PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Chipotle and Subway as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Chipotle
Subway

Chipotle and Subway Overview

Total reviews 856 1434
Company responses 0 0
Issues resolved 10 4

Chipotle and Subway Consumer Ratings

Rank
50 out of 683 in Fast Food category
64 out of 683 in Fast Food category
Customer service
48 in category
53 in category
Quality of Food
31 in category
41 in category
Price Affordability
56 in category
73 in category
Location
44 in category
49 in category

Chipotle and Subway Rating Details

Customer service
1.6 (328 reviews)
1.6 (450 reviews)
Reviewer's quote

Very dissatisfied with the quality of food and customer service..

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Manager of subway kalkaji hv no sense of customer service and I have delivered salad which is very old and smells bad and straight put it in a bin..

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Quality of Food
2.5 (298 reviews)
2.3 (347 reviews)
Reviewer's quote

...Extremely dissatisfied with the quality of food they provided. Bye Bye Chipotle..

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Ordered our food off the Subway App..

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Price Affordability
2.6 (289 reviews)
2.5 (360 reviews)
Reviewer's quote

...32 for the price of my first order..

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...Ended up paying full price for both subs rather than come in person to untangle the accounting mess. Crazy system which is very confusing!!!!!..

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Location
2.8 (283 reviews)
2.8 (366 reviews)
Reviewer's quote

Why chipotle employees become so rude and arrogant, I will not visit their Norridge Illinois location again, first you stand in line try make a purchase and they are busy preparing orders to go while customers waiting, Than I tried to purchase chicken bowl, requested 1 extra tiny scoop salsa and...

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I ordered through the app my order was cancelled and when I got to the location they stated they didn't cancel my order and couldn't refund me. The email stated I would be refunded and haven't been..

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Chipotle and Subway Pros and Cons

Pros
  • Food
  • Good food
  • Normally chipotle food is fantastic warm and great portions
  • Customer service
  • Food
  • Subs themselves were okay
Cons
  • Customer service
  • Bad management
  • Unprofessional
  • Customer service
  • Service
  • Rude staff

Chipotle and Subway Most Positive Reviews

Top rated reviews
5

No complaints. But I would like to tell you that you have a jewel working for you. I am in San Antonio Texas at 151 f...

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5

I'd like to file a complaint on the new manager of this location Kayla. She has illegally fired two employees and violat...

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5

I get chipotle at least 3× a week. I went to Avon sat April 30 and got the worst chipotle ever. They only had brown...

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5

Subway in abilene kansas is the friendliest and cleanest store I've ever visited. I went around lunch time 12pm on a...

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Chipotle and Subway Most Critical Reviews

Lowest rated reviews
1

on 2 occassions i went to this store and found flys flying around the food . the first time the woman shued the fly awa...

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1

I ordered a Subway Melt. The girl taking my order tells me that they don't make that sub anymore. A Subway Melt is a to...

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1

i saw a worker pick up food with her hands and throw back in the pot? i turned around and walked out unlikely i will...

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1

I went in and the lettuce was Brown and wrinkled when I asked for fresher lettuce she rolled her eyes and said that was...

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Chipotle and Subway Latest Reviews

Recent published reviews
No votes

My food was missing chicken and it was cold

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1

On 9/24/20 I order and paid for lunch for my kids. See attached, I order and paid and the store could not find the...

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No votes

I ordered on Saturday my meal call to verify that it went to the appropriate place when we arrived we had to wait 15...

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1

I went to talk about getting a job a the Subway at 1900 E Oltorf St. I gave my information to the assistant store...

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Chipotle and Subway Products and Services

Most reviewed product and services
  • Chipotle Meal Bowl (40 reviews)
  • Chipotle Manager (40 reviews)
  • Chipotle Burrito (35 reviews)
  • Subway Sandwich (338 reviews)
  • Subway Manager (99 reviews)
  • Subway Sanitary Conditions (27 reviews)