PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Chilis and Dennys Restaurant as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Chilis
Dennys Restaurant

Chilis and Dennys Restaurant Overview

Total reviews
1213
1172
Company responses
0
0
Issues resolved
5
2

Chilis was first mentioned on PissedConsumer on Jul 29, 2008 and since then this brand received 1213 reviews. It is 41 reviews more than Dennys Restaurant received since Apr 1, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Chilis customer support team and Dennys Restaurant customer service.

Chilis and Dennys Restaurant Consumer Ratings

Rank
141 out of 3117 in Cafes, Restaurants and Bars category
142 out of 3117 in Cafes, Restaurants and Bars category
Customer service
128 in category
120 in category
Staff
137 in category
134 in category
Quality of Food
116 in category
118 in category

According to consumer ratings and reviews, Chilis ranks 1 points higher in the Cafes, Restaurants and Bars category than Dennys Restaurant. People gave Chilis 1.7 stars for Customer service criterion in Cafes, Restaurants and Bars category and it is 241 points higher than the worst rated brand in this category. At the same time, Dennys Restaurant was rated 1.8 stars for Customer service criterion in this category and it is 249 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Dennys Restaurant has a higher rating than Dennys Restaurant. Regarding Quality of Food criterion, consumers gave Chilis 2.2 stars and it is 69% greater than other in category. Dennys Restaurant however was rated 2.2 stars and it is 68% greater than other in category.

Chilis and Dennys Restaurant Rating Details

Customer service
1.7 (579 reviews)
1.8 (412 reviews)
Reviewer's quote

...The other 6 months is so-so, but Beef O" Brady's seems to have more customers in off season than Chili's "in season". Please, help us save Chili's in Arcadia, cause so many are turning away. It is evident that they need new cooks and management...

Sharon O

...Some of the worst delivery (or lack there of), restaurant, and customer service I've experienced in my entire life! My food was never delivered, I was still charged, and Doordash doesn't know what happened to the driver! Congratulations Denny's and Doordash...

PissedConsumer1670632
Staff
1.8 (574 reviews)
1.8 (349 reviews)
Reviewer's quote

...Staff needs to pay attention to order being made. I'm very upset my food isn't right again!..

Matthieu

Staff just foolong around. 35 monutes for pancakes and eggs. no discount offered for horrible service...

Susan A
Quality of Food
2.2 (498 reviews)
2.2 (321 reviews)
Reviewer's quote

...I have gone to Chili's for years and the quality of food was great - NOT ANYMORE!!!! They will never have me for a customer ever again with the food I had!!!!!..

Susan M

...I appreciate the fact that this is a new service and that it may take the staff a little while to get used to, however, there is no excuse for the poor quality of food and missed items. I would like to be contacted and to receive a refund. ..

Chanae

Chilis and Dennys Restaurant Pros and Cons

Pros
  • Location
  • I liked the price
  • Server was polite and very friendly
  • Service
  • Food
  • Staff
Cons
  • Poor customer service
  • Service
  • Staff and management or food
  • Horrible customer service
  • Food customer service
  • Worst service ever received

Chilis and Dennys Restaurant Most Positive Reviews

Top rated reviews
5

Waitress was not interested in serving us. ZERO waitress skills. I cant even tell you her name, she never told us nor di...

5

My name is Georgia and i LOVE my Dennys at 555 n. Freeway. Tucson Az
Store#6913.
This absolutely is a crew that treats e...

Chilis and Dennys Restaurant Most Critical Reviews

Lowest rated reviews
1

Found out through a friend that chilis is employing a convicted felon at chili at5274 international blvd, north...

1

My wife & I are both in our mid 60's. Have been eating at Denny's all over America for about 50 years. Have...

Chilis and Dennys Restaurant Latest Reviews

Recent published reviews
1

I was eating at store #481 in Memphis TN 01/11/20. When biting into my food I almost choke and broke my tooth off a...

Read all 1213 reviews
2.6

I got a text today and said 25% off and I started ordering online as it required at 9:30 and it lasts until 10 I called...

Read all 1172 reviews

Chilis and Dennys Restaurant Products and Services

Most reviewed product and services
  • Chilis Customer Care (197 reviews)
  • Chilis Manager (153 reviews)
  • Chilis Waiter (105 reviews)
  • Dennys Restaurant Manager (200 reviews)
  • Dennys Restaurant Customer Care (111 reviews)
  • Dennys Restaurant Waiter (87 reviews)