PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Chilis and Dennys Restaurant as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Chilis
Dennys Restaurant

Chilis and Dennys Restaurant Overview

Total reviews
1362
1188
Company responses
0
0
Issues resolved
6
2

Chilis and Dennys Restaurant Consumer Ratings

Rank
139 out of 2593 in Cafes, Restaurants and Bars category
166 out of 2593 in Cafes, Restaurants and Bars category
Customer service
138 in category
131 in category
Product or Service Quality
133 in category
136 in category
Quality of Food
124 in category
128 in category
Location
107 in category
147 in category

Chilis and Dennys Restaurant Rating Details

Customer service
1.7 (648 reviews)
1.7 (419 reviews)
Reviewer's quote

...I wish customer service was the MAIN focus during this pandemic where times are already trying..

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The Denny's customer service complaint line is only open Monday through Friday. This experience occurred on Saturday, March 7, 2020. I have my doubts about Denny's caring at all about customer complaints because their online complaint form has a check box for "I have read and agree to the Pissed...

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Product or Service Quality
1.8 (559 reviews)
1.8 (285 reviews)
Reviewer's quote

...I love Chili's and lately the service and food has slowly declined. My favorite location in Knoxville closed and re-opened in turkey creek Knoxville, TN. Most of the time I order chicken and then wished I had ordered the steak on the 2 for 25...

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...I counted 12 customers in the restaurant, and to me that doesn't justify such poor service. I will never eat at Dennys again, and I will share my experience. The food was cold, sloppily prepared, and the service was zilch...

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Quality of Food
2.2 (556 reviews)
2.2 (330 reviews)
Reviewer's quote

...I have gone to Chili's for years and the quality of food was great - NOT ANYMORE!!!! They will never have me for a customer ever again with the food I had!!!!!..

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...I appreciate the fact that this is a new service and that it may take the staff a little while to get used to, however, there is no excuse for the poor quality of food and missed items. I would like to be contacted and to receive a refund. ..

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Location
3.1 (553 reviews)
3 (338 reviews)
Reviewer's quote

Spent 40 dollars on Sunday for a rib and brisket and rib and sausage platter carry out from your Fayetteville NC location The food I received was absolutely horrible. Cold and overcooked. The worst in the 12 years once a week patronage I ever received...

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...TO BOOT they dont even have THEIR own location on the receipt. This is your mistake, you need to either deliver or refund me. She refused...

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Chilis and Dennys Restaurant Pros and Cons

Pros
  • Location
  • Good food
  • Server was polite and very friendly
  • Service
  • Food
  • Staff
Cons
  • Poor customer service
  • Service
  • Staff and management or food
  • Horrible customer service
  • Worst service ever received
  • Food customer service

Chilis and Dennys Restaurant Most Positive Reviews

Top rated reviews
5

Waitress was not interested in serving us. ZERO waitress skills. I cant even tell you her name, she never told us nor di...

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5

My name is Georgia and i LOVE my Dennys at 555 n. Freeway. Tucson Az
Store#6913.
This absolutely is a crew that treats e...

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5

A few weeks ago my husband and I had a not so great experience during a date night at the Chili's in Wellington,...

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5

Best service i have ever had. Adrian C was not only very nice and polite she was very helpful with making my dinner...

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Chilis and Dennys Restaurant Most Critical Reviews

Lowest rated reviews
1

Found out through a friend that chilis is employing a convicted felon at chili at5274 international blvd, north...

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1

My wife & I are both in our mid 60's. Have been eating at Denny's all over America for about 50 years. Have...

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1

MY HUSBAND ORDERED A DRAFT BEER AND IT WAS FLAT, MY TROPICAL SUNRISE MARGARITA BARELY HAD LIQUOR AND WAS NOT VERY GOOD....

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1

First, we called to see if this Denny's offered Wifi--we were told yes. However, when we arrived shortly after calling,...

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Chilis and Dennys Restaurant Latest Reviews

Recent published reviews
2.2

Spent 40 dollars on Sunday for a rib and brisket and rib and sausage platter carry out from your Fayetteville NC...

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No votes

What are you going to do with this woman
Harassment

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3.9

I am a loyal customer. I love Chili's and lately the service and food has slowly declined. My favorite location in...

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No votes

Waiters wearing plastic gloves never changing them disinfecting tables ,wearing same gloves to carry food to the tables
D...

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Chilis and Dennys Restaurant Products and Services

Most reviewed product and services
  • Chilis Customer Care (210 reviews)
  • Chilis Manager (166 reviews)
  • Chilis Waiter (111 reviews)
  • Dennys Restaurant Manager (201 reviews)
  • Dennys Restaurant Customer Care (114 reviews)
  • Dennys Restaurant Waiter (87 reviews)