PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Outback Steakhouse and Chilis as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Outback Steakhouse
Chilis

Outback Steakhouse and Chilis Overview

Total reviews 1857 1426
Company responses 0 0
Issues resolved 6 6

Outback Steakhouse and Chilis Consumer Ratings

Rank
122 out of 2656 in Cafes, Restaurants and Bars category
140 out of 2656 in Cafes, Restaurants and Bars category
Customer service
102 in category
131 in category
Quality of Food
122 in category
117 in category
Location
88 in category
101 in category
Price Affordability
131 in category
113 in category

Outback Steakhouse and Chilis Rating Details

Customer service
2 (866 reviews)
1.7 (680 reviews)
Reviewer's quote

Both my partner and I have both been managers and know it's about customer service and do your best to make the customer feel welcomed and have a great time. We ended up going somewhere else to eat where the service was excellent, good was great and we were happy. Please let the GM of this location...

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...Customer service line will not receive my call and simply states to go to a website that they do not spell out. So finding it is not going well. Absolutely terrible customer service on either end...

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Quality of Food
2.1 (773 reviews)
2.2 (592 reviews)
Reviewer's quote

...No salad brought before meal this outback in Salinas Ca has gotten worse and worse with customer service and quality of food..

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...I have gone to Chili's for years and the quality of food was great - NOT ANYMORE!!!! They will never have me for a customer ever again with the food I had!!!!!..

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Location
3.2 (760 reviews)
3.1 (586 reviews)
Reviewer's quote

...This is the second time that I have ordered from this location (Fishhawk). Save your money and taste buds and order elsewhere. While I understand that times have changed with the pandemic, customer service and food quality should not be hindered...

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I went to the Chili's location in Marble Falls Tx to pick up my Birthday Dessert and also ordered some Southwestern Egg Rolls I waited 10 minutes just to talk to someone, There was at least 20 people waiting to be sat and maybe 10 people inside the restaurant. I know these are trying times but no...

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Price Affordability
2.7 (754 reviews)
3 (581 reviews)
Reviewer's quote

...Even McDonald's gives better customer service than this for 1/3 of the price..

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...00 price, she said. Well, he ate the salad didnt he?!. She was agitated and angry...

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Outback Steakhouse and Chilis Pros and Cons

Pros
  • Food
  • Location
  • Good food
  • Good food
  • Location
  • No pros
Cons
  • Customer service
  • Poor service
  • Managment
  • Poor customer service
  • Service
  • Staff and management or food

Outback Steakhouse and Chilis Most Positive Reviews

Top rated reviews
5

We had my mother-in-law in Mississippi took them out to eat at a different restaurant every night last week, on Sunday...

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5

Waitress was not interested in serving us. ZERO waitress skills. I cant even tell you her name, she never told us nor di...

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5

Dear Sir, My mother hadn't eaten a steak in 20 years due to diet restrictions. Since they were lifted and she wanted a...

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5

A few weeks ago my husband and I had a not so great experience during a date night at the Chili's in Wellington,...

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Outback Steakhouse and Chilis Most Critical Reviews

Lowest rated reviews
1

Went to pick up our online order. Time to pick up 7:20 (my wife ordered) Server came out handed me a check I paid with c...

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1

Found out through a friend that chilis is employing a convicted felon at chili at5274 international blvd, north...

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1

Slow service at bar. Picture of drinks poured only two drinks, all ice. Once we got table ,again slow service, ask if...

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1

MY HUSBAND ORDERED A DRAFT BEER AND IT WAS FLAT, MY TROPICAL SUNRISE MARGARITA BARELY HAD LIQUOR AND WAS NOT VERY GOOD....

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Outback Steakhouse and Chilis Latest Reviews

Recent published reviews
No votes

Orland manager was extremely rude when I contacted him about an incorrect order. I would never spend money there again!

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1

Unsatisfied, did not get what I ordered on 2 occasions at 2 separate Chillis

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2

This is regarding the outback steakhouse on rte 9 in old bridge nj, They never have anyone cleaning the parking lots or...

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3.8

I took my wife to Chilis in Gainesville FL and the food was amazing service was great! When came to pay for the check I...

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Outback Steakhouse and Chilis Products and Services

Most reviewed product and services
  • Outback Steakhouse Steak (223 reviews)
  • Outback Steakhouse Manager (183 reviews)
  • Outback Steakhouse Waiter (118 reviews)
  • Chilis Manager (166 reviews)
  • Chilis Waiter (111 reviews)
  • Chilis Sanitary Conditions (43 reviews)