PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Chi and Ikonic as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Chi
Ikonic

Chi and Ikonic Overview

Total reviews 8 66
Company responses 0 0
Issues resolved 0 1

Chi and Ikonic Consumer Ratings

Rank
103 out of 311 in Beauty Supplies and Equipment category
397 out of 1809 in Appliances and Electronics category
Value for money
69 in category
329 in category
Exchange, Refund and Cancellation Policy
29 in category
253 in category
Diversity of Products or Services
87 in category
382 in category
Price Affordability
97 in category
429 in category

Chi and Ikonic Rating Details

Value for money
1 (3 reviews)
1.5 (24 reviews)
Reviewer's quote

Bought and used it after reading the reviews. Very disappointed with this product. I have long dark hair and it made my hair very sticky to the point I could not brush thru it. Such a waste of 10 bucks. Worst heat protectant ever :(

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...I'm going back to the kiosk in person today but if I still don't get my refunded money that was legitimately STOLEN from me my next stop WILL be the Better Business Bureau..

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Exchange, Refund and Cancellation Policy
1.5 (2 reviews)
1.3 (23 reviews)
Reviewer's quote

Just used my brand new Chi air expert and it's part 4 times and now won't turn back on. Not only that it also burnt my hair I am so mad. How do I complain to the company?

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...They practically dragged me into the chair and practically held me down to purchase their product, I was very uncomfortable, when I decided I did not want it and walked back she pointed out that my receipt said no refund. A very expensive lesson learned by me..

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Diversity of Products or Services
1 (2 reviews)
1.7 (26 reviews)
Reviewer's quote

No items

...customer service some guy answers hello not iconic can I help you People there need to learn no means no and not to pressure a 16 year old to buy one of their products they are dishonest They harass you And when you want by talking on the phone they jab one their products under your arm and say you're not on the phone talking and then ask to see your call log These people need to keep there hands off of CUSTOMERS and then they get MAD IF YOU DON'T WANT TO BUY THERE PRODUCT ...

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Price Affordability
1 (2 reviews)
1.7 (22 reviews)
Reviewer's quote

I have a chi air and I have had less than a year and this morning it just broke into the plastic and burnt my hand and the caught my hair in it I'm sending a photo. Pretty scarey

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...He was going to give me his employee discount at the price of two for one ($50) and then it's the flat iron, he was going to discounted from whatever the amount was to $89 and then he said I needed the holder that will be 22. 50 (50% off from 49. 99)...

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Chi and Ikonic Pros and Cons

Pros
  • I like the performance
  • Products really work
  • Customer service and hair service
Cons
No votes
  • Horrible customer service
  • Ikonic does not clearly state refund policy
  • This product at all

Chi and Ikonic Most Positive Reviews

Top rated reviews
No votes
5

Pichar problem Black line in Pichar

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No votes
5

This is Akilan Makeup Artist @3 months before I bought the ikonic s9+ crimper(S926944) @Monica beauty centre which in...

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Chi and Ikonic Most Critical Reviews

Lowest rated reviews
1

Just used my brand new Chi air expert and it's part 4 times and now won't turn back on. Not only that it also burnt my...

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1

BUYER BEWARE!!!!!
These products may seem great and like a good investment but DO NOT buy them!! I was tricked into buyi...

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1

Bought and used it after reading the reviews. Very disappointed with this product. I have long dark hair and it made my...

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1

My daughter and I bought the Ikonic from Abilene Mall on July 2, 2016. By October 9, 2016, today, my hair has literally...

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Chi and Ikonic Latest Reviews

Recent published reviews
1.3

I have a chi air and I have had less than a year and this morning it just broke into the plastic and burnt my hand and...

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1.2

I purchased a iconic washing machine 5 month ago but some problem occur in it . So I wanted to customer care for help me

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No votes

Their website sucks....... They do not hv any customer service whatsoever ever. .......ll..l.......... I did not...

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1

It's not working and the customer service is not reachable

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Chi and Ikonic Products and Services

Most reviewed product and services
  • Chi Air Expert Flat Iron (2 reviews)
  • Ikonic Flat Iron (23 reviews)
  • Ikonic Persona Flat Iron (6 reviews)
  • Ikonic Sales Representative (4 reviews)