PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Chipotle and Qdoba as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Chipotle
Qdoba

Chipotle and Qdoba Overview

Total reviews 852 211
Company responses 0 0
Issues resolved 10 0

Chipotle and Qdoba Consumer Ratings

Rank
48 out of 682 in Fast Food category
183 out of 2656 in Cafes, Restaurants and Bars category
Customer service
49 in category
147 in category
Quality of Food
31 in category
75 in category
Price Affordability
56 in category
159 in category
Location
45 in category
157 in category

Chipotle and Qdoba Rating Details

Customer service
1.6 (328 reviews)
1.5 (99 reviews)
Reviewer's quote

Very dissatisfied with the quality of food and customer service..

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...I tried reaching out to customer service several different ways and was never even able to get a hold of anyone..

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Quality of Food
2.5 (298 reviews)
2.6 (89 reviews)
Reviewer's quote

...Extremely dissatisfied with the quality of food they provided. Bye Bye Chipotle..

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My food was messed up and I paid almost 10. 00 and I can't get in contact with them on the phone..

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Price Affordability
2.6 (288 reviews)
2.4 (95 reviews)
Reviewer's quote

...32 for the price of my first order..

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The first time the price was under 9 dollars it was like 8 something then the second time i got the same burrito from friday and they charged me 10 something for the same size burrito he said they charge extra for the meat but i barley got any beef. He didnt even try to fix it but gonna tell...

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Location
2.8 (283 reviews)
2.8 (82 reviews)
Reviewer's quote

Why chipotle employees become so rude and arrogant, I will not visit their Norridge Illinois location again, first you stand in line try make a purchase and they are busy preparing orders to go while customers waiting, Than I tried to purchase chicken bowl, requested 1 extra tiny scoop salsa and...

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My Husband and I visited your southfield location on evergreen yesterday evening and I had horrible service. The employees were rude. They were out of a lot of items...

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Chipotle and Qdoba Pros and Cons

Pros
  • Food
  • Good food
  • Normally chipotle food is fantastic warm and great portions
  • Good food
  • Food always has a good flavor
  • Dining area is usually very clean
Cons
  • Customer service
  • Bad management
  • Unprofessional
  • Customer service
  • Rude employees
  • Cheating portions to save store money

Chipotle and Qdoba Most Positive Reviews

Top rated reviews
5

No complaints. But I would like to tell you that you have a jewel working for you. I am in San Antonio Texas at 151 f...

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5

This was NOT a complaint itwasacomplimentofherhardwork

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5

I get chipotle at least 3× a week. I went to Avon sat April 30 and got the worst chipotle ever. They only had brown...

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5

Order went to the wrong store and was paid. would like refund

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Chipotle and Qdoba Most Critical Reviews

Lowest rated reviews
1

on 2 occassions i went to this store and found flys flying around the food . the first time the woman shued the fly awa...

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1

I went to qdoba Mexican grill for a burrito and they over charged me for one meat which was beef. I came in thier twice...

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1

i saw a worker pick up food with her hands and throw back in the pot? i turned around and walked out unlikely i will...

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1

They put in the quesadilla before i was done reading. My experience was rushed and they were helping so many people at...

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Chipotle and Qdoba Latest Reviews

Recent published reviews
2.6

I want a credit or my refund

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No votes

A couple days ago I ordered food and my order was wrong so they gave me a free entree ticket. I didnt realize the...

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No votes

I placed an order on the app for deliver on Wednesday, 10/21. An error message occurred after clicking pay with card....

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No votes

These phone numbers are not correct.

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Chipotle and Qdoba Products and Services

Most reviewed product and services
  • Chipotle Manager (40 reviews)
  • Chipotle Meal Bowl (40 reviews)
  • Chipotle Burrito (35 reviews)
  • Qdoba Manager (22 reviews)
  • Qdoba Quesadilla (7 reviews)
  • Qdoba Rewards Program (7 reviews)