PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Chilis and Outback Steakhouse as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Chilis
Outback Steakhouse

Chilis and Outback Steakhouse Overview

Total reviews
1217
1718
Company responses
0
0
Issues resolved
6
3

Outback Steakhouse was first mentioned on PissedConsumer on Sep 29, 2009 and since then this brand received 1718 reviews. It is 501 reviews more than Chilis received since Jul 29, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Chilis customer support team and Outback Steakhouse customer service.

Chilis and Outback Steakhouse Consumer Ratings

Rank
141 out of 3118 in Cafes, Restaurants and Bars category
110 out of 3118 in Cafes, Restaurants and Bars category
Customer service
128 in category
98 in category
Staff
138 in category
79 in category
Location
101 in category
91 in category

According to consumer ratings and reviews, Outback Steakhouse ranks 31 points higher in the Cafes, Restaurants and Bars category than Chilis. People gave Chilis 1.7 stars for Customer service criterion in Cafes, Restaurants and Bars category and it is 241 points higher than the worst rated brand in this category. At the same time, Outback Steakhouse was rated 2 stars for Customer service criterion in this category and it is 271 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Outback Steakhouse has a higher rating than Chilis. Regarding Location criterion, consumers gave Chilis 3.1 stars and it is 73% greater than other in category. Outback Steakhouse however was rated 3.2 stars and it is 75% greater than other in category.

Chilis and Outback Steakhouse Rating Details

Customer service
1.7 (580 reviews)
2 (803 reviews)
Reviewer's quote

...The other 6 months is so-so, but Beef O" Brady's seems to have more customers in off season than Chili's "in season". Please, help us save Chili's in Arcadia, cause so many are turning away. It is evident that they need new cooks and management...

Sharon O

...His commitment to customer service is to be commended. Mr. Hobby is the reason we dine at Outback because we are confident that we will enjoy our meal due to the management of his staff and personal service..

Trevone
Staff
1.8 (577 reviews)
2.2 (744 reviews)
Reviewer's quote

...Staff needs to pay attention to order being made. I'm very upset my food isn't right again!..

Matthieu

...Had to wait extended period of time to check out because staff took my phone to apply e gift cards. They kept the excess on the e-card because they said there was no way to return the excess. You cant make this stuff up..

PissedConsumer1766663
Location
3.1 (500 reviews)
3.2 (712 reviews)
Reviewer's quote

...Im never returning to this location. I heard people around us say the same thing and say they wanted to turn them over to the health department because they should have replaced it with new its not the old..

Melane

I ate at the Tuscaloosa, AL location twice before and got food poisoning every single time. The worst EVER!!!!..

Brandi A

Chilis and Outback Steakhouse Pros and Cons

Pros
  • Location
  • I liked the price
  • Server was polite and very friendly
  • Food
  • Location
  • Waitress was great
Cons
  • Poor customer service
  • Service
  • Staff and management or food
  • Customer service
  • Managment
  • Quality of steak-food

Chilis and Outback Steakhouse Most Positive Reviews

Top rated reviews
5

Waitress was not interested in serving us. ZERO waitress skills. I cant even tell you her name, she never told us nor di...

5

We had my mother-in-law in Mississippi took them out to eat at a different restaurant every night last week, on Sunday...

Chilis and Outback Steakhouse Most Critical Reviews

Lowest rated reviews
1

Found out through a friend that chilis is employing a convicted felon at chili at5274 international blvd, north...

1

Went to pick up our online order. Time to pick up 7:20 (my wife ordered) Server came out handed me a check I paid with c...

Chilis and Outback Steakhouse Latest Reviews

Recent published reviews
1

I order my lunch at 146pm online for curbside it stated my food would be ready at 203. Got there at 206 did not receive...

Read all 1217 reviews
4

My husband and I usually get excellent service at the bar for full service dining; but we are not usually here on Monday...

Read all 1718 reviews

Chilis and Outback Steakhouse Products and Services

Most reviewed product and services
  • Chilis Customer Care (198 reviews)
  • Chilis Manager (154 reviews)
  • Chilis Waiter (105 reviews)
  • Outback Steakhouse Steak (221 reviews)
  • Outback Steakhouse Manager (173 reviews)
  • Outback Steakhouse Customer Care (151 reviews)