PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ruby Tuesday and Chilis as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ruby Tuesday
Chilis

Ruby Tuesday and Chilis Overview

Total reviews
868
1194
Company responses
0
0
Issues resolved
7
5

Chilis was first mentioned on PissedConsumer on Jul 29, 2008 and since then this brand received 1194 reviews. It is 326 reviews more than Ruby Tuesday received since Jul 9, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Ruby Tuesday customer support team than with Chilis customer service.

Ruby Tuesday and Chilis Consumer Ratings

Rank
109 out of 5046 in Cafes, Restaurants and Bars category
126 out of 5046 in Cafes, Restaurants and Bars category
Customer service
92 in category
125 in category
Staff
85 in category
136 in category
Quality of Food
116 in category
117 in category

According to consumer ratings and reviews, Ruby Tuesday ranks 17 points higher in the Cafes, Restaurants and Bars category than Chilis. People gave Ruby Tuesday 2 stars for Customer service criterion in Cafes, Restaurants and Bars category and it is 272 points higher than the worst rated brand in this category. At the same time, Chilis was rated 1.7 stars for Customer service criterion in this category and it is 239 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Ruby Tuesday has a higher rating than Chilis. Regarding Quality of Food criterion, consumers gave Ruby Tuesday 2.2 stars and it is 68% greater than other in category. Chilis however was rated 2.2 stars and it is 68% greater than other in category.

Ruby Tuesday and Chilis Rating Details

Customer service
2 (404 reviews)
1.7 (573 reviews)
Reviewer's quote

...Jt was either made wrong or something jt was Terrible! The service we had was real bad also. Go there often for lunch but after the food and service we got dont think we'll be going back..

Linda

They are not making sure order correct. Asked for plan just bacon burger and when I got it , lettuce and mayo was wipe off burger.i see lettuce and taste mayo I guess on bun.Trys to give them chance to make things right, but seems like every time I ordered something it's not right.so I guess I'll...

Matthieu
Staff
2.1 (389 reviews)
1.8 (567 reviews)
Reviewer's quote

...Also we can hear the wait staff talking negative about they job and other things. The atmosphere was a little weird to say the least. Tables that were never cleaned around us, people leaving because service was bad...

PissedConsumer1642048

I live in Pompano Beach and I enjoy taking my family to Chilli's because they already know us and the staff is so nice when they see us coming. The food is good too!..

Melanie C
Quality of Food
2.2 (374 reviews)
2.2 (489 reviews)
Reviewer's quote

...I called him to me informing him that i literally saw him touch the gentlemens food and serve it to him...

Glenda W

Ordered smokehouse combo did not get fries or pickles amount of brisket fit on piece of toast & was charged $2.00 extra & he got small smokehouse combo (2 meat). Ordered Caesar salad & lettuce wilted & no Parmesan cheese. Also got potato soup was like it was puréed. Awful meals for both of us. I...

Deeann N

Ruby Tuesday and Chilis Pros and Cons

Pros
  • Salad bar
  • Waitress
  • Waiter
  • Location
  • I liked the price
  • Good food
Cons
  • Customer service
  • Food
  • Whole experience
  • Poor customer service
  • Service
  • Staff and management or food

Ruby Tuesday and Chilis Most Positive Reviews

Top rated reviews
5

My fiancee and I went to have dinner last night at the one at deptford mall. She ate the salad bar and got very...

5

Waitress was not interested in serving us. ZERO waitress skills. I cant even tell you her name, she never told us nor di...

Ruby Tuesday and Chilis Most Critical Reviews

Lowest rated reviews
1

The Worse service and food I have ever experienced in any restaurant. Our order was wrong and our server never checked...

1

Found out through a friend that chilis is employing a convicted felon at chili at5274 international blvd, north...

Ruby Tuesday and Chilis Latest Reviews

Recent published reviews
2

I entered Ruby Tuesday interested in the famous salad bar. My order is always the same... Top Serloin baked potato with...

Read all 868 reviews

WHAT! I'm not pissed! Just need to update my phone number. I love Chili's!
Got it done, all is good!
Thanks

Read all 1194 reviews

Ruby Tuesday and Chilis Products and Services

Most reviewed product and services
  • Ruby Tuesday Manager (115 reviews)
  • Ruby Tuesday Customer Care (93 reviews)
  • Ruby Tuesday Waiter (65 reviews)
  • Chilis Customer Care (191 reviews)
  • Chilis Manager (152 reviews)
  • Chilis Waiter (105 reviews)