PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Chicos and Cichic as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Chicos
Cichic

Chicos and Cichic Overview

Total reviews 234 419
Company responses 0 0
Issues resolved 1 0

Chicos and Cichic Consumer Ratings

Rank
272 out of 2133 in Footwear and Clothing category
818 out of 2133 in Footwear and Clothing category
Customer service
208 in category
480 in category
Exchange, Refund and Cancellation Policy
197 in category
437 in category
Price Affordability
354 in category
611 in category
Product or Service Quality
223 in category
524 in category

Chicos and Cichic Rating Details

Customer service
1.8 (120 reviews)
1.1 (191 reviews)
Reviewer's quote

...Over the year, the quality of their merchandise has continued to deteriorate and their customer service has also. Shop somewhere else..

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After 2 months of waiting I have yet to receive my order, cannot get in contact with customer service I guess Im just gonna have to talk with my bank to request the refund. If I could I would give them all zero stars. DISGUSTING COMPANY..

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Exchange, Refund and Cancellation Policy
1.9 (111 reviews)
1.1 (176 reviews)
Reviewer's quote

...I was 15 days past the 60 day return policy. The item was a cream blouse. Immediately, the store manager said NO I could not return the blouse...

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...Everytime I email about a refund and its a different response, All I need is my money back. They will not acknowledge the fact that my tracking number is fake..

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Price Affordability
2.6 (108 reviews)
1.9 (179 reviews)
Reviewer's quote

...I am constantly pulling them up so will have to deal with this issue for the remainder of the day! The retail price is $99. 00 but were on sale for $49. 00...

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...The declined so I went to pay pal to claim buyers insurance in which chi chic fawt back saying they advised me to return the item for a refund of the purchase price. I tried to fight back stating it would cost me more than half the price of the product to return it to china and the reply was no problem please close the case! I tried to review their item and was advised that the review is ...

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Product or Service Quality
2.2 (108 reviews)
1.2 (179 reviews)
Reviewer's quote

...You place an order and then 6 six days later you receive an email stating the product is no longer available. What a waste of time!!!!..

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The clothes are great customer service representative was very strange I would like a credit for my blouse according to rep it was sold out..

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Chicos and Cichic Pros and Cons

Pros
  • Quality clothing
  • Good sales
  • Fashion forward
  • Unacceptable
  • Price
  • No pros
Cons
  • Return policy and customer service
  • Customer service
  • Treatment
  • Customer service
  • Non delivery
  • Cichic

Chicos and Cichic Most Positive Reviews

Top rated reviews
5

Thank you Elena Lazereva!!!! I love this Chico's store at Village San Francisco. They have great attitude and are...

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5

I ordered a dress for a birthday party and I ordered it expedite here it is I order on the 10th here today is the 20th...

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5

I went to their sale and found the pant I wanted priced at $15...I went to order them(I have a photo of the sale) and th...

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5

I wanted to make order in USA and Facebook has this as so, but it's not. So I asked if they would cancel my order, they...

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Chicos and Cichic Most Critical Reviews

Lowest rated reviews
1

I frequently buy from Chicos online. I purchased 6 items, and only 2 fit well, so I went to my local Garden City store...

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1

NEVER NEVER NEVER TRUST THIS WEBSITE!!!! READ ALL THE REVIEWS BEFORE YOU PURCHASE ANYTHING!! NO ONE HAS HAD A GOOD...

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1

I bought a Christmas present for my wife from Chico's 2 nights ago. They didnt have the item in store so they offered...

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1

This company is a big scam don't ever buy.

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Chicos and Cichic Latest Reviews

Recent published reviews
3

Im in Lee wood KS on a 119th, these ladies are obviously very prejudice and treating the white customers with more care...

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No votes

The number provided yeshas been restricted to use

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No votes

Y'all want send me my money?

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2

I bought this really beautiful dress that I was gonna wear for my homecoming. I ordered it two weeks ago and bought...

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Chicos and Cichic Products and Services

Most reviewed product and services
  • Chicos Manager (11 reviews)
  • Chicos Pants (9 reviews)
  • Chicos Blouse (8 reviews)
  • Cichic Shipping Service (164 reviews)
  • Cichic Dress (37 reviews)
  • Cichic Clothing (28 reviews)