PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Chipotle and Taco Bell as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Chipotle
Taco Bell

Chipotle and Taco Bell Overview

Total reviews 851 4147
Company responses 0 0
Issues resolved 10 8

Chipotle and Taco Bell Consumer Ratings

Rank
48 out of 682 in Fast Food category
62 out of 682 in Fast Food category
Customer service
49 in category
55 in category
Quality of Food
32 in category
63 in category
Price Affordability
57 in category
48 in category
Location
45 in category
53 in category

Chipotle and Taco Bell Rating Details

Customer service
1.6 (328 reviews)
1.6 (1847 reviews)
Reviewer's quote

Very dissatisfied with the quality of food and customer service..

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...This is poor customer service. If I attempted to not pay for food, it would not be allowed. PLEASE REFUND..

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Quality of Food
2.5 (297 reviews)
2.1 (1698 reviews)
Reviewer's quote

...Extremely dissatisfied with the quality of food they provided. Bye Bye Chipotle..

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Regarding no food being prepared, quality of food is terrible,burrito not having beef inside, running out of mild taco sauce ,being unprofessional..

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Price Affordability
2.6 (287 reviews)
2.8 (1668 reviews)
Reviewer's quote

...32 for the price of my first order..

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...When I enter the product into my cart, the price changes to $1. 29, but what is worse is when I entered 5 tacos several times from their app, the price increases $9. 95 when checking out...

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Location
2.8 (283 reviews)
2.7 (1687 reviews)
Reviewer's quote

Why chipotle employees become so rude and arrogant, I will not visit their Norridge Illinois location again, first you stand in line try make a purchase and they are busy preparing orders to go while customers waiting, Than I tried to purchase chicken bowl, requested 1 extra tiny scoop salsa and...

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Manager was rude And disrespectful I got my food in a bag and not box it spilled over me as I left the Taco Bell location..

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Chipotle and Taco Bell Pros and Cons

Pros
  • Food
  • Good food
  • Normally chipotle food is fantastic warm and great portions
  • Food
  • Usually the food is good
  • Courteous representative
Cons
  • Customer service
  • Bad management
  • Unprofessional
  • Horrible customer service
  • Bad management
  • Service

Chipotle and Taco Bell Most Positive Reviews

Top rated reviews
5

No complaints. But I would like to tell you that you have a jewel working for you. I am in San Antonio Texas at 151 f...

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5

I have went to the taco bell in Temple ordered family packs as I have a large family., there was very little meat on th...

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5

I get chipotle at least 3× a week. I went to Avon sat April 30 and got the worst chipotle ever. They only had brown...

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5

I went threw taco bell drive thru on haloween......the service SUCK MAJOR BALLS and my food was SO COLD I THREW IT...

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Chipotle and Taco Bell Most Critical Reviews

Lowest rated reviews
1

on 2 occassions i went to this store and found flys flying around the food . the first time the woman shued the fly awa...

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1

We do not eat BEEF-We eat Chicken-We like Tacos- was Charged a Deceptive Up Charge on 6 CHICKEN Tacos-NO Drinks-and the...

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1

i saw a worker pick up food with her hands and throw back in the pot? i turned around and walked out unlikely i will...

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1

I'm trying to go online to find out specific information about a product. They make you download the app before you can...

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Chipotle and Taco Bell Latest Reviews

Recent published reviews
No votes

I placed an order on the app for deliver on Wednesday, 10/21. An error message occurred after clicking pay with card....

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2.2

I am very disappointed about Taco Bell not serving shredded chicken anymore. You have removed the taco salad, Mexican...

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1

Ill order five kids meals for me and my family when I ask for sour cream in the hot salsa for the chips which Ive never...

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No votes

Guess there are quite a few of us that wont be going back to Taco Bell since they have QUIT selling the taco pizza....

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Chipotle and Taco Bell Products and Services

Most reviewed product and services
  • Chipotle Manager (40 reviews)
  • Chipotle Meal Bowl (40 reviews)
  • Chipotle Burrito (35 reviews)
  • Taco Bell Taco (627 reviews)
  • Taco Bell Manager (350 reviews)
  • Taco Bell Drive-through (332 reviews)