PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Wells Fargo and Chime Bank as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Wells Fargo
Chime Bank

Wells Fargo and Chime Bank Overview

Total reviews 1659 1551
Company responses 0 0
Issues resolved 1 9

Wells Fargo and Chime Bank Consumer Ratings

Rank
106 out of 707 in Banks category
46 out of 707 in Banks category
Customer service
105 in category
42 in category
Product or Service Quality
76 in category
31 in category
Website
82 in category
54 in category
Reliability
93 in category
23 in category

Wells Fargo and Chime Bank Rating Details

Customer service
1.3 (402 reviews)
1.9 (374 reviews)
Reviewer's quote

Then i wrote and e-mail to customer service explaining some of this and let them know to call me when they had it resolved since my time is valuable. After a half hour or so a person from WF called me and was very apologetic and seamed to care about me (the customer) after we got through all the...

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...I ended up cancelling my account, because I get better customer service and perks from my chase. It is unfortunate that it had to be that way, but the guy (Owen) was so rude out of the blue..

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Product or Service Quality
1.4 (350 reviews)
2.1 (346 reviews)
Reviewer's quote

Some time has passed now, and I think customer service should be renamed company service, because customer service people everywhere are not serving customers but the lazy, ass-backwards processes of these corporations. Im livid, want justice, and dont want to file a small claims complaint against...

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Idk can't get through to customer service. someone got into my account and til so my money...

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Website
1.9 (335 reviews)
2.2 (356 reviews)
Reviewer's quote

...the website for online banking seems like the right place. Are there any laws about banks needing to notify/post notice to consumers about their "internal-only" (secret) limit they are subject to? Perhaps it could save others from frustration and embarassment I was subjected to today..

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... multiple times from unemployment and other variable income sources and money was never received on card direct deposit all set up directly through the payees website terrible terrible customer service I had the overdraft protection and was charged numerous times for minimal overdrafts $5 $10 supposed to have had a $100 overdraft protection and they were only crediting me up to $45 overdraft protection however still being charged fees for 5 and $10 over....

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Reliability
1.3 (308 reviews)
2.1 (347 reviews)
Reviewer's quote

...No concern for customer service, quality products, reliability or anything else that is helpful to the consumer. Ive noticed discrepancies in my account before, but never this blatant. Sometimes my account would be off 3 or 4 dollars but id just let it go...

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I recently went thru 2 liver transplants and was unable to fully keep up with the payments. They were great and set me up to get my payments to an affordable amount and worked with me regularly to be sure I was ok and able to pay something. They actually extended my balance twice as long as I...

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Wells Fargo and Chime Bank Pros and Cons

Pros
  • No customer service
  • Who did try to make me fell better
  • Nightmare
  • Get paid early
  • Check comes before pay date
  • Nun
Cons
  • Customer service
  • Incompetant
  • Rudeness
  • Customer service
  • Lack of accountability
  • Very bad

Wells Fargo and Chime Bank Most Positive Reviews

Top rated reviews
5

You should be happy that they froze your account.Chase Bank did the same to my account and I for one was happy that...

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5

Because everything fine David Hall

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5

You should have thought about the amount of money that you were asking Wells Fargo to Ref.Companies does not Ref I...

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5

Im pretty sure my brother Brandon Phillips social security number is on my card do not know how it happened but it...

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Wells Fargo and Chime Bank Most Critical Reviews

Lowest rated reviews
1

I OPEN AN ACCOUNT AT WELLS FARGO WITH DIRECT DEPOSIT AND THAT WAS THAT .
NOW I GO TO AN ATM AND IT SAYS I AM NOT PERMITT...

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1

This is a rip off bank took my money and never gave it back have not responded they have changed their contact to an...

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1

I was issued a check from my insurance company for damages to my home. Wells Fargo was listed on the check.After being...

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1

After hours of calls, messages, emails, they finally re-enabled my account on 9/19.
But wait...my direct deposit was retu...

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Wells Fargo and Chime Bank Latest Reviews

Recent published reviews
No votes

Went to a Wells Fargo first week in September with death of my son in Huntersville NC. No list of information given to t...

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3.2

I recently went thru 2 liver transplants and was unable to fully keep up with the payments. They were great and set me...

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No votes

Wells Fargo as of January 22, 2021, does not offer their customer specific information on what they require to close a d...

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No votes

I don't know what happened all I know is my 600 dollar stimulus check was sent to my account on the 4th of January and...

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Wells Fargo and Chime Bank Products and Services

Most reviewed product and services
  • Wells Fargo Loan (204 reviews)
  • Wells Fargo Mortgage (201 reviews)
  • Wells Fargo Checking Account (121 reviews)
  • Chime Bank Deposit (52 reviews)
  • Chime Bank Claim (25 reviews)
  • Chime Bank Money Transfer (22 reviews)