PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Harris Poll Online and Chilis as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Harris Poll Online
Chilis

Harris Poll Online and Chilis Overview

Total reviews
159
1361
Company responses
0
0
Issues resolved
5
6

Harris Poll Online and Chilis Consumer Ratings

Rank
434 out of 3047 in E-commerce category
138 out of 2593 in Cafes, Restaurants and Bars category
Customer service
307 in category
139 in category
Website
522 in category
101 in category
Product or Service Quality
235 in category
133 in category
Diversity of Products or Services
337 in category
128 in category

Harris Poll Online and Chilis Rating Details

Customer service
1.5 (82 reviews)
1.7 (648 reviews)
Reviewer's quote

...Their Customer Service feedback link doesn't work either -- more wasted time!...

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...I wish customer service was the MAIN focus during this pandemic where times are already trying..

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Website
1.8 (73 reviews)
2.8 (488 reviews)
Reviewer's quote

...If you have ordered a digital gift card or eCode, please log into your account via the program website. View your Order History to view your order status at any time. Once fulfilled, your digital gift card and redemption instructions will also be available in your Order History...

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...00 worth of food on May 22, 2020 for pick-up on the Chili's website. I meant to order it for delivery, so my husband called Jorge, the manager, and canceled the order. We then made a new order for delivery...

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Product or Service Quality
2.1 (51 reviews)
1.8 (559 reviews)
Reviewer's quote

...Customer service emailed me the next day and they said my account was closed due to some required "purging out" of customers that they had too many of. (Age, ethnicity, and who knows what). Did not give me my reward...

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...I love Chili's and lately the service and food has slowly declined. My favorite location in Knoxville closed and re-opened in turkey creek Knoxville, TN. Most of the time I order chicken and then wished I had ordered the steak on the 2 for 25...

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Diversity of Products or Services
2.4 (50 reviews)
2.6 (518 reviews)
Reviewer's quote

Every time I have an issue, it requires many emails and phone calls to resolve. Usually takes 4-6 months.

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...with a major deboned) This was an initial and last visit to this chain Please note I am a fully of sane mind, as a Manufacturers Rep with Prominent products servicing directly and Dailey fresh , produced In Florida of high quality . I also am a hands on partner in the best run and financially successful Restaurant in Melbourne We own a NY style Diner and about to open an authentic Mediterranean concept Fountunatly, I have a customer base that are not MILLENNIALS I AM 77 and have 55 years of Hospitality experience in NY , DC and South and Central Florida My wife who is a certified homeopathic practicing buyer for a prominent Organic Cafe and Market and my 51 year old son who is a...

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Harris Poll Online and Chilis Pros and Cons

Pros
  • I used to like them
  • Doing the surveys
  • Earning rewards
  • Location
  • Good food
  • Server was polite and very friendly
Cons
  • Lack of responding to my issue
  • Customer service
  • Unresponsive customer service
  • Poor customer service
  • Service
  • Staff and management or food

Harris Poll Online and Chilis Most Positive Reviews

Top rated reviews
5

I have belong to this site for awhile now they said there site has been hacked now I can not login I cancel my...

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5

Waitress was not interested in serving us. ZERO waitress skills. I cant even tell you her name, she never told us nor di...

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5

HP U SAY I UNSUBCRIBED OVER A YEAR AGO I WOULD NEVER UNSUBXRIBE FROM HP U R A FUN PANEL ESY TO COMPLETE PANEL & I HAD...

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5

A few weeks ago my husband and I had a not so great experience during a date night at the Chili's in Wellington,...

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Harris Poll Online and Chilis Most Critical Reviews

Lowest rated reviews
1

I spent hour taking polls for this company and saving points for my rewards, turned in the points for the certificate an...

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1

Found out through a friend that chilis is employing a convicted felon at chili at5274 international blvd, north...

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1

I have, each time with patience, tried to take the survey, only to be disqualified for the subsequent rounds. This has...

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1

MY HUSBAND ORDERED A DRAFT BEER AND IT WAS FLAT, MY TROPICAL SUNRISE MARGARITA BARELY HAD LIQUOR AND WAS NOT VERY GOOD....

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Harris Poll Online and Chilis Latest Reviews

Recent published reviews
No votes

I tried contacting you from the website and I got this message:Unable to process your request
I wanted to redeem my point...

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3.9

I am a loyal customer. I love Chili's and lately the service and food has slowly declined. My favorite location in...

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3.1

Every time I have an issue, it requires many emails and phone calls to resolve. Usually takes 4-6 months.

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1.8

I went into work early to let my boss know I didn't feel comfortable wearing a mask. He told me I could go home, mind...

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Harris Poll Online and Chilis Products and Services

Most reviewed product and services
  • Harris Poll Online Account (41 reviews)
  • Harris Poll Online Rewards Program (26 reviews)
  • Harris Poll Online Website (16 reviews)
  • Chilis Customer Care (210 reviews)
  • Chilis Manager (166 reviews)
  • Chilis Waiter (111 reviews)