PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Panera Bread and Chilis as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Panera Bread
Chilis

Panera Bread and Chilis Overview

Total reviews
2273
1219
Company responses
0
0
Issues resolved
4
6

Panera Bread was first mentioned on PissedConsumer on Feb 1, 2008 and since then this brand received 2273 reviews. It is 1054 reviews more than Chilis received since Jul 29, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Panera Bread customer support team and Chilis customer service.

Panera Bread and Chilis Consumer Ratings

Rank
98 out of 3120 in Cafes, Restaurants and Bars category
139 out of 3120 in Cafes, Restaurants and Bars category
Customer service
No votes
127 in category
Staff
No votes
138 in category
Quality of Food
No votes
114 in category

According to consumer ratings and reviews, Panera Bread ranks 41 points higher in the Cafes, Restaurants and Bars category than Chilis.

Panera Bread and Chilis Rating Details

Customer service
No votes
1.7 (580 reviews)
Reviewer's quote

Who in the literal *** runs out of romaine lettuce on a Friday night when there is a Target grocery NEXT DOOR?!!!! What is wrong with you people? Then I try to call customer service and nobody ever answered..

Aubra

...The other 6 months is so-so, but Beef O" Brady's seems to have more customers in off season than Chili's "in season". Please, help us save Chili's in Arcadia, cause so many are turning away. It is evident that they need new cooks and management...

Sharon O
Staff
No votes
1.8 (577 reviews)
Reviewer's quote

The entire Panera staff helped me through a hard evening. The entire staff was a the pick up window to serve me my food! Wow the best food and staff!..

PissedConsumer1712024

...Staff needs to pay attention to order being made. I'm very upset my food isn't right again!..

Matthieu
Quality of Food
No votes
2.2 (501 reviews)
Reviewer's quote

I loved Panera bread all the time weekend I with my family went there but recently the quality of food so bad ,recently the salad is not frash some times is not clean too, the sandwich with salad I got is so small sandwich and charge me $5. 88 the same price as before, the bread is not soft for...

PissedConsumer1711510

...I have gone to Chili's for years and the quality of food was great - NOT ANYMORE!!!! They will never have me for a customer ever again with the food I had!!!!!..

Susan M

Panera Bread and Chilis Pros and Cons

Pros
  • Soup
  • Helpful cashier
  • Food
  • Location
  • I liked the price
  • Server was polite and very friendly
Cons
  • Bad customer service
  • Service
  • Amount of food or prices
  • Poor customer service
  • Service
  • Staff and management or food

Panera Bread and Chilis Most Positive Reviews

Top rated reviews
5

I go to the Cypress Texas location at least 3 to 4 times a week and love it. The cashier is always so helpful on...

5

Waitress was not interested in serving us. ZERO waitress skills. I cant even tell you her name, she never told us nor di...

Panera Bread and Chilis Most Critical Reviews

Lowest rated reviews
1

Yesterday in Redmond Washington at 7:18 I have never seen a worse product slow delivered poor quality sandwich in all my...

1

Found out through a friend that chilis is employing a convicted felon at chili at5274 international blvd, north...

Panera Bread and Chilis Latest Reviews

Recent published reviews
1.2

I decided to try Panera Bread for the first and last time late night after work. I had ordered in the drive through to...

Read all 2273 reviews
1

I had ordered food there and ate there and felt sick as soon as I ate it and I had to miss work because this

Read all 1219 reviews

Panera Bread and Chilis Products and Services

Most reviewed product and services
  • Panera Bread Customer Care (287 reviews)
  • Panera Bread Sandwich (169 reviews)
  • Panera Bread Manager (154 reviews)
  • Chilis Customer Care (199 reviews)
  • Chilis Manager (154 reviews)
  • Chilis Waiter (105 reviews)