PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Chilis and Outback Steakhouse as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Chilis
Outback Steakhouse

Chilis and Outback Steakhouse Overview

Total reviews
1193
1657
Company responses
0
0
Issues resolved
5
3

Outback Steakhouse was first mentioned on PissedConsumer on Sep 29, 2009 and since then this brand received 1657 reviews. It is 464 reviews more than Chilis received since Jul 29, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Chilis customer support team and Outback Steakhouse customer service.

Chilis and Outback Steakhouse Consumer Ratings

Rank
125 out of 5046 in Cafes, Restaurants and Bars category
110 out of 5046 in Cafes, Restaurants and Bars category
Customer service
No votes
93 in category
Staff
No votes
79 in category
Location
No votes
98 in category

According to consumer ratings and reviews, Outback Steakhouse ranks 15 points higher in the Cafes, Restaurants and Bars category than Chilis.

Chilis and Outback Steakhouse Rating Details

Customer service
No votes
2 (779 reviews)
Reviewer's quote

They are not making sure order correct. Asked for plan just bacon burger and when I got it , lettuce and mayo was wipe off burger.i see lettuce and taste mayo I guess on bun.Trys to give them chance to make things right, but seems like every time I ordered something it's not right.so I guess I'll...

Matthieu

...His commitment to customer service is to be commended. Mr. Hobby is the reason we dine at Outback because we are confident that we will enjoy our meal due to the management of his staff and personal service..

Trevone
Staff
No votes
2.2 (719 reviews)
Reviewer's quote

I live in Pompano Beach and I enjoy taking my family to Chilli's because they already know us and the staff is so nice when they see us coming. The food is good too!..

Melanie C

...Mike in my opinion is very unprofessional and what are you teaching your staff. He did not get concerned until I asked he was his boss and then he implied that people come back and get food and had not eaten there. He never asked anything about my receipt or receipt number...

Tammy J
Location
No votes
3.2 (687 reviews)
Reviewer's quote

Asking for donations I'm asking for for Toys for Tots to put up a box or have disc for people to donate money in your Chicago Ridge location thank you..

Jestina

I ate at the Tuscaloosa, AL location twice before and got food poisoning every single time. The worst EVER!!!!..

Brandi A

Chilis and Outback Steakhouse Pros and Cons

Pros
  • Location
  • I liked the price
  • Good food
  • Location
  • Food
  • Waitress was great
Cons
  • Poor customer service
  • Service
  • Staff and management or food
  • Customer service
  • Managment
  • Quality of steak-food

Chilis and Outback Steakhouse Most Positive Reviews

Top rated reviews
5

Waitress was not interested in serving us. ZERO waitress skills. I cant even tell you her name, she never told us nor di...

5

We had my mother-in-law in Mississippi took them out to eat at a different restaurant every night last week, on Sunday...

Chilis and Outback Steakhouse Most Critical Reviews

Lowest rated reviews
1

Found out through a friend that chilis is employing a convicted felon at chili at5274 international blvd, north...

1

Went to pick up our online order. Time to pick up 7:20 (my wife ordered) Server came out handed me a check I paid with c...

Chilis and Outback Steakhouse Latest Reviews

Recent published reviews

WHAT! I'm not pissed! Just need to update my phone number. I love Chili's!
Got it done, all is good!
Thanks

Read all 1193 reviews
1

Very very slow service. Food wasnt even cooked properly after waiting 40 minutes to get it. Not once did the server...

Read all 1657 reviews

Chilis and Outback Steakhouse Products and Services

Most reviewed product and services
  • Chilis Customer Care (191 reviews)
  • Chilis Manager (154 reviews)
  • Chilis Waiter (105 reviews)
  • Outback Steakhouse Steak (216 reviews)
  • Outback Steakhouse Manager (165 reviews)
  • Outback Steakhouse Customer Care (141 reviews)