PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Popeyes Louisiana Kitchen and Chick Fil A as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Popeyes Louisiana Kitchen
Chick Fil A

Popeyes Louisiana Kitchen and Chick Fil A Overview

Total reviews
4428
222
Company responses
0
0
Issues resolved
15
3

Popeyes Louisiana Kitchen and Chick Fil A Consumer Ratings

Rank
69 out of 649 in Fast Food category
25 out of 649 in Fast Food category
Customer service
50 in category
15 in category
Quality of Food
37 in category
8 in category
Location
60 in category
20 in category
Price Affordability
62 in category
40 in category

Popeyes Louisiana Kitchen and Chick Fil A Rating Details

Customer service
1.6 (2125 reviews)
2.3 (88 reviews)
Reviewer's quote

...I observed not a single form of organization, communication or concern from the management or staff in regards to customer service or corona-virus. The best has yet to come so please continue reading till the end...

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I hope that this doesn't happen to anyone else that forgets their property at the store! Their horse play with my phone was going on while customers were being served around 8:20 p. m. ! This was totally unprofessional and prohibited but it happened anyway! Jeff cash, I feel that you sir don't know...

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Quality of Food
2.3 (1968 reviews)
3.3 (70 reviews)
Reviewer's quote

Immediatley Lisa came running to the backline and she slammed the chicken down and said we dont serve this quality of food. Before I could even tell her I just walked over here and didnt serve it she was already yelling at me to the top of her lungs, like she does to everyone. When she was done I...

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...Why didn't they have them on at the start? Its the LAW! Getting them on later delays the food, mine and others. Then you have more frustrated customers. It takes long enough anyway...

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Location
2.6 (1924 reviews)
3.3 (73 reviews)
Reviewer's quote

...Location is not answering phone 9910 west Flamingo, Las Vegas, Nevada..

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...snapped at the customer at that point I got out of line because I do not want anyone like that serving me, and I am telling all my friends not to go to that location. Her profession level is zero. I did notice there were two others in the background that were very...

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Price Affordability
2.6 (1919 reviews)
2.9 (79 reviews)
Reviewer's quote

Over priced food and really small portions. Ordered 3 large fries with my 16 pc meal and it was very little fries. More portions for the price..

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...it sucked really bad for one thing that got rid of the peppers and onions which is crazy that's what made the burrito good and it went up on their price two more dollars just to put some *** *** hash browns inside fire the *** who came up with that idea and bring back the onions and peppers been eating there for a while will...

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Popeyes Louisiana Kitchen and Chick Fil A Pros and Cons

Pros
  • Food
  • Taste
  • Chicken
  • Good food
  • Needs improvement
  • We like the service
Cons
  • Customer service
  • Service
  • Sevice attitude food
  • Poor quality and poor customer service
  • Terrible phone customer service
  • Service

Popeyes Louisiana Kitchen and Chick Fil A Most Positive Reviews

Top rated reviews
5

I had a coupon for 8pc @ $6.99. Typically, you would receive 2- breast, 2 thighs, 2 legs, 2 wings. I asked for 3 breas...

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5

The employees in Stuart FL are very hardworking and will do anything to make your experience great. This particular...

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5

The Popeyes on stage road in Bartlett Tn has the best employees of any restaurant I have been in. I just had to...

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5

Went to your riverdale Rd location, riverdale, Ga didnt put dressing in bag. They admitted they got order mixed up. But...

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Popeyes Louisiana Kitchen and Chick Fil A Most Critical Reviews

Lowest rated reviews
1

This is the most poorly run fast food restaurant in Rohnert Park and probably Sonoma County. After spending 10 minutes...

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1

Chick fila is horrible. Every time I go I get bad rude service. Somehow 20 year olds think they're better than others...

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1

Ordered the 16 (pieces) chicken meal but received only 10 pieces of chicken. Went right back to Popeyes after calling...

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1

The service in Orlando fl at chick fila is horrendous and I think that can be attributed to the weird dysfunctional scre...

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Popeyes Louisiana Kitchen and Chick Fil A Latest Reviews

Recent published reviews
1.2

No response from Popeye's Corp, management or anyone!????? 4th attempt for clarification, answers or reason why.
On Monda...

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2.3

Really didn't show much compassion about my concerns which was very shocking for this company i thought

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No votes

Placed order 16 PC meal deal....asked if we could substitute dark meat for white meat. Told would be 20-25 min wait....

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3.3

Fix the app so it shows when a card is declined so I can fix it before getting to the store. The time to find out the...

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Popeyes Louisiana Kitchen and Chick Fil A Products and Services

Most reviewed product and services
  • Popeyes Louisiana Kitchen Customer Care (842 reviews)
  • Popeyes Louisiana Kitchen Manager (608 reviews)
  • Popeyes Louisiana Kitchen Chicken (472 reviews)
  • Chick Fil A Customer Care (36 reviews)
  • Chick Fil A Sandwich (10 reviews)
  • Chick Fil A Combo Meal (8 reviews)