PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Chilis and Outback Steakhouse as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Chilis
Outback Steakhouse

Chilis and Outback Steakhouse Overview

Total reviews 1488 1926
Company responses 0 0
Issues resolved 6 6

Chilis and Outback Steakhouse Consumer Ratings

Rank
174 out of 2580 in Cafes, Restaurants and Bars category
124 out of 2580 in Cafes, Restaurants and Bars category
Customer service
147 in category
110 in category
Quality of Food
133 in category
139 in category
Product or Service Quality
137 in category
132 in category
Location
109 in category
94 in category

Chilis and Outback Steakhouse Rating Details

Customer service
1.7 (708 reviews)
1.9 (899 reviews)
Reviewer's quote

...With me being a manager at 2 different stores i know a lot about customer service and how important it is. So i hope this situation gets handled properly. Thanks In advance...

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01/19/2021 TO MANAGAMENT, OWNERSHIP OR WHOM IT MAY CONCERN, I AM A REGULAR CUSTOMER WHO HAPPENS TO Patronize 1412 East Blvd Suite A, Charlotte, and NC OUTBACK FREQUENTLY. ON 01/17/2021 AROUND 8PM. AN ALL BLACK-AMERICAN GROUP OF FRIENDS AND FAMILY DECIDED TO EAT AT THIS ESTABLISHMENT TO CELEBRATE A...

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Quality of Food
2.2 (618 reviews)
2.1 (799 reviews)
Reviewer's quote

...I at this time cannot recommend chilies to anyone because of the poor service and poor quality of food, I feel we deserve a full refund. Thank you..

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I would like a refund on the gift card I will never use it because if the low quality of food and service..

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Product or Service Quality
1.8 (617 reviews)
1.8 (743 reviews)
Reviewer's quote

...If you are going to offer curb side service to prevent the spread of the covid19 virus please bring the food out to the car as you say you will..

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Over and over the Commack outback quality control continues to fall short. Tonight, the delivery was 50 mins later then the published time, the food was ice cold and I was missing a baked potato. This has not been a one time event but has happened numerous times...

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Location
3.1 (604 reviews)
3.2 (784 reviews)
Reviewer's quote

...Gahanna or New Albany location . This is on the line. Manager Matt...

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11/21/2020 6201 N Federal Hwy, Fort Lauderdale Florida 33308 I have my wife and with friends had at least a dozen dinners/takout since last November at your location at 1801 SE 10th Avenue, and we never had a bad experience. Unfortunately that was not the case on November 21st, at the North Federal...

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Chilis and Outback Steakhouse Pros and Cons

Pros
  • Good food
  • Location
  • I liked the price
  • Food
  • Location
  • Good food
Cons
  • Poor customer service
  • Service
  • Staff and management or food
  • Customer service
  • Poor service
  • Managment

Chilis and Outback Steakhouse Most Positive Reviews

Top rated reviews
5

Waitress was not interested in serving us. ZERO waitress skills. I cant even tell you her name, she never told us nor di...

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5

We had my mother-in-law in Mississippi took them out to eat at a different restaurant every night last week, on Sunday...

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5

A few weeks ago my husband and I had a not so great experience during a date night at the Chili's in Wellington,...

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5

Dear Sir, My mother hadn't eaten a steak in 20 years due to diet restrictions. Since they were lifted and she wanted a...

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Chilis and Outback Steakhouse Most Critical Reviews

Lowest rated reviews
1

Found out through a friend that chilis is employing a convicted felon at chili at5274 international blvd, north...

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1

Went to pick up our online order. Time to pick up 7:20 (my wife ordered) Server came out handed me a check I paid with c...

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1

MY HUSBAND ORDERED A DRAFT BEER AND IT WAS FLAT, MY TROPICAL SUNRISE MARGARITA BARELY HAD LIQUOR AND WAS NOT VERY GOOD....

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1

Slow service at bar. Picture of drinks poured only two drinks, all ice. Once we got table ,again slow service, ask if...

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Chilis and Outback Steakhouse Latest Reviews

Recent published reviews
2

We went to the chilis in Hiram, GA last night on 1/15/21 we had the worst service ever.
The waitress would not take dirty...

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1

01/19/2021
TO MANAGAMENT, OWNERSHIP OR WHOM IT MAY CONCERN,
I AM A REGULAR CUSTOMER WHO HAPPENS TO Patronize 1412 East Blv...

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5

Ordered molten chocolate cake to go. We immediately left chilis and began our long ride home (1&1/2) hour...Everythi...

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1

We went to outback steak house on tunnel rd Asheville nc 6 50 on Friday 16 2021 I did not apprentice hostess so rude...

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Chilis and Outback Steakhouse Products and Services

Most reviewed product and services
  • Chilis Manager (166 reviews)
  • Chilis Waiter (111 reviews)
  • Chilis Sanitary Conditions (43 reviews)
  • Outback Steakhouse Steak (225 reviews)
  • Outback Steakhouse Manager (184 reviews)
  • Outback Steakhouse Waiter (118 reviews)