PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Chilis and Dennys Restaurant as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Chilis
Dennys Restaurant

Chilis and Dennys Restaurant Overview

Total reviews
1194
1170
Company responses
0
0
Issues resolved
5
2

Chilis was first mentioned on PissedConsumer on Jul 29, 2008 and since then this brand received 1194 reviews. It is 24 reviews more than Dennys Restaurant received since Apr 1, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Chilis customer support team and Dennys Restaurant customer service.

Chilis and Dennys Restaurant Consumer Ratings

Rank
126 out of 5046 in Cafes, Restaurants and Bars category
147 out of 5046 in Cafes, Restaurants and Bars category
Customer service
125 in category
119 in category
Staff
135 in category
133 in category
Product or Service Quality
124 in category
126 in category

According to consumer ratings and reviews, Chilis ranks 21 points higher in the Cafes, Restaurants and Bars category than Dennys Restaurant. People gave Chilis 1.7 stars for Customer service criterion in Cafes, Restaurants and Bars category and it is 238 points higher than the worst rated brand in this category. At the same time, Dennys Restaurant was rated 1.8 stars for Customer service criterion in this category and it is 244 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Dennys Restaurant has a higher rating than Dennys Restaurant. Regarding Product or Service Quality criterion, consumers gave Chilis 1.8 stars and it is 66% greater than other in category. Dennys Restaurant however was rated 1.8 stars and it is 65% greater than other in category.

Chilis and Dennys Restaurant Rating Details

Customer service
1.7 (573 reviews)
1.8 (411 reviews)
Reviewer's quote

They are not making sure order correct. Asked for plan just bacon burger and when I got it , lettuce and mayo was wipe off burger.i see lettuce and taste mayo I guess on bun.Trys to give them chance to make things right, but seems like every time I ordered something it's not right.so I guess I'll...

Matthieu

...No refills of drinks offered When we told manager how awful the food and service was he just ignored So disappointed. Ruined our last night in Galveston beach..

Cheryl k
Staff
1.8 (567 reviews)
1.8 (347 reviews)
Reviewer's quote

I live in Pompano Beach and I enjoy taking my family to Chilli's because they already know us and the staff is so nice when they see us coming. The food is good too!..

Melanie C

Staff just foolong around. 35 monutes for pancakes and eggs. no discount offered for horrible service...

Susan A
Product or Service Quality
1.8 (492 reviews)
1.8 (273 reviews)
Reviewer's quote

WENT INTO CHILIS IN PRESCOTT VALLEY, AZTO HAVE A FEW DRINKS AND ORDER FOOD TO GO. SAT AT BAR AND WAS IGNORED BY BARTENDER. FINALLY AFTER 15 MINUTES WAS ABLE TO GET DRINK AND MENU. WATCHED BARTENDERS GAB WITH EACH OTHER AND WHAT APPEARED TO BE REGULARS AT BAR. AFTER ANOTHER 10-15 MINUTES BEING...

richard h

I like to go here at the Shawnee, Okla. location. Best food of all the Denny's that I have been to. I use my AARP card. Love thee senior menue.

PissedConsumer1721778

Chilis and Dennys Restaurant Pros and Cons

Pros
  • Location
  • I liked the price
  • Good food
  • Service
  • Food
  • Staff
Cons
  • Poor customer service
  • Service
  • Staff and management or food
  • Horrible customer service
  • Food customer service
  • Worst service ever received

Chilis and Dennys Restaurant Most Positive Reviews

Top rated reviews
5

Waitress was not interested in serving us. ZERO waitress skills. I cant even tell you her name, she never told us nor di...

5

My name is Georgia and i LOVE my Dennys at 555 n. Freeway. Tucson Az
Store#6913.
This absolutely is a crew that treats e...

Chilis and Dennys Restaurant Most Critical Reviews

Lowest rated reviews
1

Found out through a friend that chilis is employing a convicted felon at chili at5274 international blvd, north...

1

My wife & I are both in our mid 60's. Have been eating at Denny's all over America for about 50 years. Have...

Chilis and Dennys Restaurant Latest Reviews

Recent published reviews

WHAT! I'm not pissed! Just need to update my phone number. I love Chili's!
Got it done, all is good!
Thanks

Read all 1194 reviews
1

I ordered for delivery. Well what I got was the crap that should of hit the dumpster days before. And when I called the...

Read all 1170 reviews

Chilis and Dennys Restaurant Products and Services

Most reviewed product and services
  • Chilis Customer Care (191 reviews)
  • Chilis Manager (152 reviews)
  • Chilis Waiter (105 reviews)
  • Dennys Restaurant Manager (200 reviews)
  • Dennys Restaurant Customer Care (111 reviews)
  • Dennys Restaurant Waiter (86 reviews)