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  • 0 ISSUES RESOLVED
  • 23 TOTAL REVIEWS
  • $6.2K CLAIMED LOSSES
  • $688 AVERAGE LOSS
1.3
Staff
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Cheap airfare 3
  • Pilots and cabin attendants 2

Customers don't like

  • Customer service3
  • Some airport staff counters are not friendly1
  • No apology or compensation1
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Us Airways

Transport
  • 1 ISSUES RESOLVED
  • 466 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.4
Staff
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Flight schedule 3
  • Hourly shuttles 2
  • Some personal interactions 1

Customers don't like

  • Misinformation5
  • Service2
  • Rude staff2
  • Rescheduling2
  • Length of time on hold2

Products by Us Airways

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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