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Chicos

2.2
?

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  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 188 TOTAL REVIEWS
Rank
209 out of 2181
in Footwear and Clothing category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Value for money
Statistics of Customer Service Calls
  • TOTAL CALLS
    14
  • SUCCESSFUL
    86%
  • AVG CALL DURATION
    04:13
  • ISSUES RESOLVED
    100%
Top Products and Services
2.3
38 reviews
2.1
11 reviews
3.1
8 reviews

Soft Surroundings

2.0
?

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  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 189 TOTAL REVIEWS
Rank
278 out of 2181
in Footwear and Clothing category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Value for money
Statistics of Customer Service Calls
  • TOTAL CALLS
    79
  • SUCCESSFUL
    87%
  • AVG CALL DURATION
    03:09
  • ISSUES RESOLVED
    40%
Top Products and Services
1.7
43 reviews
2.4
27 reviews
2.5
22 reviews

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Anonymous
#1513524

Have shopped at Chicos for years which is close to my home. Alsoshopped at Soft Surroundings from the catalog and now fromthe opening of a new shop near me.

Still shop at both and havefound that the quality of Soft Surroundings in the past couple ofyears has dropped drastically. Ordering time at SS takes monthssometimes on certain items, find more and more items aremanufactured out of the USA.

Was excited the new SS shopopened near me, but find I am returning more and more toChicos to shop. Prices are very comparable.

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