PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Chick Fil A and McDonalds as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Chick Fil A
McDonalds

Chick Fil A and McDonalds Overview

Total reviews 618 14648
Company responses 0 0
Issues resolved 9 122

Chick Fil A and McDonalds Consumer Ratings

Rank
24 out of 439 in Fast Food category
85 out of 439 in Fast Food category
Customer service
21 in category
82 in category
Price Affordability
42 in category
86 in category
Value for money
28 in category
82 in category
Quality of Food
14 in category
105 in category

Chick Fil A and McDonalds Rating Details

Customer service
2.3
(257 reviews)
1.5
(6240 reviews)
Reviewer's quote

I have spoke with Cfa customer service representative Kay. She did well to hear my accounts of my experience at the Henderson Texas location, and has ensured me that the leadership at the local store will be notified of their coaching opportunities..

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...? What kind of customer service language is this. ?..

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Price Affordability
2.9
(231 reviews)
2.3
(5361 reviews)
Reviewer's quote

...particularly ending your large milk shakes but keeping the large shake price, I will not pay over $4. 00 for a 12 oz shake. will miss you, life goes on...

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...I dont know what the difference in price is for you to purchase cherries vs strawberries, but please consider it for next year. Strawberries are a June commodity; offer those pies at that time. Thank you for your time!..

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Value for money
2.8
(227 reviews)
2
(5280 reviews)
Reviewer's quote

Spoke with the manager, who proceeded to tell me Im sorry I cant refund you back any money but give me your name and come back within the next two weeks and it will be free. Who operates a business like this? You made the mistake and youre going to give me a time limit as to when I can get what I...

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...I work for my money just like I deserve what I pay for should be the same guaranteed way. I would never do my job the way it was sent to me..

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Quality of Food
3.2
(226 reviews)
1.9
(5475 reviews)
Reviewer's quote

...I value the quality of food as well as your philosophy on closing on Sunday..

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...It even surprises me that or restaurant with such a degraded quality of food has thrived as a business. In my perfect world, this restaurant should not have stood a chance even in the business of pet food for pet owner's who hate their pets..

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Chick Fil A and McDonalds Pros and Cons

Pros
  • Good food
  • Nice people
  • Needs improvement
  • Good food
  • Convenient
  • Fast food
Cons
  • Poor quality and poor customer service
  • Poor customer service
  • Service
  • Customer service
  • Bad service
  • Service

Chick Fil A and McDonalds Most Positive Reviews

Top rated reviews
5

A refund thats due to me $15 was not given changed. It was a mistake Im sure because I go there every morning

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5

My order was incorrect, that is all. I double checked my order to see if it was I who made the mistake being a 1st time...

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5

Hello, I was at the south Philadelphia location in Pennsylvania with my wife, her sister, and our children(seven) we...

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5

Just missing one of my item need a refund please I was ordering 2 cheeseburgers and I only get one thank you

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Chick Fil A and McDonalds Most Critical Reviews

Lowest rated reviews
1

Hello. I am writing to you to receive a refund back. I went to Chick-fil-a friday night and the cashier had gotten my...

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1

Apparently they didn't do anything about it the Bedford Indiana McDonald's has a bunch of children running the store...

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1

Today, I gave my order to CFA staffer outside today, 12 PC nuggets, fruit salad, large Diet Drink. Proceeded to pickup...

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1

An hour for food. Worst wait time in history. I have never experienced this much grid lock at a McDonalds location...

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Chick Fil A and McDonalds Latest Reviews

Recent published reviews
No votes

Manager named Abraham refused to serve me lunch menu's items every other chick fil a in abq serves lunch as long as the...

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1

Nothing has been resolved in making it right. I pod for something that wasnt 100%. I work for my money just like I...

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No votes

Hello I been coming to this chick fil since it opened, I went through the drive-through today my food was cold:( . I...

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1.3

Had to wait for my order longer than usual. Was told to pull forward. Still had to go inside to get food. Burger was...

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