PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Monroe And Main and Chicos as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Monroe And Main

Monroe And Main

Has Verified Representatives
2.1
Chicos

Chicos

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Monroe And Main
Chicos

Monroe And Main and Chicos Overview

Total reviews 202 234
Company responses 45 0
Issues resolved 0 1

Monroe And Main and Chicos Consumer Ratings

Rank
340 out of 2144 in Footwear and Clothing category
274 out of 2144 in Footwear and Clothing category
Customer service
273 in category
226 in category
Product or Service Quality
362 in category
245 in category
Exchange, Refund and Cancellation Policy
283 in category
212 in category
Diversity of Products or Services
467 in category
302 in category

Monroe And Main and Chicos Rating Details

Customer service
1.6 (86 reviews)
1.8 (120 reviews)
Reviewer's quote

...Avoid this company at all costs as at best it's the most horrific customer service I've ever experienced and at worst they are identity thieves..

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...Over the year, the quality of their merchandise has continued to deteriorate and their customer service has also. Shop somewhere else..

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Product or Service Quality
1.9 (74 reviews)
2.2 (108 reviews)
Reviewer's quote

...My clothes from Target are better quality. Also, along with their other outdated processes, they use USPS and orders take almost a month to arrive ..

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...(???) I have been a Chico's customer from the beginning but the quality and style of their garments are not as special as they used to be, appear cheaply made, and not sized correctly..

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Exchange, Refund and Cancellation Policy
1.6 (74 reviews)
1.9 (111 reviews)
Reviewer's quote

...19 but was only refunded $93. 42..

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...I was 15 days past the 60 day return policy. The item was a cream blouse. Immediately, the store manager said NO I could not return the blouse...

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Diversity of Products or Services
2.1 (65 reviews)
2.7 (98 reviews)
Reviewer's quote

...So regardless, their company makes money off of their customers that purchase or return their products. Distasteful under-handed practice. I..

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..." I'll stick with Talbots or any other store with a fair return policy and better quality products..

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Monroe And Main and Chicos Pros and Cons

Pros
  • Loved the products
  • Merchandise
  • Nice metchandise
  • Quality clothing
  • Good sales
  • Fashion forward
Cons
  • Customer service
  • Charges for shipping returns
  • Return policy
  • Return policy and customer service
  • Customer service
  • Treatment

Monroe And Main and Chicos Most Positive Reviews

Top rated reviews
5

I upset new item and its sold out, I would understanding if it was on back order, but sold out, that just Simply Crazy.
I...

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5

Thank you Elena Lazereva!!!! I love this Chico's store at Village San Francisco. They have great attitude and are...

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4.9

I have been a customer for 6 years and have always received quality products from this company, both clothing and shoes....

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5

I went to their sale and found the pant I wanted priced at $15...I went to order them(I have a photo of the sale) and th...

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Monroe And Main and Chicos Most Critical Reviews

Lowest rated reviews
1

I order a pair boots for $99 dollars and went in marshalls and seen the same boots for $34 dollars I feel like I...

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1

I frequently buy from Chicos online. I purchased 6 items, and only 2 fit well, so I went to my local Garden City store...

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1

I have received several catalogs from M&M. I finally decided to go online to possibly order something. I looked...

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1

I bought a Christmas present for my wife from Chico's 2 nights ago. They didnt have the item in store so they offered...

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Monroe And Main and Chicos Latest Reviews

Recent published reviews
4.5

I did not order these shoes but the shoes I did order is easy street .mule#mg63183 tobacco.an not #wa740413clasique...

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3

Im in Lee wood KS on a 119th, these ladies are obviously very prejudice and treating the white customers with more care...

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1

I paid the last payment due of 58.92 in full on 9/7/2020. I got yet another bill today 10/ 13/2020 for 11.64. I am ***...

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No votes

Y'all want send me my money?

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Monroe And Main and Chicos Products and Services

Most reviewed product and services
  • Monroe And Main Shipping Service (15 reviews)
  • Monroe And Main Clothing (11 reviews)
  • Monroe And Main Handbag (3 reviews)
  • Chicos Manager (11 reviews)
  • Chicos Pants (9 reviews)
  • Chicos Top (8 reviews)