco Bueno and Chipotle Products and Services

Most reviewed product and services
  • Taco Bueno Customer Care (40 reviews)
  • Taco Bueno Drive-Through (35 reviews)
  • Taco Bueno Taco (12 reviews)
  • Chipotle Customer Care (116 reviews)
  • Chipotle Manager (40 reviews)
  • Chipotle Meal Bowl (40 reviews)