PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Schlotzskys and Chilis as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Schlotzskys
Chilis

Schlotzskys and Chilis Overview

Total reviews 423 1421
Company responses 0 0
Issues resolved 0 6

Schlotzskys and Chilis Consumer Ratings

Rank
175 out of 2636 in Cafes, Restaurants and Bars category
167 out of 2636 in Cafes, Restaurants and Bars category
Customer service
117 in category
142 in category
Product or Service Quality
112 in category
130 in category
Quality of Food
79 in category
128 in category
Value for money
121 in category
106 in category

Schlotzskys and Chilis Rating Details

Customer service
1.9 (217 reviews)
1.7 (671 reviews)
Reviewer's quote

...As soon as the customer was finished talking she walked off and did not acknowledge us. We had to wait and then rang the bell after a couple of minutes to take our order. We were ordering for a family of 6...

Read full review

...I've been calling customer service since Monday no answer. My order was wrong...

Read full review
Product or Service Quality
1.9 (195 reviews)
1.8 (588 reviews)
Reviewer's quote

...It was a small order 3 sandwiches they opted to used Door Dash for the delivery instead of using their own delivery service. My order came it was only 1 of the items. I called the store and the manager's response was O'SH@! That happened we forgot to give them to the driver they are right here...

Read full review

I experienced terrible service from the time i walked in to this establishment. My sister came in having to use the bathroom now my sister is in a wheelchair and when we went to accommodate her two co-workers immediately stated they did not want to work and how they did not want to be here than...

Read full review
Quality of Food
2.6 (186 reviews)
2.2 (587 reviews)
Reviewer's quote

We visited Schlotzsky’s Austin and ordered 3 pizzas as we thought that the quality shall be comparable with Papa Johns as it allowed us to dine in as we were hungry after shopping found that pizza was not having any good toppings and you had to literally eat it dry with just some sauces on it The...

Read full review

...I have gone to Chili's for years and the quality of food was great - NOT ANYMORE!!!! They will never have me for a customer ever again with the food I had!!!!!..

Read full review
Value for money
2.3 (184 reviews)
2.4 (533 reviews)
Reviewer's quote

...I would like this issue resolved or my money back. This service really makes a mockery of your name!! 210-929-7111..

Read full review

Please dont do business with that place they give you uncooked food to pregnant women, disrespect you, and steal your money, and stress you out regardless if you're pregnant. They will hang up on you and wait for you to come up there, so they can call the law on you and if you dont come the will...

Read full review

Schlotzskys and Chilis Pros and Cons

Pros
  • Food is great
  • Food was normally good
  • Nice sandwiches
  • Location
  • Good food
  • No pros
Cons
  • Customer service
  • Service
  • Employees and their attitude
  • Poor customer service
  • Service
  • Staff and management or food

Schlotzskys and Chilis Most Positive Reviews

Top rated reviews
5

I never heared of schlotzskys frist time eatin here and now i fell in love with the best tast so good might come back...

Read full review
5

Waitress was not interested in serving us. ZERO waitress skills. I cant even tell you her name, she never told us nor di...

Read full review
5

Thank You for the great food, prices and the excellent and friendly customer service provided by Julio Sanchez.

Read full review
5

A few weeks ago my husband and I had a not so great experience during a date night at the Chili's in Wellington,...

Read full review

Schlotzskys and Chilis Most Critical Reviews

Lowest rated reviews
1

The Goodyear location has hit rock bottom is since the new owner has taken over! The service is absolutely horrible and...

Read full review
1

Found out through a friend that chilis is employing a convicted felon at chili at5274 international blvd, north...

Read full review
1

Me and my family were in the Albuquerque, new mexico restaurant eatting this past week, and while we were sitting there...

Read full review
1

MY HUSBAND ORDERED A DRAFT BEER AND IT WAS FLAT, MY TROPICAL SUNRISE MARGARITA BARELY HAD LIQUOR AND WAS NOT VERY GOOD....

Read full review

Schlotzskys and Chilis Latest Reviews

Recent published reviews
1

I order from William cannon Scholtzskys website back in August. It was a small order 3 sandwiches they opted to used...

Read full review
No votes

I've been eating at chili's for a long time. I had my first date with my husband of 35 years in Houston at chili's. We...

Read full review
1

Ordered 2ham and cheese sandwich we get all the way home live across town we decided to drive all the way over there and...

Read full review
1.5

This is sad you call corporate because of having trouble with the restaurant for a refund, low temperature on food,...

Read full review

Schlotzskys and Chilis Products and Services

Most reviewed product and services
  • Schlotzskys Customer Care (83 reviews)
  • Schlotzskys Sandwich (54 reviews)
  • Schlotzskys Manager (32 reviews)
  • Chilis Customer Care (209 reviews)
  • Chilis Manager (168 reviews)
  • Chilis Waiter (111 reviews)