PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Northstyle and Chicos as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Northstyle
Chicos

Northstyle and Chicos Overview

Total reviews 525 232
Company responses 0 0
Issues resolved 0 1

Northstyle and Chicos Consumer Ratings

Rank
488 out of 2104 in Footwear and Clothing category
275 out of 2104 in Footwear and Clothing category
Customer service
392 in category
216 in category
Product or Service Quality
224 in category
236 in category
Website
299 in category
254 in category
Exchange, Refund and Cancellation Policy
382 in category
208 in category

Northstyle and Chicos Rating Details

Customer service
1.3 (147 reviews)
1.8 (119 reviews)
Reviewer's quote

...Now I need to wait 7-14 days for that to be processed! Why was I never notified of this "hold" and delay???? Poor Customer Service, poor customer service representative!beware..

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...Over the year, the quality of their merchandise has continued to deteriorate and their customer service has also. Shop somewhere else..

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Product or Service Quality
2.2 (123 reviews)
2.2 (107 reviews)
Reviewer's quote

wanted to order some things for gifts and myself, but customer service was run around on when sent, was not sure back ordered, nothing made sense all red flags. thought just bad day in customer service, but then read all the bad reviews, and glad i stopped order in time..

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...(???) I have been a Chico's customer from the beginning but the quality and style of their garments are not as special as they used to be, appear cheaply made, and not sized correctly..

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Website
2.5 (116 reviews)
2.8 (84 reviews)
Reviewer's quote

I ordered a Christmas present on December 7th, wasn't told it wasn't in stock. When I checked on my order it showed in stock on the 12th. After several emails to customer service they said it was just back in stock (a lie according to their website). I requested they upgrade the shipping to get it...

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Have been, for weeks now, having trouble accessing your website!Something like the page is not available..contact the site owner....Tried your phone number, but you know how difficult that is!

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Exchange, Refund and Cancellation Policy
1.3 (110 reviews)
1.9 (110 reviews)
Reviewer's quote

...There are no details listed on the Return Policy on their website but they offered two mailing labels, one for the first order I received and one for the delayed order. I checked the credit for the returns on my credit card and realized that I did not receive $42. 58 back...

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...I was 15 days past the 60 day return policy. The item was a cream blouse. Immediately, the store manager said NO I could not return the blouse...

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Northstyle and Chicos Pros and Cons

Pros
  • Catalog
  • Clothng i got fairly well
  • Beautiful styles
  • Quality clothing
  • Good sales
  • Fashion forward
Cons
  • Customer service
  • Quality of item received
  • No refund
  • Return policy and customer service
  • Customer service
  • Treatment

Northstyle and Chicos Most Positive Reviews

Top rated reviews
5

I order two pairs of pants specifically because they were advertised to be the exact length I wanted. I tried them on...

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5

Thank you Elena Lazereva!!!! I love this Chico's store at Village San Francisco. They have great attitude and are...

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5

You receive those catalogs in the mail and see the beautiful women's clothing... DON'T BITE! I had forgotten how long...

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5

I went to their sale and found the pant I wanted priced at $15...I went to order them(I have a photo of the sale) and th...

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Northstyle and Chicos Most Critical Reviews

Lowest rated reviews
1

Be warned!!! I am a fair reviewer! Do Not Order from this company. Speak loud with your hard earned money and do NOT...

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1

I frequently buy from Chicos online. I purchased 6 items, and only 2 fit well, so I went to my local Garden City store...

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1

Poor customer service. I wrote them several times for a replacement button. It has been at least six months and they...

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1

I bought a Christmas present for my wife from Chico's 2 nights ago. They didnt have the item in store so they offered...

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Northstyle and Chicos Latest Reviews

Recent published reviews
1.8

wanted to order some things for gifts and myself, but customer service was run around on when sent, was not sure back...

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No votes

The manager in the Shreveport, LA store does not enforce mask wearing, even though there is a sign on the door upon...

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1

Order for a denim shirt placed 9/9. Never recd shipping email. Asked 9/22 when order would be shipped. Got vague auto...

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3.3

Have been, for weeks now, having trouble accessing your website!
Something like the page is not available..contact the si...

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Northstyle and Chicos Products and Services

Most reviewed product and services
  • Northstyle Shipping Service (117 reviews)
  • Northstyle Vip Membership (47 reviews)
  • Northstyle Customer Care (38 reviews)
  • Chicos Customer Care (44 reviews)
  • Chicos Manager (11 reviews)
  • Chicos Pants (9 reviews)