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  • 0 ISSUES RESOLVED
  • 18 TOTAL REVIEWS
  • $4.7K CLAIMED LOSSES
  • $783 AVERAGE LOSS
1.3
Staff
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Cheap airfare 2
  • Pilots and cabin attendants 2

Customers don't like

  • Some airport staff counters are not friendly2
  • No apology or compensation2
  • No customer service2
  • Customer service is horrible1
  • Not geting my lugage in guangzhou1
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Us Airways

Transport
  • 1 ISSUES RESOLVED
  • 467 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.4
Staff
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Flight schedule 3
  • Hourly shuttles 2
  • Some personal interactions 1

Customers don't like

  • Misinformation5
  • Length of time on hold5
  • Customer service4
  • Service4
  • Rude staff4

Products by Us Airways

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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