PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Chipotle and Qdoba as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Chipotle
2.0
Qdoba
2.2
Chipotle
Qdoba

Chipotle and Qdoba Overview

Total reviews 3041 800
Company responses 0 0
Issues resolved 26 3

Chipotle and Qdoba Consumer Ratings

Rank
88 out of 440 in Fast Food category
285 out of 2531 in Cafes, Restaurants and Bars category
Customer service
102 in category
273 in category
Product or Service Quality
69 in category
209 in category
Quality of Food
62 in category
186 in category
Price Affordability
84 in category
260 in category

Chipotle and Qdoba Rating Details

Customer service
1.5
(1231 reviews)
1.5
(336 reviews)
Reviewer's quote

...I understand this is a new store opened just about 2 mths now, but the customer service is horrendous. I highly suggest an attitude change. When customers visit this store, time and time again, with the same inconsistencies, its extremely frustrating and quite annoying..

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...The staff provided limited communication and I was unsatisfied with the service I received and the Manager needs to trained the staff, to be friendly and have excellent customer service..

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Product or Service Quality
1.7
(1090 reviews)
1.9
(300 reviews)
Reviewer's quote

Very nast service very nast counter top I ask young lady why she spinning my bowel around in food on the counter Qual was all on bottom of bowel lid had lettuce she was nasty never wipe it off cashier proceeded to be nasty cause manager step away to rest room ask her was she haveing a good day her...

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...for qdoba and had to throw out 2 orders of nachos they made and we did not take with us as he tried to overcharge both of them so he is really wasting product at qdoba and is a very bad representative for this store. This manager is also wasting product as he threw away both of these items instead if...

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Quality of Food
2.2
(1078 reviews)
2.4
(299 reviews)
Reviewer's quote

...Lastly, and most importantly, the quality of food is CONSISTENTLY off, terrible taste, food cold, limited quantities of food, etc. Tonight was the last straw..

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Absolutely horrible service and quality of food for 23 dollars !! The racism and service at this Qudoba!!! WHEN YOU HAVE TO ASK FIR WHAT YOU PAID FOR IS A PROBLEM. THEY TREAT BLACKS AND MEXICAN NATIONALITY WITH QUAKITY AND RESPECT AND A WHITE PERSON LIKE *** THAT THE OTHER CUSTOMERS IN LINE SPEAK...

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Price Affordability
2.3
(1039 reviews)
2.4
(303 reviews)
Reviewer's quote

Unprofessional management and Staff that has no Work ethics or Customer service skills, My Wife and I experience being served old food and price gouging over charged with food we did not receive,This location at, 2391 N. Highway 67,Florissant, mo. 63033 has completely went down compared to when it...

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...I showed her that the Reward language did no specify that and asked if a price adjustment could be made. She refused, so two bowls of food were trashed. Before ordering, I told the staff member waiting on me that I was using my Valentines Day BOGO Reward for the two bowls...

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Chipotle and Qdoba Pros and Cons

Pros
  • Good food
  • Food
  • Good food when you get all of your order
  • Good food
  • Food always has a good flavor
  • Great location
Cons
  • Customer service
  • Poor customer service
  • Bad management
  • Customer service
  • Bad customer svc
  • Rude employees

Chipotle and Qdoba Most Positive Reviews

Top rated reviews
5

The issue was resolved, quick and easy.

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5

This was NOT a complaint itwasacomplimentofherhardwork

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5

I get chipotle at least 3× a week. I went to Avon sat April 30 and got the worst chipotle ever. They only had brown...

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5

My email that is linked to my rewards card I no longer use and trying to put my rewards card on the app but it won't...

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Chipotle and Qdoba Most Critical Reviews

Lowest rated reviews
1

It sad that the below went certified mail to the headquaters below and NOT ONE PERSON thought it was important enough to...

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1

attempted to call to ask question. got rudely hung up on by a female 3 times in a row. i thought maybe something was...

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1

to complain about the cleanliness or lack there of the restaurant in Ardmore it was the dirtiest place I have ever been...

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1

So now you have to be a 12 and under to order the kids meal! Are you kidding me! I can’t even finish the kids meal why...

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Chipotle and Qdoba Latest Reviews

Recent published reviews
No votes

The restaurant is always very dirty and trash and food everywhere tables are unwashed the soft drink area is a mess...

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No votes

Gave an ecard and it didnt work. The employee said it appeared that it hadnt been activated. It didnt tell me when I...

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No votes

They did a very poor job in their customer service department. I never received my refund. As of this point, I choose...

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2.3

La porciones estaban muy pequeñas para el precio según yo pahue por comida no por cajas es una frustracion

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