PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Chicos and Northstyle as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Chicos
Northstyle

Chicos and Northstyle Overview

Total reviews 234 528
Company responses 0 0
Issues resolved 1 0

Chicos and Northstyle Consumer Ratings

Rank
272 out of 2136 in Footwear and Clothing category
503 out of 2136 in Footwear and Clothing category
Customer service
213 in category
374 in category
Exchange, Refund and Cancellation Policy
204 in category
371 in category
Price Affordability
359 in category
405 in category
Product or Service Quality
228 in category
222 in category

Chicos and Northstyle Rating Details

Customer service
1.8 (120 reviews)
1.3 (147 reviews)
Reviewer's quote

...Over the year, the quality of their merchandise has continued to deteriorate and their customer service has also. Shop somewhere else..

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...Now I need to wait 7-14 days for that to be processed! Why was I never notified of this "hold" and delay???? Poor Customer Service, poor customer service representative!beware..

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Exchange, Refund and Cancellation Policy
1.9 (111 reviews)
1.3 (110 reviews)
Reviewer's quote

...I was 15 days past the 60 day return policy. The item was a cream blouse. Immediately, the store manager said NO I could not return the blouse...

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...There are no details listed on the Return Policy on their website but they offered two mailing labels, one for the first order I received and one for the delayed order. I checked the credit for the returns on my credit card and realized that I did not receive $42. 58 back...

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Price Affordability
2.6 (108 reviews)
2.4 (91 reviews)
Reviewer's quote

...I am constantly pulling them up so will have to deal with this issue for the remainder of the day! The retail price is $99. 00 but were on sale for $49. 00...

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The clothes are expensive, and most that I've bought are not made well enough to justify the price. Some of the clothes are cute, and really appeal to my style, but each purchase is a gamble. I have ordered from North Style at least six (6) times over the last few years, and while I get lucky every...

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Product or Service Quality
2.2 (108 reviews)
2.2 (125 reviews)
Reviewer's quote

...You place an order and then 6 six days later you receive an email stating the product is no longer available. What a waste of time!!!!..

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...I emailed customer service and they said there had been a problem with the payment method. There has never been a problem with my Visa card. So then I checked the status again and it said the order was "customer cancelled" on Sept 17th...

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Chicos and Northstyle Pros and Cons

Pros
  • Quality clothing
  • Good sales
  • Fashion forward
  • Catalog
  • Clothng i got fairly well
  • Beautiful styles
Cons
  • Return policy and customer service
  • Customer service
  • Treatment
  • Customer service
  • Quality of item received
  • No refund

Chicos and Northstyle Most Positive Reviews

Top rated reviews
5

Thank you Elena Lazereva!!!! I love this Chico's store at Village San Francisco. They have great attitude and are...

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5

I order two pairs of pants specifically because they were advertised to be the exact length I wanted. I tried them on...

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5

I went to their sale and found the pant I wanted priced at $15...I went to order them(I have a photo of the sale) and th...

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5

You receive those catalogs in the mail and see the beautiful women's clothing... DON'T BITE! I had forgotten how long...

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Chicos and Northstyle Most Critical Reviews

Lowest rated reviews
1

I frequently buy from Chicos online. I purchased 6 items, and only 2 fit well, so I went to my local Garden City store...

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1

Be warned!!! I am a fair reviewer! Do Not Order from this company. Speak loud with your hard earned money and do NOT...

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1

I bought a Christmas present for my wife from Chico's 2 nights ago. They didnt have the item in store so they offered...

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1

Poor customer service. I wrote them several times for a replacement button. It has been at least six months and they...

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Chicos and Northstyle Latest Reviews

Recent published reviews
3

Im in Lee wood KS on a 119th, these ladies are obviously very prejudice and treating the white customers with more care...

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1

I placed an order on Sept 9 for four items totaling $270. After 5 weeks and not receiving the order or any info about...

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No votes

Y'all want send me my money?

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No votes

this company needs to be shut down

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Chicos and Northstyle Products and Services

Most reviewed product and services
  • Chicos Manager (11 reviews)
  • Chicos Pants (9 reviews)
  • Chicos Blouse (8 reviews)
  • Northstyle Shipping Service (117 reviews)
  • Northstyle Vip Membership (47 reviews)
  • Northstyle Membership (23 reviews)