PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Outback Steakhouse and Chilis as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Outback Steakhouse
Chilis

Outback Steakhouse and Chilis Overview

Total reviews
1655
1193
Company responses
0
0
Issues resolved
3
5

Outback Steakhouse was first mentioned on PissedConsumer on Sep 29, 2009 and since then this brand received 1655 reviews. It is 462 reviews more than Chilis received since Jul 29, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Outback Steakhouse customer support team and Chilis customer service.

Outback Steakhouse and Chilis Consumer Ratings

Rank
110 out of 5047 in Cafes, Restaurants and Bars category
125 out of 5047 in Cafes, Restaurants and Bars category
Customer service
93 in category
No votes
Staff
79 in category
No votes
Quality of Food
125 in category
No votes

According to consumer ratings and reviews, Outback Steakhouse ranks 15 points higher in the Cafes, Restaurants and Bars category than Chilis. People gave Outback Steakhouse 2 stars for Customer service criterion in Cafes, Restaurants and Bars category and it is 270 points higher than the worst rated brand in this category. Regarding Quality of Food criterion, consumers gave Outback Steakhouse 2.1 stars and it is 66% greater than other in category.

Outback Steakhouse and Chilis Rating Details

Customer service
2 (778 reviews)
No votes
Reviewer's quote

...His commitment to customer service is to be commended. Mr. Hobby is the reason we dine at Outback because we are confident that we will enjoy our meal due to the management of his staff and personal service..

Trevone

They are not making sure order correct. Asked for plan just bacon burger and when I got it , lettuce and mayo was wipe off burger.i see lettuce and taste mayo I guess on bun.Trys to give them chance to make things right, but seems like every time I ordered something it's not right.so I guess I'll...

Matthieu
Staff
2.2 (717 reviews)
No votes
Reviewer's quote

...Mike in my opinion is very unprofessional and what are you teaching your staff. He did not get concerned until I asked he was his boss and then he implied that people come back and get food and had not eaten there. He never asked anything about my receipt or receipt number...

Tammy J

I live in Pompano Beach and I enjoy taking my family to Chilli's because they already know us and the staff is so nice when they see us coming. The food is good too!..

Melanie C
Quality of Food
2.1 (687 reviews)
No votes
Reviewer's quote

I arrived at Outback Steakhouse at about 6:00, the food didn't come out until 8 something and when it came out the steak that I ordered was well done instead of medium well!! I had to send it back and wait for another one so I asked him if it can please be packaged to go! As I got home and open my...

Tiara B

Ordered smokehouse combo did not get fries or pickles amount of brisket fit on piece of toast & was charged $2.00 extra & he got small smokehouse combo (2 meat). Ordered Caesar salad & lettuce wilted & no Parmesan cheese. Also got potato soup was like it was puréed. Awful meals for both of us. I...

Deeann N

Outback Steakhouse and Chilis Pros and Cons

Pros
  • Location
  • Food
  • Waitress was great
  • Location
  • I liked the price
  • Good food
Cons
  • Customer service
  • Managment
  • Quality of steak-food
  • Poor customer service
  • Service
  • Staff and management or food

Outback Steakhouse and Chilis Most Positive Reviews

Top rated reviews
5

We had my mother-in-law in Mississippi took them out to eat at a different restaurant every night last week, on Sunday...

5

Waitress was not interested in serving us. ZERO waitress skills. I cant even tell you her name, she never told us nor di...

Outback Steakhouse and Chilis Most Critical Reviews

Lowest rated reviews
1

Went to pick up our online order. Time to pick up 7:20 (my wife ordered) Server came out handed me a check I paid with c...

1

Found out through a friend that chilis is employing a convicted felon at chili at5274 international blvd, north...

Outback Steakhouse and Chilis Latest Reviews

Recent published reviews

I am angry that the Outback has removed their Gingerbread Martini from their menu and replaced it with margaritas. I...

Read all 1655 reviews

WHAT! I'm not pissed! Just need to update my phone number. I love Chili's!
Got it done, all is good!
Thanks

Read all 1193 reviews

Outback Steakhouse and Chilis Products and Services

Most reviewed product and services
  • Outback Steakhouse Steak (216 reviews)
  • Outback Steakhouse Manager (165 reviews)
  • Outback Steakhouse Customer Care (141 reviews)
  • Chilis Customer Care (191 reviews)
  • Chilis Manager (154 reviews)
  • Chilis Waiter (105 reviews)