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Chicos
Soft Surroundings

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Chicos

Chicos

2.3
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 214 TOTAL REVIEWS
Rank
211 out of 2420
in Footwear and Clothing category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Value for money
Statistics of Customer Service Calls
  • TOTAL CALLS
    16
  • SUCCESSFUL
    75%
  • AVG CALL DURATION
    04:13
  • ISSUES RESOLVED
    100%
Top Products and Services
2.5
39 reviews
2.1
11 reviews
3.3
9 reviews
Soft Surroundings

Soft Surroundings

2.0
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 202 TOTAL REVIEWS
Rank
291 out of 2420
in Footwear and Clothing category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Value for money
Statistics of Customer Service Calls
  • TOTAL CALLS
    90
  • SUCCESSFUL
    77%
  • AVG CALL DURATION
    03:09
  • ISSUES RESOLVED
    44%
Top Products and Services
1.7
50 reviews
2.4
27 reviews
2.4
24 reviews

How would you compare Chicos vs Soft Surroundings?

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Anonymous
#1513524

Have shopped at Chicos for years which is close to my home. Alsoshopped at Soft Surroundings from the catalog and now fromthe opening of a new shop near me.

Still shop at both and havefound that the quality of Soft Surroundings in the past couple ofyears has dropped drastically. Ordering time at SS takes monthssometimes on certain items, find more and more items aremanufactured out of the USA.

Was excited the new SS shopopened near me, but find I am returning more and more toChicos to shop. Prices are very comparable.

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