PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Wells Fargo and Chime Bank as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Wells Fargo
Chime Bank

Wells Fargo and Chime Bank Overview

Total reviews 1636 1223
Company responses 0 0
Issues resolved 1 7

Wells Fargo and Chime Bank Consumer Ratings

Rank
101 out of 742 in Banks category
42 out of 742 in Banks category
Customer service
88 in category
38 in category
Product or Service Quality
60 in category
25 in category
Website
72 in category
47 in category
Reliability
75 in category
19 in category

Wells Fargo and Chime Bank Rating Details

Customer service
1.3 (392 reviews)
2 (286 reviews)
Reviewer's quote

Some time has passed now, and I think customer service should be renamed company service, because customer service people everywhere are not serving customers but the lazy, ass-backwards processes of these corporations. Im livid, want justice, and dont want to file a small claims complaint against...

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...customer service is now not responding to emails. no response at all..

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Product or Service Quality
1.4 (342 reviews)
2.2 (266 reviews)
Reviewer's quote

I got emails from creditors that some of my bills did not go through and they are going to cancel some of my services. Online said to call customer service which is open 24/7, so far I have been on hold with customer service now for an hour and 40 minutes. I was told that the wait would be 10...

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It can take up to 10 days for your paycheck to be available to use, AFTER your job notifies chime of the deposit! To make things worse, chime customer service agents have absolutely no answer for why this occurs, or for how long your specific deposit will be delayed. This is completely unacceptable...

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Website
1.9 (328 reviews)
2.2 (271 reviews)
Reviewer's quote

...the website for online banking seems like the right place. Are there any laws about banks needing to notify/post notice to consumers about their "internal-only" (secret) limit they are subject to? Perhaps it could save others from frustration and embarassment I was subjected to today..

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...I'm having so many issues with the website. I know my email and password but it keeps asking me the same thing over and over taking me back from the beginning. I don't know whats going on...

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Reliability
1.3 (301 reviews)
2.2 (262 reviews)
Reviewer's quote

...No concern for customer service, quality products, reliability or anything else that is helpful to the consumer. Ive noticed discrepancies in my account before, but never this blatant. Sometimes my account would be off 3 or 4 dollars but id just let it go...

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I was surprised that the company don't let their employees to speak in Spanish. What's going on. So what about the Latino community. U will lose Latino customers for your business. That sounds like discrimination to me.

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Wells Fargo and Chime Bank Pros and Cons

Pros
  • No customer service
  • Who did try to make me fell better
  • Nightmare
  • Get paid early
  • Check comes before pay date
  • Great banking
Cons
  • Customer service
  • Incompetant
  • Rude representatives
  • Customer service
  • Lack of accountability
  • Very bad

Wells Fargo and Chime Bank Most Positive Reviews

Top rated reviews
5

You should be happy that they froze your account.Chase Bank did the same to my account and I for one was happy that...

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5

Because everything fine David Hall

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5

You should have thought about the amount of money that you were asking Wells Fargo to Ref.Companies does not Ref I...

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5

Im pretty sure my brother Brandon Phillips social security number is on my card do not know how it happened but it...

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Wells Fargo and Chime Bank Most Critical Reviews

Lowest rated reviews
1

I OPEN AN ACCOUNT AT WELLS FARGO WITH DIRECT DEPOSIT AND THAT WAS THAT .
NOW I GO TO AN ATM AND IT SAYS I AM NOT PERMITT...

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1

This is a rip off bank took my money and never gave it back have not responded they have changed their contact to an...

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1

I was issued a check from my insurance company for damages to my home. Wells Fargo was listed on the check.After being...

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1

After hours of calls, messages, emails, they finally re-enabled my account on 9/19.
But wait...my direct deposit was retu...

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Wells Fargo and Chime Bank Latest Reviews

Recent published reviews
1

I had a FHA loan with them and was paying Mortgage Insurance Premium for years. I finally reached the criteria to have i...

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No votes

I cannot log onto chimes customer service

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1.3

This is the second time I have had issues and Try to file a claim and I have been missed told information on top of...

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No votes

I havent received my chime card

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Wells Fargo and Chime Bank Products and Services

Most reviewed product and services
  • Wells Fargo Loan (204 reviews)
  • Wells Fargo Mortgage (200 reviews)
  • Wells Fargo Checking Account (121 reviews)
  • Chime Bank Deposit (33 reviews)
  • Chime Bank Claim (19 reviews)
  • Chime Bank Money Transfer (17 reviews)